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Residence Inn Salem

206 reviews
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Traveller (24)
Room & Suite (18)
Dining (4)
Overview
  • Excellent43%
  • Very good32%
  • Average20%
  • Poor4%
  • Terrible1%
Travellers talk about
“long term stay”(5 reviews)
“full kitchen”(11 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Room Service
Suites
3.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (206)Write a Review
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All reviewstwo bedroom suitelong term stayfull kitchendish soapwaffleslocation is excellentfront desk staffsofa bedbasketball tournamentquiet locationa great stayhome away from homegreat roomrooms were cleannight's sleepfitness roomcomplimentary breakfast
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11 - 15 of 204 reviews
Reviewed 31 July 2017

I had a very relaxed stay here at the Residence Inn in Salem, OR. Their staff was very professional and the facilities on the premises were top notch! The location of the hotel is very close to restaurants so i don't have to travel far...More

Thank melodyne53
Response from Julie M, General Manager at Residence Inn SalemResponded 2 August 2017

Dear melodyne53, Thank you for taking the time to provide us with feedback on your recent stay at the Residence Inn Salem. We are so glad that you had a great experience. Can't wait to have you back next time! Sincerely, Julie M. General Manager

Reviewed 25 July 2017

Clean hotel, well appointed rooms excellent staff. Service was above and beyond. Great breakfast. Hotel staff was gracious, anticipated needs and went well above expectation. I travel extensively and will keep this property in mind for future trips to Salem.More

Thank Michael M
Response from Julie M, General Manager at Residence Inn SalemResponded 26 July 2017

Dear Michael M, Thank you so much for your review. It is our goal to provide each of our guests with a great experience. We will share your feedback with the staff. We look forward to seeing you again when you return to Salem! Sincerely,...More

Reviewed 24 July 2017

Sarah was great when she checked me in. The room was big and easy work in. There was a musty smell in the room and the bed was not the best. For the price it was a good deal. There is kitchen and a Walmart...More

Thank leekohr
Response from Julie M, General Manager at Residence Inn SalemResponded 26 July 2017

Dear leekohr, Thank you for taking the time to provide us with your feedback. I am delighted to hear that Sarah offered you her usual excellent service and that you found the room comfortable. I am sorry that there was a smell in the room...More

Reviewed 11 July 2017

I’m pretty shocked Residence Inn would allow guests to check in to a room with malfunctioning air conditioning in July, but that’s exactly what happened to us. At the time my husband and I checked in, the temperature was in the mid 70’s. Nothing but...More

Thank alc357
Response from Julie M, General Manager at Residence Inn SalemResponded 11 July 2017

Dear alc357, I am so sorry to hear about your poor experience. A good night's sleep is very important, especially while traveling. If the A/C wasn't working, it should've been reported by someone on staff so that no one was checked into the room until...More

Reviewed 28 June 2017 via mobile

I traveled up to Salem Oregon for a family get together and booked my stay at the residence inn. The property was nice on arrival and had a few things I thought were nice including an outdoor patio area with tables and a gas BBQ...More

Thank Baymstng
Response from Julie M, General Manager at Residence Inn SalemResponded 29 June 2017

Dear Baymstng, Thank you for your feedback. I am very sorry that your air conditioning unit took so long to lower the room to a comfortable temperature. I will be sure to check with our housekeeping department to ensure the units are preset to a...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Room Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Tennis Court
Indoor pool
Details
Price range
US$ 145 - US$ 275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Salem
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 145 - US$ 275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Salem
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (24)
Room & Suite (18)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"The room doors SLAM shut - and the walls seemed paper thin. No good room for quiet."
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"Rooms on any floor were quiet and comfortable. I have stayed in different rooms on all floors."
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"Rooms on the west side, away from the internet, are quieter"
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"Freeway noise is evident when outside. Rooms on that end of the building could hear traffic."
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