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DoubleTree by Hilton Hotel North Salem

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#5 of 23 Hotels in Salem
Certificate of Excellence
GreenLeadersBronze level
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DoubleTree by Hilton Hotel North Salem
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332 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel North Salem
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Showing 329: English reviews
Perth, Australia
Reviewed 11 June 2016 via mobile

Stayed for one night in drive north. Good location close to interstate and lots of nearby food choices. Friendly staff and very modern recently refurbished room was excellent. Our family of 6 fitted comfortably in larger suite. Pool and free parking were good. Would be good to have a guest laundry.

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Helpful?
Thank DownUnderGriswolds
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear DownUnderGriswolds, Thank you for taking the time to review your recent stay with us - we are so pleased you enjoyed your "stopover" with us! With convenient access to I-5, we love being able to serve our guests on the move! When your travels bring you back through the Salem area, we'll be happy to highlight some of the...

Reviewed 8 June 2016 via mobile

Spacious room with nice furnishings. We stayed on side of hotel away from highway. Thought it would be quiet. There is a 24 hour Mcdonalds there at the end of a cul de sac. Trucks and tour buses us it all night long. They cannot make the turn around in the cul de sac, so you hear the beep, beep...

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Helpful?
Thank Doug S
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear Doug S, Thank you for reviewing your recent stay with us - I am pleased that you found our rooms spacious and nicely furnished! I apologize for the noise you experienced from across the driveway; this is the first I have heard of this type of noise and I will reach out to them to see if there is...

Cannon Beach, Oregon
Reviewed 8 June 2016

This gal at checkin,was on the ball. the time she spend choosing and room that was ready to go and fit our needs Wes amazing. Her friendly personality were top notch attitude were superior. And the warm cookies are always great here.

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Helpful?
Thank craigCBoregon
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear craigCBoregon, Thank you for taking the time to review your recent stay with us - we are so pleased that our team made your stay worth it! I always remind my staff that they are the difference makers, and I am overjoyed that you found them to be helpful and friendly! We'll keep some DoubleTree cookies for you any...

Phoenix, Arizona
Reviewed 7 June 2016

Always a great stay when I go to Salem. I have stayed several other places in Salem but now I do not stay anywhere else. They provide good service, nice and clean rooms and easy access to the freeway.

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Helpful?
Thank danam499
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear danam499, Thank you for taking the time to review your stay with us at the DoubleTree by Hilton Salem, Oregon - we are honored to have earned your loyalty with us! Our teams work tirelessly to ensure that our guests have exceptional experiences with us, and I am pleased that you found our team friendly and rooms clean and...

Port Orange, United States
Reviewed 3 June 2016

Room was very clean and spacious. Only comment was that we were on the side away from the highway, but there is a Mcdonalds on that side. Tour buses and trucks use restaurant alot, causing much noise.

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Helpful?
Thank Joanne S
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear Joanne S, Thank you for taking the time to review your recent stay with us at the DoubleTree by Hilton Salem, Oregon - we are so pleased you enjoyed your stay with us! Our rooms are definitely some of the largest non-suite guestrooms in the area, and our teams work tirelessly to ensure that are rooms are fresh and...

Forks, Washington
Reviewed 1 June 2016

Price was a little high and only one garbage can in the room in the bathroom be nice to have another one in main area service was excellent restaurants are close by rooms were very clean and most importantly your 13 steps from the booby place👍

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Helpful?
Thank 684cm1
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear 684cm1, Thank you for taking the time to review your stay with us - I appreciate the feedback regarding garbage receptacles in your guestroom and I am working with our supplier to add an additional larger receptacle in our rooms. In addition, I am glad that you found our service excellent and location convenient to local restaurants and attractions....

Chatsworth, United States
Reviewed 31 May 2016

This is a nice clean basic hotel with very nice staff. I would have preferred an airport shuttle stop at the hotel instead I had to walk across the street to the Red Lion with a suitcase to be transported. Premium internet overpriced and not fast enough

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Helpful?
Thank Bradley B
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear Bradley B, Thank you for taking the time to review your recent experience with us - we are glad you enjoyed your stay with us! Our staff is definitely the difference maker, and our team is pleased that you found them nice and friendly. I have passed along your feedback regarding Internet access to our service provider and I...

New Jersey
Reviewed 27 May 2016

This hotel is way overpriced for what you receive. If you ever stayed in Salem OR before you know the city is very lacking of quality hotels. I decided to pay extra this time through with the mindset that a Doubletree at this price must be a nice place. I was very disappointed. The rooms are no better than a...

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Helpful?
Thank 33,333
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear 33333, Thank you for taking the time to review your experience with us - our goal is to exceed our guests' expectations and I apologize that we missed the mark on your stay. We are continually improving our product offering and if there are any specific ways we could have made your stay better, please feel free to contact...

Claremont, United States
Reviewed 27 May 2016

Stay on non-freeway side, if possible. Nice updated room (3rd floor); fridge and coffee maker in room is always nice. Very friendly desk staff. No issues with housecleaning or other services. Not close enough to downtown to walk, but access is easy enough in a car (less than 10 min).

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Helpful?
Thank Leslie W
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear Leslie W, Thank you for taking the time to review your recent experience with us at the DoubleTree by Hilton Salem, Oregon - we are so pleased you enjoyed your stay! We are glad you enjoyed our renovated rooms and we continue to strive to exceed the expectations of our loyal HHonors members. When your travels bring you back...

Fresno, California
Reviewed 25 May 2016

Not quite sure how to rate this Double Tree. 5 stars for sure - for staff. ALL so pleasant and helpful!! Charlie was especially wonderful when we called and also when we checked in. 3 stars for our room - this Double Tree was acquired from another chain - and they are working to make changes and improvements. Our room...

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Helpful?
Thank LoveGetAways70
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear LoveGetAways70, Thank you so much for your kind words regarding your recent stay with us - though we are a converted hotel, we agree that our staff truly makes the 5-star difference! Our property is continuously going through improvements, and we hope to earn your 5-star review on the rest of our property in the future. Charlie was thrilled...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
At our DoubleTree by Hilton hotel in Salem, Oregon, we are conveniently situated just off of I-5 in the heart of the Willamette Valley. Our Salem hotel is just 60 miles south of Portland and only 15 minutes from Oregon's famous wine country. We also offer close proximity to Salem's major business districts and government offices. On your next stay, warm up to a freshly baked cookie and our welcoming staff. ... more   less 

Additional Information about DoubleTree by Hilton Hotel North Salem

Address: 1590 Weston Court NE, Salem, OR 97301-1846 (Formerly Phoenix Inn Suites North Salem)
Region: United States > Oregon > Salem
Price Range: ₹ 7,279 - ₹ 13,278 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel North Salem 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Phoenix Inn Suites North Salem Hotel Salem
Phoenix Hotel North Salem
Hotel Style:
#3 Green Hotel in Salem
#4 Business Hotel in Salem
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Questions & Answers

Questions? Get answers from DoubleTree by Hilton Hotel North Salem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Loud traffic noise from the road on the south side of the building.”
 of 5 bubbles chameens, 29 Nov 2016 | Read review
“Odd Numbered rooms are away from the freeway”
 of 5 bubbles Vendue2, 27 Aug 2016 | Read review
“If you must stay here, request a lower floor room on the opposite side from the freeway”
 of 5 bubbles Heywoodya, 15 Oct 2015 | Read review
“High floor, away from freeway”
 of 5 bubbles SharronG972, 21 Sep 2015 | Read review
“Stay on upper floors in odd numbered rooms to avoid highway noise.”
 of 5 bubbles ocaptainmycaptain, 21 Sep 2015 | Read review
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