We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
04/06/2017 05/06/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Phoenix Inn Suites South Salem

    4370 Commercial St SE, Salem, OR 97302-3914
    Hotel website
    Save
    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 154
          US$ 121
          Great Deal
          US$ 154
          US$ 154
          Traveller (18)
          Room & Suite (13)
          Dining (1)
          La Quinta Inn & Suites
          575 reviews
          #5 of 23 hotels in Salem
           
          Best Western Plus Mill Creek Inn
          1,138 reviews
          #2 of 23 hotels in Salem
           
          The Grand Hotel in Salem
          580 reviews
          #3 of 23 hotels in Salem
           
          Hampton Inn & Suites Salem
          764 reviews
          #1 of 23 hotels in Salem
           
          Overview
          • Excellent30%
          • Very good39%
          • Average16%
          • Poor9%
          • Terrible3%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast included
          Pool
          Non-Smoking Hotel
          Airport Transportation
          Suites
          Fitness centre
          Multilingual Staff
          Pets Allowed
          Wheelchair Access
          Business Centre
          Laundry Service
          Self-Serve Laundry
          Shuttle Bus Service
          2.5 Star Hotel
          All hotel details
          Offers from Phoenix Inn Suites South Salem
          Hotel packages
          La Quinta Inn & Suites
          575 reviews
          #5 of 23 hotels in Salem
           
          Best Western Plus Mill Creek Inn
          1,138 reviews
          #2 of 23 hotels in Salem
           
          The Grand Hotel in Salem
          580 reviews
          #3 of 23 hotels in Salem
           
          Hampton Inn & Suites Salem
          764 reviews
          #1 of 23 hotels in Salem
           
          {"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 4 partner sites to see rooms from US$ 121.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Salem hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "0321c257dbb347e59e65aa45c65f0d28", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":102016,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[63401364],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":6,"year":2017},"checkout":{"day":5,"month":6,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":154,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"0321c257dbb347e59e65aa45c65f0d28","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":154,"lowestMetaPrice":121,"additionalPartner":false,"highestMetaPriceDisplay":154,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":154,"lowestMetaPrice":121,"highestMetaPriceDisplay":154,"hotelName":"Phoenix Inn Suites South Salem","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjAzMjFjMjU3ZGJiMzQ3ZTU5ZTY1YWE0NWM2NWYwZDI4IiwiQUlLIjoiNGJkOTBjNmFlZTU3NDJkOTg1NWJjNTk5OGJmMWUwZTcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "04/06/2017", "checkOut": "05/06/2017", "lowestPrice": "US$ 121", "hasDates": true, "hacComplete": true, "contentIdMappings": {"63401364":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
          Write a Review
          Turn Your Opinions into Points!
          Turn your opinions into JPMiles
          Turn your opinions into PAYBACK Points
          *You can enroll in only one programme at a time to earn rewards for reviews.
          JPMiles / Payback Arrow
          JPMiles / PAYBACK
          50
          Reviews (253)
          Traveller rating
          Traveller type
          Time of year
          Language

          1 - 5 of 253 reviews

          Reviewed 1 week ago via mobile

          Reserved by phone, but never did see a confirmation, so called back to make sure. Check-in was smooth. The suite layout was good, although I prefer the sitting area at the front and the bed away from the door. Housekeeping was OK, except coffee machine...More

          Thank yvrbrit2
          Response from Michelle D, General Manager at Phoenix Inn Suites South Salem

          yvrbrit2, Thank you for your review, we're glad to hear you enjoyed your stay. I am very sorry to hear the issue with your coffee maker, I will discuss this with our staff and make sure it doesn't happen in the future. Thank you again...More

          Reviewed 3 weeks ago via mobile

          The room was very big with 2 x large beds. The breakfast was magnificent, waffles, fruit, cereal, hot scrambled eggs, tortillas, pastries, coffee, teas and juice. All of the staff were very friendly. Across the road is a great pizza chain, Momo or something, it...More

          Thank Wayne W
          Response from Michelle D, General Manager at Phoenix Inn Suites South Salem

          Thank you for your review, we are so glad you enjoyed your stay! It's great to hear you enjoyed the breakfast, room and the nearby restaurants! Thank you again for your review, we look forward to welcoming you back next time you're in town.

          Reviewed 3 weeks ago

          This hotel had great staff and a large room. I enjoyed the closeness to the City of Salem, where there were shops, good restaurants, entertainment, and lots of walking areas. The riverfront park was close and a nice place to walk.

          Thank Nadya B
          Response from Michelle D, General Manager at Phoenix Inn Suites South Salem

          Thank you so much for your review! We're happy to hear you enjoyed your stay and appreciated our location, large rooms and staff. Thank you again for your review, we look forward to welcoming you back next time you're in Salem!

          Reviewed 3 weeks ago

          Rooms are clean and in great shape! Coffee is CRAP hence the missing star. The coffee taste like my idea of licking a dirty ash tray. Front office staff are polite. I have been disappointed to be given a room on the wrong floor after...More

          Thank rob s
          Response from Michelle D, General Manager at Phoenix Inn Suites South Salem

          Thank you for your review and feedback. We're glad you enjoyed your stay. I am sorry we were unable to get you on the floor you requested, we do our very best to fulfill all of our guests special requests and I apologize we were...More

          Reviewed 3 weeks ago via mobile

          I've stayed here many times every year for several years and I used it because it was very close to where I needed to be. It's a 3rd tier property but I always felt it was clean, friendly and a reasonable value. I've probably even...More

          2  Thank DreamSeeker94
          Response from Michelle D, General Manager at Phoenix Inn Suites South Salem

          Thank you for taking the time to share your perspectives. We will review and address the points that are within our control. We will continue to work with our staff to exceed our guests expectations. We value your past patronage and will miss you should...More

          La Quinta Inn & Suites
          575 reviews
          #5 of 23 hotels in Salem
           
          Best Western Plus Mill Creek Inn
          1,138 reviews
          #2 of 23 hotels in Salem
           
          The Grand Hotel in Salem
          580 reviews
          #3 of 23 hotels in Salem
           
          Hampton Inn & Suites Salem
          764 reviews
          #1 of 23 hotels in Salem
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Fitness Centre with Gym / Workout Room
          • Breakfast included
          • Hotel Amenities
          • Free Parking
          • Breakfast included
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Multilingual Staff
          • Conference Facilities
          • Shuttle Bus Service
          • Airport Transportation
          • Banquet Room
          • Self-Serve Laundry
          • Room amenities
          • Microwave
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Hot Tub
          Details
          • Price range
          • US$ 100 - US$ 165 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #5 Family Hotel in Salem
          • #8 Business Hotel in Salem
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 89
          • Reservation Options
          • TripAdvisor is proud to partner with Kognitiv US Corp, Booking.com, Expedia, Hotels.com, Travelocity, Orbitz, Hotwire, Priceline, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA and HRS so you can book your Phoenix Inn Suites South Salem reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Oregon >
          • Salem
          • Also Known As
          • Phoenix Inn Suites South Salem Hotel Salem ,
          • Phoenix Hotel South Salem
          Add Photo Photos
          Traveller (18)
          Room & Suite (13)
          Dining (1)
          Pool & Beach (1)
          Hotel & Grounds (16)
          Bathroom (2)
          Business Centre & Event Rooms (2)
          Nearby
          Residence Inn Salem
          188 reviews
          4.79 km away
           
          Howard Johnson Inn Salem
          482 reviews
          3.95 km away
           
          La Quinta Inn & Suites
          575 reviews
          4.47 km away
           
          Best Western Plus Mill Creek Inn
          1,138 reviews
          4.31 km away
           
          Nearby Restaurants
          Mod Pizza
          20 reviews
          .19 km away
          Northern Lights Theater Pub
          49 reviews
          1.06 km away
          Mina's
          13 reviews
          .97 km away
          Gold Dragon Restaurant
          21 reviews
          .49 km away
          Nearby Attractions
          Minto-Brown Island Park
          129 reviews
          4.85 km away
          Bush's Pasture Park
          105 reviews
          4.51 km away
          Deepwood Museum & Gardens
          53 reviews
          4.26 km away
          Willamette Heritage Center
          68 reviews
          4.82 km away
          Questions & AnswersAsk a question
          Jessy M
          Kind of a weird question. Will the Phoenix allow someone to use the hot tub for a fee if they are not staying at the Hotel?
          30 November 2015|
          Answer Show all 5 answers
          Response from Michelle D | Property representative |
          Michelle, Thank you for the fro contacting us with your question. Unfortunately the pool is for registered guest only. If you have any other questions please give us a call.
          0
          Votes
          Julie W
          Hello, I just reserved for a week with the Phoenix Inn in August. My daughter is attending Camp Tapawingo. Is there a shuttle to get me to and from dinner or shopping from the Phoenix Inn? Thank you, Julie
          6 June 2015|
          Answer
          Response from Michelle D | Property representative |
          Julie, Unfortunately the hotel doesn't have a shuttle service. Down town Salem has many dinning options and the city center Mall. We can call a taxi service to get you to and from when you are ready.
          0
          Votes
          fdpolar
          How do I arrange Airport service from and back to Portland International to your location. I am buying a home in the Salem area and will be traveling to your location in August. Thank you so much and I am looking forward to staying at the Phoenix Inn. Freelan Pollard
          10 May 2015|
          Answer Show all 3 answers
          Response from Michelle D | Property representative |
          The is a shuttle service called Hut Shuttle. I operates out of the Red lion which is located right off I5. They have scheduled times and you do need to book ahead. It is a nice form of transportation to and from the airport... More
          0
          Votes
          Room Tips
          "Book well in advance and ask for a south side room for a quieter place."
          Read review
          "The two rooms by the pool are noisy."
          Read review
          "Do not book on the first floor as it is below ground level."
          Read review
          "Anywhere except by the elevator but even that wasn't very noisy as we stayed there once too."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing