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Westin Portland

Expedia.comUS$ 185*
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#19 of 140 Hotels in Portland
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 258*
US$ 185*
Great Deal
US$ 207*
US$ 207*
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Westin Portland
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892 Reviews from our TripAdvisor Community

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Showing 877: English reviews
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Reviewed 1 week ago

Even though the hotel is partially under a restaurant renovation, nice touches were offered such as an evening drink and snack from a food truck parked outside(Unique). Personnel in the hotel were very accommodating and went out of their way to make you feel comfortable. The hotel rooms were nice, clean and comfortable.

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Helpful?
Thank William B
Paul P, General Manager at Westin Portland, responded to this review

Hello William B, Thank you for your feedback. I appreciate your comments, especially as we're in the middle of our rejuvenation. Please come back to visit us mid-summer when the restaurant and bar reopen! We look forward to welcoming you back. Be well, Paul

Zurich, Switzerland
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

I stayed at the Westin for two days during my trip to Portland. I was very happy with the room and the overall service. I enjoy staying at the Westin in general, and this hotel was no exception. The room and the bathroom were clean, comfortable and featured all the necessary amenities. I especially enjoyed the large and clean shower....

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Helpful?
Thank Sabine S
About Hotel's Favourite Review
Paul P, General Manager at Westin Portland, responded to this review

Hello Sabine S, I appreciate your feedback about your experience. I'm delighted to hear about your great stay with us. Our large bathrooms are a hit, and we're proud of it. Secondly, thanks for recognizing the friendliness and helpfulness of our staff. They strive hard to provide outstanding service and I will personally thank them for their efforts. Thanks for...

Reviewed 2 weeks ago via mobile

We had booked this for our trip a few months ago. Loved this hotel as its very central to everything and walking distance. We had complimentary Wine and locally made popcorn. The view on the 18th floor was spectacular. We were offered complimentary drink and entree ( from food truck outside of hotel) as well. I believe the hotel is...

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Helpful?
Thank Carmen T
Paul P, General Manager at Westin Portland, responded to this review

Hello Carmen T, Thank you for your kind words! Indeed, we do have the best location in town and I'm glad that you enjoyed your time with us. Our food truck has been delightful and our staff is working hard to ensure all of our guests have a great experience with us. I look forward to welcoming you back to...

Reviewed 3 weeks ago

I have never experienced a hotel that did not provide enough light fixtures to see what I was doing before this nightmare of a place. A big room with 2 queen beds and no installed fixtures in the ceiling or walls. when i complained they brought up an extra table lamp, so the room had 3 table lamps----no floor lamps...

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Helpful?
1Thank Caroline P
Paul P, General Manager at Westin Portland, responded to this review

Hello Caroline P, Thank you for your feedback. I'm sorry about your less-than-pleasant experience. The fact that the lighting was too dim and lacked additional lamps must have been frustrating for you. As you noticed, we are under a rejuvenation which includes improvements to the lighting in our guestrooms. I certainly hope to regain your trust. Please email me details...

North Vancouver, Canada
Reviewed 3 weeks ago via mobile

We stayed in Portland for one night and the Westin was fantastic! Since their restaurant is under construction, the offer a free drink and entree in the lobby in the evening. We mentioned at check in that we just got married and we're on our honeymoon and Michelle was kind enough to organize a surprise in the room for us!...

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Helpful?
Thank mjjm78
Paul P, General Manager at Westin Portland, responded to this review

Hello MJJM78, Congratulations on your wedding! I'm delighted that you enjoyed your honeymoon with us. This is such a milestone in your life and it's great to hear that Michelle took great care of you during your stay. She is truly a gem and I will be sure to personally thank her for her efforts. Thanks again and I hope...

Bristol, England
Reviewed 3 weeks ago

We stayed 2 nights while travelling west coast. Nice hotel, but we were not informed that its restaurant and bar were out of action due to refurbishment. There was a temporary restaurant set up for breakfast which sufficed, and we were offered one free 'appetizer' item and drink from a mobile kitchen as a gesture of compensation.

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Helpful?
Thank Twasthatgood
Paul P, General Manager at Westin Portland, responded to this review

Hello Twasthatgood, Thank you for your comments. I'm thankful of your patronage, but disappointed that we never informed you of our restaurant and bar closures during the booking process. If you like, kindly send me details of when/how you booked and I will work on resolving this to your satisfaction. You may contact me at paul.peralta@westin.com. It remains my desire...

Reviewed 3 weeks ago

We arrived on Friday eve and stayed until Sunday morning. The location of the hotel is great, located in the heart of downtown and a short walk to the waterfront. There is construction ongoing in the hotel but this didn't bother us as we weren't planning on hanging about the hotel. What was disappointing was the cleanliness of our suite......

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Helpful?
Thank HazelmWilliams
Paul P, General Manager at Westin Portland, responded to this review

Hello HazelmWilliams, Thank you for your email. I'm delighted that you stayed with us and enjoyed our location, but disappointed that we failed to meet your expectations. The fact that your suite wasn't clean must have been frustrating for you. We pride ourselves in providing a great experience and I'm sorry that you did not leave feeling better than when...

Portland, Oregon
Reviewed 4 weeks ago

On short notice my wife and I planned a brief staycation, and Westin Portland was the bombay doors for that. Right downtown, great staff, gorgeous suite, great view and a very comfy bed. We wandered comfortably through the small blocks on a Saturday night, ate bountifully and affordably, and eventually slept like logs. Please note: there was construction nearby, and...

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Helpful?
Thank Skegger
Houston, Texas
Reviewed 4 weeks ago via mobile

While the hotel is under construction so the restaurant isn't open, they still have a great experience. The location is great and the staff excellent. They have drinks and a food truck available from 5-7 to make up for the construction and they are close to lots of restaurants. Workout room is good but too small.

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Helpful?
Thank triguypaul
Northern California
Reviewed 4 weeks ago

The location of this hotel is great. Right in the middle of Portland. BUT this quality of the hotel is just terrible. I ordered room service, and the food was uneatable. It was like someone took prepackaged food and warmed it up. The fish was raw, the sauce was awful and the rice was watery. THEN in the middle of...

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Helpful?
Thank betsysantacruz
Paul P, General Manager at Westin Portland, responded to this review

Hello Betsysantacruz, Thank you for your comments. I'm sorry about your experience. The fact that your room service order and cleanliness was not up to expectations, must have been frustrating for you. I will investigate these issues with my team and will work on improving for the future. It remains my desire to regain your goodwill; please email me at...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Daily Grill - The Westin Portland
Daily Grill - The Westin Portland
Cuisines: American, Bar, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Portland Hotel is located In the center of Downtown Portland with easy access to some of the city's best dining, shopping, and entertainment. ... more   less 

Additional Information about Westin Portland

Address: 750 SW Alder St, Portland, OR 97205-3412
Region: United States > Oregon > Portland > Downtown
Price Range: ₹ 15,049 - ₹ 33,844 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Westin Portland 4.5*
Number of rooms: 205
Reservation Options:
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Also Known As:
Westin Portland Hotel Portland
Portland Westin
Hotel Style:
#3 Spa Hotel in Portland
#11 Luxury Hotel in Portland
#20 Business Hotel in Portland
#21 Romantic Hotel in Portland
#43 Family Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Westin Portland staff and other travellers.
7 questions
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Los Angeles, California, United States
8 days ago
New York City, New York
8 months ago

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Questions? Get answers from Westin Portland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go elsewhere”
carolinepI3374YX, 5 May 2017 | Read review
“Go high for quieter rooms!”
Skegger, 30 Apr 2017 | Read review
“some rooms have barely a single wall between them and the construction noises!!!”
sharkeyw, 25 Apr 2017 | Read review
“Higher floor”
cordealio, 14 Mar 2017 | Read review
“19th floor corner, perfect. No tub was no problem with very nice shower.”
H5918WGrichardk, 5 Mar 2017 | Read review
5 of 5
Expedia.com
US$ 185* /night
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PricelineUS$ 207
Booking.comUS$ 207
TripAdvisorUS$ 185
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*Disclaimer
Prices are for 1 room, 2 adults
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