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The Heathman Hotel

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#25 of 138 Hotels in Portland
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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The Heathman Hotel
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1,903 Reviews from our TripAdvisor Community

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Showing 1,886: English reviews
Santa Rosa
Reviewed 3 February 2016

We were in room 621 and it was very quiet but the mattresses are in dire need of replacement. My wife had to wedge a pillow under her back as her mattress had such a sag in it. My bed was not much better. The room was clean and the staff friendly and very helpful. The location was great.

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Helpful?
Thank Daniel L
Steve H, General Manager at The Heathman Hotel, responded to this review

Dear Daniel L, We will look at that mattress today and make changes as needed. We do keep our mattresses on an aggressive replacement schedule and even have some in storage so we can replace those that are damaged ahead of a usual cycle. I am happy to read that you felt the remainder of your stay was great and...

Seattle
Reviewed 3 February 2016

We found the hotel to be clean but nondescript. When we arrived, there were no staff and no parking at the entrance, so we parked 1/2 block away and carried our stuff to the door in the rain. We didn't see any public areas that look like the website, just a tiny lobby with too few clerks who were not...

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Thank O5422HQjohnk
Steve H, General Manager at The Heathman Hotel, responded to this review

Dear O5433HQjohnk, I am clearly disappointed to read this review and can't imagine missing the tea court, mezzanine and lobby pictured on our website, if you find yourself in town again I would love the opportunity to show you around to the many spaces we have to relax and enjoy our property; for others coming to visit please do engage...

San Francisco
Reviewed 2 February 2016

Two nights in January 2016. Great location, polite staff, spacious room (suite). Quiet, convenient, nice. The only downside: windows facing a wall, though nicely painted with a gratify. Massive furniture, tiny bathroom. I ate in their restaurant three times a day: - good food, great service. Overall: a good place to stay in Portland.

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Helpful?
1Thank War-chique
Steve H, General Manager at The Heathman Hotel, responded to this review

Dear War-chique, Thank you for your visit and review. we are thrilled that we were able to provide a enjoyable stay. We hope we can see you again soon! Steve Hurst General Manager

Bend
Reviewed 2 February 2016

The Heathman Hotel has been our choice for a Portland hotel for over 20 years. The staff is always courteous and service impeccable. From curb side greeting to check out, the staff couldn't be more professional. Our only disappointment this visit was the food. Definitely not the quality we have come to expect from this wonderful establishment. Unfortunately we will...

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Thank Debra H
Steve H, General Manager at The Heathman Hotel, responded to this review

Dear Debra H, Thank you for being such a loyal part of our history! We understand that a restaurant is a very personal experience and we strive to be one of the many great restaurants in the city. We are always growing and when you are next in town we would love the opportunity to regain your trust in the...

Happy Valley
Reviewed 1 February 2016

We very much enjoyed our 10th anniversary staycation in downtown Portland at the Heathman. Not only were we close to the concert hall next door where we enjoyed a night at the symphony but we were not more than a 7 dollar Uber ride to several other locations around town (brew pubs, jazz clubs, Higgins restaurant, movie theatres, Powell's books)....

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1Thank X2678TVbriane
Steve H, General Manager at The Heathman Hotel, responded to this review

Dear X2678briane, Thank you for sharing such a special occasion with us, and congratulations on your 10th anniversary! We do love our location too, so close to everything but on a uniquely beautiful part of the city surrounded by trees, the art communities, and of course great food! We look forward to helping you celebrate additional special occasions, but also...

Rhinebeck, New York
Reviewed 1 February 2016

I have stayed at the Heathman many times. It is the "go to" hotel for my family, in fact. I feel motivated to write a new review after having just stayed at the Heathman for 5 days, because I think some things have slipped a bit. First, the service and dining remain great. The concierge, desk clerks and valet personnel...

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Helpful?
Thank Julian K
Steve H, General Manager at The Heathman Hotel, responded to this review

Dear Julian K, I am very happy to read how much you enjoyed the staff and service you experienced during your stay. We take great pride in caring for our guests and providing an experience in line with our Forbes Fur Star rating. We do currently charge $42 for valet parking, self parking is substantially less but does not come...

Lake Oswego, Oregon
Reviewed 31 January 2016

Amazing night at the hotel. The staff was amazing and the room was very clean and comfortable. The bed was large and awesome! The staff at the curb was welcoming and all around an amazing experience. The new reservations manager Kristen is very nice.

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2Thank jonathanpF7563YE
Steve H, General Manager at The Heathman Hotel, responded to this review

Dear JonathanF7563YE, Thank you for your review and we think Kristen is great too, she has been with us in various roles over the years and is consistently noted for her service! Thank you for your kind words and we are happy you enjoyed your stay. Steve Hurst General Manager

Reston, Virginia
Reviewed 31 January 2016

Where else can you stay in the same place that authors Kurt Vonnegut, John Updike and Alice Walker have stayed and shared their work with guests? Where else can you stay a few blocks away from world-famous bookstore Powell's? Where else can you have the best steak you'll ever have while listening to the innovative jazz stylings of the Johnny...

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Thank samhorn2015
Steve H, General Manager at The Heathman Hotel, responded to this review

Dear Samhorn2015, Thank you for this review and your stay. We do love our artists and authors, along with those who appreciate the arts. Our history at The Heathman has long been connected to the various art communities found within blocks of our front door and we hope to always be the home for those coming to explore our beautiful...

Scottsdale, Arizona
Reviewed 31 January 2016

The Heathman Hotel is the closest thing to perfection in a boutique hotel. It has a very warm and clubby feel. My room was very nicely appointed and the attention to detail was superb. The staff was very accommodating and gracious. I recommend the Heathman very highly.

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Thank 430edwardf
Steve H, General Manager at The Heathman Hotel, responded to this review

Dear 430edwardf, Thank you for your review, and I am happy to read that you enjoyed the unique environment that a boutique hotel can provide. Our entire staff takes great pride in caring for our guests and I am confident they will appreciate your comments! Steve Hurst General Manager

Louisville, Kentucky
Reviewed 28 January 2016

Independently owned boutique hotel. Loved the room. Great downtown location. Beautiful hotel. Bathrobes and slippers in the room. L'occitane bath soap and shampoo amenities. The bed was way more comfortable than most hotels.

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Helpful?
Thank Lindsay F
Steve H, General Manager at The Heathman Hotel, responded to this review

Dear dorynet, Thank you for taking the time to write this review and, of course, continuing to stay with us. We hope we can continue to serve you and provide a home base in Portland for many visits to come. Steve Hurst General Manger

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
One of the city's most recognizable historic landmarks, the iconic Heathman Hotel in the heart of downtown Portland blends rich history with a reverent appreciation for the arts. The hotel's library boasts more than 2,700 volumes signed by the authors, while its world-class art collection celebrates the work of contemporary artists. Here, the art of service is alive and well, from the welcoming Beefeater doorman to the attention of your personal concierge. The Heathman has retained AAA's coveted Four Diamond Award for more than 30 years. Whether you are planning a unique Portland wedding venue, reception party, private party, corporate conference or an important business meeting, the historic Heathman is an unforgettable event setting for up to 150 guests. Downtown Portland's premier luxury hotel, the Heathman offers 3,800 square feet of versatile meeting, event and banquet space within eight private function rooms on our Mezzanine Level. ... more   less 

Additional Information about The Heathman Hotel

Address: 1001 SW Broadway, Portland, OR 97205-3004
Region: United States > Oregon > Portland > Downtown
Price Range: ₹ 11,864 - ₹ 23,338 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Heathman Hotel 4.5*
Number of rooms: 150
Reservation Options:
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Hotel Style:
#6 Green Hotel in Portland
#8 Romantic Hotel in Portland
#12 Business Hotel in Portland
#12 Luxury Hotel in Portland
#13 Family Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from The Heathman Hotel staff and other travellers.
2 questions
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Seattle, Washington
over a year ago
North Bend, Oregon
over a year ago

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Questions? Get answers from The Heathman Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one of the newer renovated suites.”
 of 5 bubbles Westcoast64, 26 Mar 2017 | Read review
“Get a room on the Broadway side for a view of the most action.”
 of 5 bubbles PTNicholas, 15 Mar 2017 | Read review
“Book a suite”
 of 5 bubbles Mblaca, 11 Mar 2017 | Read review
“A corner suite”
 of 5 bubbles Dashboard179, 3 Mar 2017 | Read review
“my 10th floor room had no traffic noise though facing broadway, lovely high cielings”
 of 5 bubbles DerHotelinspector, 14 Feb 2017 | Read review
5 of 5