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Hotel Lucia

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#13 of 137 Hotels in Portland
Certificate of Excellence
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Hotel Lucia
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1,121 Reviews from our TripAdvisor Community

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Showing 1,109: English reviews
Portland
Reviewed 7 March 2016

The staff was friendly and knowledgable, the room was in great shape, and the restaurant was delicious. Our stay was actually just a staycation as we live in town, but I would definitely recommend this hotel to anyone visiting from out of town as well.

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Helpful?
Thank Nathan M
Daniel E, Front Office Manager at Hotel Lucia, responded to this review

Dear Nathan M, When you live in a beautiful city like Portland, it can be hard to do anything outside of a staycation! I thank you for choosing us out of the many options you have here, and I am thrilled to hear that it was a great staycation for you. Thank you for letting us know how we are...

Nelsonville
Reviewed 7 March 2016

Loved the lobby, the feel, the smell, and the helpful desk staff. If there would be one thing to keep me from staying here again it would be the relatively small size of the rooms and the noise from the street. I was on the 2nd floor, and although the check-in clerk warned me about the noise I chose a...

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Helpful?
Thank L1150YVmichaelr
Daniel E, Front Office Manager at Hotel Lucia, responded to this review

Dear L1150YVmichaelr, Thank you for noticing all the details we have put a focus on to improve the overall guest experience! I will quickly point out that we do have other room options that are larger and if you stay with us again we will find the perfect room for you. Thank you for choosing the Lucia and know that...

Seattle
Reviewed 6 March 2016

The room was outfitted well. Bed was comfortable. Furnishings and finishing a were very nice. My laptop barely fit on the miniature counter provided as a desk. Room service tray is larger than the desk as well. Room was very small and bathroom even smaller. Great place to stay for a night or two but longer stays or romantic getaway...

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Helpful?
Thank Michael I
Daniel E, Front Office Manager at Hotel Lucia, responded to this review

Dear Michael I, Thank you for your kind words about our room and hotel amenities! However, I am sorry you were not satisfied with your room size. We have other room options available with more space and bigger desks if you elect to give us another try. I am confident that we have the options that would meet your reasonable...

Seattle
Reviewed 6 March 2016

Bathrooms need somewhere to put your stuff I had to put it on the floor and hair dryers would be nice too. Also a comfortable chair to sit in besides the desk chair and the bed. Way too much expensive stuff on the counter and not kid appropriate. If reservation made with kids you should remove this stuff or ask....

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Helpful?
Thank Mary K
Daniel E, Front Office Manager at Hotel Lucia, responded to this review

Dear Mrmungers, I appreciate that you took time to share with us about your experience here at the Lucia. I am glad you enjoyed you stay and thank you for your suggestions. We have many room types that include an additional, comfortable chair, and every room has a hair dryer, which I am sorry we did not point out. While...

Reviewed 4 March 2016

Our daughter gave us the gift of 2 nights and Hotel Lucia. a lively hotel with a fun vibe. Staff, especially Kaitlin at the desk was friendly funny knowledgeable. Great location very walkable to restaurants and theaters.

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Helpful?
Thank missjomrs
Daniel E, Front Office Manager at Hotel Lucia, responded to this review

Dear missjomrs, Wow, thank you for sharing such a fantastic review! We are lucky for our staff who strive to make an impact on our guests experience. I will be sure that Caitlen reads your thoughtful words, as I am sure she will be excited about them. Thank you and please come and stay with us again soon! Sincerely, Daniel...

Bend
Reviewed 3 March 2016

This is a nicely refurbished old downtown hotel with a hip vibe. Rooms and bathrooms are small (which is common in an old hotel) but clean and beautifully refurbished. The only negative is that the plumbing in these old hotels is noisy so you can hear your neighbors flush and shower - nothing that a pair of earplugs can't fix....

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Helpful?
Thank 403cindyo
Daniel E, Front Office Manager at Hotel Lucia, responded to this review

Dear 403indyo, There is something special about the character of an older building that you just cannot find in new construction and I am glad you noticed and appreciated that detail at the Lucia. Thank you for you kind words and understanding of the minor challenges we face with our historic building. We would love the opportunity to host you...

Reviewed 3 March 2016

Our first stay at the Hotel Lucia. Great location, close to the Pearl District. Kaitlyn greeted us when we arrived and each time we entered the lobby. She was by far the best hotel employee I have met in a long time. Very helpful, friendly and attentive. Having stayed in hotels across the globe for the past 40 years, that...

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Helpful?
Thank Greg W
Daniel E, Front Office Manager at Hotel Lucia, responded to this review

Dear Greg W, We greatly appreciate you for trying the Lucia while you were in Portland and I am glad we could deliver a memorable experience! Caitlen has a passion for going above and beyond for our guests and I am happy to hear of your positive feedback. Thank you for your wonderful review and you should know that we...

Walla Walla, Washington
Reviewed 2 March 2016

The bellhops were great, each of them were quick and thoughtful and helpful. The rooms are beautiful and obviously it's a small property but the rooms are too small. There is no room to put anything in the bathroom and the sink is so small, about the size of an airplane sink, I couldn't fit my hands in to wash...

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Helpful?
Thank mocarney
Daniel E, Front Office Manager at Hotel Lucia, responded to this review

Dear mocarney, Thank you very much for your review! Whether they are running to get a car, helping with luggage, or assisting with the doors or directions, our valet and bell teams goal is to ensure all of our guests are taken care of, and they truly appreciate you for acknowledging that. I do apologize that the bathroom was not...

Portland
Reviewed 2 March 2016

I have stayed at Hotel Lucia previously and find the staff incredibly friendly and helpful. It's a fun environment. This time I got an inner facing room and was really disappointed. The view is horrendously dismal, and the rooms are very small so it felt very claustrophobic and dark. I was staying for three nights and there was no effort...

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Helpful?
Thank E5948QUalexs
Daniel E, Front Office Manager at Hotel Lucia, responded to this review

Dear E8948QUalexs, Thank you for your continued business with us and for taking the time to let us know how we are doing. I am thrilled to hear that the staff took great care of you and that you enjoyed our recently renovated lobby! My apologies for the view as it was not to your liking. We do have guests...

Reviewed 1 March 2016

We had a wonderful stay at Hotel Lucia for a long weekend! The staff was great, especially Marci! She was so welcoming, friendly, and helpful. We were celebrating our babymoon; I am 7 months pregnant and they upgraded our room and sent us complimentary sparkling cider and a note. It was so thoughtful! The bathrooms were a little small and...

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Helpful?
Thank Alaina H
Daniel E, Front Office Manager at Hotel Lucia, responded to this review

Dear Alaina H, We are very lucky to have staff members like Marcy who go the extra mile to make an impact on our guests experience. She has read you review and is humbled by your kind words and thanks you for sharing. I appreciate your thoughtful and detailed review of your entire stay with us and I couldn't be...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Hotel Lucia

Address: 400 SW Broadway, Portland, OR 97205-3501
Region: United States > Oregon > Portland > Downtown
Price Range: ₹ 9,705 - ₹ 22,174 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Lucia 4*
Number of rooms: 128
Reservation Options:
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Also Known As:
Lucia Hotel Portland
Hotel Style:
#7 Luxury Hotel in Portland
#11 Business Hotel in Portland
#12 Romantic Hotel in Portland
#28 Family Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Lucia staff and other travellers.
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Questions? Get answers from Hotel Lucia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I opted for the smaller but upper room with a view.”
 of 5 bubbles LuanneC956, 2 Dec 2016 | Read review
“Outer rooms on the roadside can be noisy, so better to be higher up or on the inside. Near the lift can also be a little noisy.”
 of 5 bubbles Rebecca_travelsaway, 14 Nov 2016 | Read review
“I enjoyed my room on the ninth floor facing Broadway”
 of 5 bubbles frankb267, 14 Nov 2016 | Read review
“No view vs noise. Ask the concierge”
 of 5 bubbles fussylady001, 2 Nov 2016 | Read review
“Top floor is quite.”
 of 5 bubbles mojgana808, 29 Oct 2016 | Read review
5 of 5
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