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Comfort Inn & Suites Portland International Airport

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Comfort Inn & Suites Portland International Airport
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306 Reviews from our TripAdvisor Community

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Showing 300: English reviews
Seattle, Washington
Reviewed 1 week ago via mobile

I stayed here for 7 nights and was thrilled to checkout. The room is rundown and there are much better options near the airport for around the same price. The hotel is located near a transient, shabby part of town with lots of old run down RVs next to it. They have good security with lots of cameras so I...

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Helpful?
Thank John P
Marcela O, Manager at Comfort Inn & Suites Portland International Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

St Andrews, United Kingdom
Reviewed 1 week ago via mobile

Could not have found a better hotel for an overnight stay after a long flight from the UK via Seattle. The courtesy shuttle service worked well. The room was well appointed with a comfortable bed and a good choice of pillows. Free wifi was appreciated. The buffet breakfast was excellent with the range of choices available. A very good advert...

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Helpful?
Thank Ronald S
Marcela O, Manager at Comfort Inn & Suites Portland International Airport, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing...

Oregon Coast, Oregon
Reviewed 1 week ago via mobile

I booked our room online for a trip to Hawaii. I check to make sure parking was included with the room as we'd been gone a week and long-term parking at the airport was over $150. The website stated to check with the front desk when we arrived to make arrangements to park the car. There was absolutely no mention...

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Helpful?
Thank Marie N
Marcela O, Manager at Comfort Inn & Suites Portland International Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Salem
Reviewed 2 weeks ago via mobile

A few minutes to the Portland airport, this little gem is newly remodeled and right next to an Elmer's, a family restaurant. Free shuttle service to and from the airport is provides as is a basic free breakfast. Our room was clean with coffee and tea available. The bathroom was large but this might have been a handicap accessible room....

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Helpful?
Thank scooter46
Marcela O, Manager at Comfort Inn & Suites Portland International Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Tauranga, New Zealand
Reviewed 5 weeks ago

We had a terrible experience with Comfort Inn and Suites Portland Airport. We flew in to Portland and waited for almost an hour outside in the freezing cold for a shuttle that never arrived. During this hour both myself and Airport staff attempted to call Comfort Inn and Suites multiple times however no one would answer the phone. In the...

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Helpful?
Thank WanderingJay7
Marcela O, Manager at Comfort Inn & Suites Portland International Airport, responded to this review

Thank you for taking the time to complete our guest survey. We appreciate all guest reviews. We are sorry to hear that your most recent stay with us was unsatisfactory. We will share the information that you have provided with our staff members and Managers. We will also go over our procedures to ensure all staff are aware of what...

Seattle
Reviewed 8 January 2017 via mobile

This was a pretty nice place to stay. Clean Rooms, well-maintained facility. Staff ok (helpful, not overly friendly). Breakfast ok, The usual continental fair with some hot things ( waffle maker, sausages, eggs with broken yolks). Nice having indoor pool & hot-tub (make sure that it's operating). Someone was robbed when we were there; a woman was witnessed using a...

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Helpful?
Thank Lisa W
Marcela O, Manager at Comfort Inn & Suites Portland International Airport, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Marcela...

Washington DC, District of Columbia
Reviewed 30 December 2016

We were looking for a reasonable hotel near the Portland airport and this hotel delivered exactly that. The hotel had a reasonable room with a mini fridge, a microwave, and a big bathroom. It also had the luxury of a 24-hour pool with a big hot tub, as well as a (sparsely equipped) fitness center. A train track runs right...

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Helpful?
1Thank Mr_and_Mrs_Cuddles
Marcela O, Manager at Comfort Inn & Suites Portland International Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Marcela Ortiz...

Medford, Oregon
Reviewed 11 December 2016

This hotel is just down the road from the Portland Airport. Nice place to stay for a quick trip to the airport for an early morning flight. It is clean and modern with a good staff that is very helpful.

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Helpful?
Thank PNG98
Marcela O, Manager at Comfort Inn & Suites Portland International Airport, responded to this review

Thank you for taking the time to complete our guest survey. We appreciate all guest feedback! We are very pleased to hear that your most recent stay with us was able meet all your expectations. We hope the next time you're in town you'll consider staying with us again!

Jersey Shore, New Jersey
Reviewed 30 November 2016

We just had a 2 night stay at this hotel. It was like we were the only people in the hotel as far as sound, yet it was sold out. Great sound proof rooms. Room has a ref rig, micro wave, a work desk, and a nice couch. We learned a lesson. No car was needed. They have a A/P...

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Helpful?
Thank Joe K
Marcela O, Manager at Comfort Inn & Suites Portland International Airport, responded to this review

Thank you for taking the time to complete our guest survey. We appreciate all guest feedback as it helps us in our efforts to continue providing excellent customer service. We are pleased to hear that your most recent stay with us was able to meet your expectations. We hope that the next time you are in town you'll consider staying...

Reviewed 30 November 2016 via mobile

Very accommodating , Nice rooms, nice staff, close to airport with shuttle and parking spaces that are secured while on your trip. Prices reasonable, nice jacuzzi rooms and décor through out. I recommend this hotel to anyone coming or going

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Helpful?
Thank Lonnypainter
Marcela O, Manager at Comfort Inn & Suites Portland International Airport, responded to this review

Thank you for taking the time to let us know how we are doing. We always appreciate guest feedback as it helps us continue in our efforts to provide excellent service that is memorable! We hope that you will consider staying with us again the next time you are in town. Thank you again for choosing Comfort Inn And Suites...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Our property will provide you with a sense comfort and fulfillment during your travels in Portland. Whether business, vacation, or personal matters, we are here to make sure you enjoy your stay. We offer Park and Fly packages which can be booked directly through the hotel for long term parking guests, and free parking for guests during their stay with us. If you have any questions, please feel free to give us a call or email us! ... more   less 

Additional Information about Comfort Inn & Suites Portland International Airport

Address: 5019 NE 102 Avenue, Portland, OR 97220 (Formerly Red Lion Inn & Suites Portland Airport)
Region: United States > Oregon > Portland
Price Range: ₹ 5,444 - ₹ 9,947 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Portland International Airport 2.5*
Number of rooms: 70
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Also Known As:
Comfort Inn And Suites Portland International Airport
Comfort Inn & Suites Portland International Airport Hotel Portland
Portland Comfort Inn
Comfort Inn Portland
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Portland International Airport staff and other travellers.
3 questions
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Naples, Florida, USA
over a year ago
Medford, Oregon, USA
over a year ago

See all questions (3)

Questions? Get answers from Comfort Inn & Suites Portland International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Nice Restaurant as well right out in front of hotel.”
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 of 5 bubbles ArizonaReadytogo, 30 Sep 2016 | Read review
“Check your beds before unpacking”
 of 5 bubbles DS1Arlington, 24 Sep 2016 | Read review
“End of the floor away from the street”
 of 5 bubbles UpNOut, 16 Sep 2016 | Read review
“Are you supposed to check the toilet? The air conditioner?”
 of 5 bubbles zebees, 30 Apr 2016 | Read review
5 of 5