Please read this before staying here. After making reservations 3 days prior they couldn’t find our reservations. I looked it up on my email for the confirmation number, they had misspelled our last name. We thought that might would have ended our mishaps but that was only the beginning. They gave us the key we went to our room and when we open the door our eyes were burning with the smell of pee. I called the desk and said there’s no way we can stay in this room. There were stains all over and just stunk. They kindly changed our room. When we went in the room it did smell better and we were pleased until we walked over to the bed . There were stains on the bed there were stains on the chair there was dried wet toilet paper stuck to the wall. We were so grossed out I wanted to leave. I went to tell the desk that we needed housekeeping to change the sheets on the beds. He replied that housekeeping is not available until tomorrow. I told him that we needed clean sheets that we were not going to sleep in sheets with stains on them. He got me clean sheet and we put them on ourselves. Everyone has different experience’s, so good and some bad. For us, this was so gross we will not be staying here again.…
Me and my family got a hotel room here for a night before and a night after vacation. When we got to our first room everything was dirty and there were stains in the carpet, beds, and pillows. When we got back from our vacation we stayed there one more night and our room smelt terrible like somebody just smoked weed in it. Overall just a terrible hotel.
This hotel is right off of a highway so be prepared for loud noises, extremely low quality breakfast. You’re better off eating at the Sharis close by. Lastly, the pool was green colored with a layer of rainbow color chemical’s on the surface. Regular maintenance is seriously in need of pool/jacuzzi
Our room air conditioner had poor maintenance - it sounded like a constant jack hammer noise. I tried to change rooms twice, but the same noise was found in the other rooms. I won't return! Only received a $20 discount for inconvenience! Be ready for a headache!
Checked in late. We didn’t know that there was a complimentary hotel shuttle from the airport so we took a taxi. $25. As soon as we exited the taxi, you smell marijuana. We were checked in and went to our room. We advise you not to stay in rooms 01,02, 03, 04. They are near the elevator and people are not quiet. Also note, once you leave your room, you smell marijuana. I found out there’s a dispensary behind the hotel. At breakfast, Jerome kept all items stocked. Ocean spray orange and cranberry juices, fresh fruit, bagels, bread, toaster, wrapped muffins, cereals, ore-made eggs, bacon, lactose free and gluten free Yami yogurt, milk, waffle making machine. Coffee, teas, Coffeemate. There’s an indoor pool, and workout room too.
Dog was allowed to run up and down the hall. Room had odor of smoke. Staff with lazy to deliver towels when they did not clean the room the next day. Breakfast quality of food ran out and was not replaced. Front desk staff lock knowledge of surrounding area.
The room was not clean. Visible spills on the bed headboards. One bed frame was broken at the base. The towels are too small. The tv was not a smart tv. The pool was dirty. I pulled clumps of other people's hair off me multiple times while in the pool on several different occasions in the pool. The front desk gal was not pleasant, she did as little as possible. Also, our keys never worked I had to have them redone at least 5 times. So I had a lot of interaction with her and she never apologized or offered a better solution to that our keys that would not work. I will never stay here again and will not recommend this place to anyone else.
Super friendly and clean. Great breakfast and competent staff. We’ve stayed at this chain many times in different locations and have never been dissatisfied. They are quick to solve any problem you might encounter.
Staff was friendly, the property was clean, food was good. We stay there a lot and have never been disappointed. Close to airport and other places to shop and eat. After shopping went back to the hotel and had a peaceful night sleep. Great Stay!!!!
Nice Hotel Clean and reasonably priced Great decor in each room. Pool and gym in the hotel. Dogs allowed. Love the lady at the hotel the first day Bed comfortable and cozy.Also nice and quiet. Morning breakfast fair