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Hilton Garden Inn Portland Airport

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Hilton Garden Inn Portland Airport
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536 Reviews from our TripAdvisor Community

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Showing 526: English reviews
Level Contributor
11 reviews
4 hotel reviews
Reviewed 5 days ago NEW via mobile

Our family has utilized this hotel numerous times over the past 5 years with great experiences. Unfortunately, this experience was disappointing. The general maintenance seemed to be declining; the toilet handle was broken, the door going outside the hotel didn't latch properly, our blow dryer didn't work and was replaced by one that didn't fit the wall hanger properly so... More 

Helpful?
Thank Lorinda M
Lihue, Hawaii
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 days ago NEW

spent my last night at the hilton garden inn near the airport. surprisingly quiet for an airport hotel. the service is excellent like all hilton hotels. the rooms are clean and well maintained. i was too tired from my trip to use the available gym and indoor swimming pool. the location was perfect --- its near the ikea and outlet... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank lyle b
Birmingham, Alabama
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

As a multi-year Hilton Honors Diamond member, I have stayed at my share of "airport" properties. This particular property for some reason is extremely noisy. I had a room facing the street and I literally heard every car, truck, and motorcycle that went by all night long. You can also hear everything that happens in the room above you. While... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Tod A
Los Angeles, California
1 review
Reviewed 2 weeks ago

Average. Room I stayed in smelled terrible and requested to be moved. Amenities such as hand soap was missing when I checked in. You have to pay for coffee in the lobby. The only thing that was complimentary was bottled water and internet. Coffee in room is Keurig.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank X9486OLdianas
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review

I am sorry that the first room you were in was not up to our standards and yours! I am glad that we were able to move you. We do offer complimentary coffee in the lobby until 10am and after that, per our brand standards, we sell a nice variety of Keurig coffee. I hope that your next stay with... More 

Fiddletown
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

The Hilton Garden Inn is convenient to the airport and rental cars. The room was nice, but not so well-appointed as other Hilton properties. Buffet breakfast is not complimentary (9.95 per person), but staff was welcoming and offered additional choices. The desk staff were efficient and very pleasant.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Barbara B
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you for your review. We are currently re-modeling all of our guestroom bathrooms and in December will be installing all new carpet in the rooms. I hope that you will come back after the new year to check it out! Liz More 

Pendleton, Oregon
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

Not happy with my experience, I booked on points and was told I couldn't do any changes because of that and was treated poorly by numerous people at the hotel. Great food was the ONLY plus. they DO NOT let you park and take the shuttle and your vehicle to stay for free.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Shanna H
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review

I am sorry that you had a negative experience. We strive to provide outstanding service to all of our guests. As it states on our website, our parking for guests over night stays are free and we also offer park and flight packages for those that would like to leave their car here while flying out. However, these packages are... More 

Avon, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Nice hotel for a Wuxi just stay for early flight from PDX. It was a very convenient location and quite nice to have a hotel with a restaurant after traveling from a distance. Dinner was very enjoyable and they serve local Pinot moors for those Willamette Wine lovers like me

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Shari F
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you for the nice review. Cheers! Liz More 

Bend, Oregon
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

We had a great time at the hotel, excellent breakfast and service. The location is close to the airport, MAX train stations and in an easy location to come and go by automobile. A great place to have fun and feel very safe.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Karl R
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you for the nice review and for choosing to stay with us! Liz More 

Fairfield, Connecticut
Level Contributor
258 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 4 weeks ago

Stayed here over the weekend for a family event. Very good for an airport hotel. Rooms are large with comfortable beds, fridge and microwave. Free bottles of water are available at the front desk. The lobby is light and spacious, with plenty of seating. Airport shuttle was fine. Would definitely stay here again.

Helpful?
1 Thank Cedar880
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you for the nice review! I am happy that our hotel was able to accommodate your family needs and that you will return! Thank you for your business! Liz More 

Alpine, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 weeks ago

The Hilton Garden Inn PDX is a nice hotel geared toward the business traveler. The checkin process was quick and painless. I used the Hilton app to check in and select a room in advance. The room was ready for me when I arrived, even though I arrived early. The location is very convenient to the PDX airport. I liked... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Randall W
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you so much for the great review. I appreciate you chose to stay with us and hope that next time you visit Portland that you will stay with us again. Liz More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room

Additional Information about Hilton Garden Inn Portland Airport

Address: 12048 Northeast Airport Way, Portland, OR 97220
Region: United States > Oregon > Portland
Price Range: ₹ 8,481 - ₹ 14,363 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hilton Garden Inn Portland Airport 2.5*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Expedia, Travelocity, Orbitz, Priceline and Odigeo so you can book your Hilton Garden Inn Portland Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Portland Airport Hotel Portland
Hilton Portland
Hotel Style:
#40 Family Hotel in Portland
#43 Romantic Hotel in Portland
#49 Business Hotel in Portland
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Portland Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upper floors might be quieter, but the hotel was pretty quiet overall”
 of 5 bubbles mt188, 7 Sep 2016 | Read review
“Get on HHonors so you can check in virtually and request a high floor room.”
  • Really Nice Hilton Garden Inn Portland Airport Bed
  • Nice Little Mini Kitchen
  • Comfortable Rest Area
 of 5 bubbles JosefAK, 31 Aug 2016 | Read review
“I am not sure if a non-Hilton Honors guest has to pay for wifi; we didn't.”
 of 5 bubbles like2Ctheworld, 5 Aug 2016 | Read review
“Get upper floor away from traffic noise”
 of 5 bubbles 532leng, 21 Jul 2016 | Read review
“Try for room at the back of the Hotel for quietness”
 of 5 bubbles C2535EBmichaelm, 7 Jun 2016 | Read review
5 of 5
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