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Hilton Garden Inn Portland Airport

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Traveller (71)
Room & Suite (52)
Dining (13)
Ratings and reviews
  • Excellent40%
  • Very good32%
  • Average17%
  • Poor8%
  • Terrible3%
Travellers talk about
“typical hgi”(8 reviews)
“portland airport”(52 reviews)
“shuttle service”(22 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
Suites
Bar/Lounge
Fitness centre
Multilingual Staff
Wheelchair Access
Business Centre
2 Star Hotel
Offers from Hilton Garden Inn Portland Airport
Special Offer: Double Points, Every Stay
Hotel deals
View all hotel information
Location and contact
12048 NE Airport Way, Portland, OR 97220-1080
Hotel website
5 km to Portland Intl Airport
11 restaurants are within a 0.5 km radius
4.0 km from Columbia River Gorge National Scenic Area
View nearby attractions and restaurants
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Rooms
31 Jul1 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (691)
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679 results
Traveller rating
253
218
121
60
27
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LanguageEnglish
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253
218
121
60
27
Show reviews that mention
All reviewstypical hgiportland airportshuttle servicebusiness travelnice hotelnext morningrental carearly flightclean roomsfitness centerwould stay here againcascade stationfree shuttlethe room was nicetop floorindoor poolnice stay
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1 - 5 of 679 reviews
Reviewed 2 days ago via mobile

I have never written any review before but I decide to write this review after our stay. The hotel looks decent outside but the room is out dated and not clean. I haven’t seen any pool so dirty like the one in this hotel. There...More

Thank pnh361
Response from HGI01, General Manager at Hilton Garden Inn Portland AirportResponded yesterday

Please accept my sincere apologies for your unpleasant stay at our hotel. This is definitely not up to the standards that we have set and I am not sure why we seem to have fell short of these. I know our staff works hard to...More

Hotel's Favourite
Reviewed 4 weeks ago

Very nIce hotel. Close to airport. Lots of eating place within walking distance. Room were very nice and clean. Lobby area is large with lots of seating. Great breakfast! You can either do the buffet set up or order of a menu. Service and staff...More

1  Thank 108harveym
Response from HGI01, General Manager at Hilton Garden Inn Portland AirportResponded 4 weeks ago

Thank you so much for the kind review. We appreciate you taking the time to submit it and for choosing to stay with us. See you next time! Liz

Reviewed 2 weeks ago via mobile

Had a lovely, spotlessly clean room on the top floor on back of hotel. Very quiet and comfy. Nice amenities - Keurig coffee in room. Had dinner at hotel as we were too tired to go anywhere else. Nice wait staff. The smothered chicken dish...More

Thank tatts15
Response from HGI01, General Manager at Hilton Garden Inn Portland AirportResponded 2 weeks ago

Thank you for the nice review. I do apologize about the lack of service for breakfast. I will pass them along to the appropriate staff. Thank you for staying with us! Liz

Reviewed 3 weeks ago

Ok, first off this is not a nice hotel so if you are looking for a nice place to stay while visiting Portland you should cross this place off your list right away. There are a million other options far better than this one. Some...More

Thank 338adrian
Response from HGI01, General Manager at Hilton Garden Inn Portland AirportResponded 3 weeks ago

I am sincerely sorry that you had such a horrible experience with our hotel. We all work very hard to uphold the standards that are set by Hilton. You certainly have made it sound like we are a horrible hotel so I completely understand why...More

Reviewed 4 weeks ago

This hotel is within a few minutes of the airport. The room was clean and staff friendly. The internet service seemed slow compared to other Hilton hotels. We were only in the hotel for a short time and did not experience any of the amenities.

Review collected in partnership with Hilton Garden Inn
1  Thank kpitch32
Response from HGI01, General Manager at Hilton Garden Inn Portland AirportResponded 3 weeks ago

Thank you for the review and I hope that you had a great vacation here in Oregon! Liz

View more reviews
About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Wheelchair Access
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Heated pool
Indoor pool
Bar/Lounge
Hot Tub
Details
Price range
US$ 148 - US$ 259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Family Hotel in Portland
#43 Romantic Hotel in Portland
#49 Business Hotel in Portland
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$ 148 - US$ 259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Family Hotel in Portland
#43 Romantic Hotel in Portland
#49 Business Hotel in Portland
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (71)
Room & Suite (52)
Dining (13)
Pool & Beach (5)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
Questions & Answers
Ask a question
kmwc
21 April 2017|
AnswerShow all 5 answers
Response from HGI01 | Property representative |
Yes, we do. The price varies depending on the date and they are limited due to parking space. It includes seven days of parking and extra days are charged at five dollars a day. The package is called Park n' Flight.
1
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Room Tips
"Look for another hotel"
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"Don't bother wasting your $ or Hilton points at this hotel"
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"Chat up the front desk staff for restaurant options. Away from street/back side might be quieter."
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"A/C units are loud, traffic at front of property is loud."
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