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I had 2 stays here and they were both just okay. My biggest issue with the property is its location -- there is absolutely nothing within a few blocks walk. It is surrounded by highways, and the river, so I felt quite isolated, despite the...More
Last minute find on a last minute family trip. It is convenient and nice. Nice to have a kitchen and room was cozy. Only thing is the sofa bed is sunk in and not comfy but it was for kids so that didn’t bother them...More
Response from KimOrtiz22, General Manager at Residence Inn Portland Downtown/RiverplaceResponded 4 days ago
Thank you for your feedback cassiej97! We will certainly address the issue about the sofa bed and I wanted to thank you for your feedback! We hope we are your "last minute" trip choice again in the future! I am so happy to share your...More
I stayed at this property for 2 nights and it exceeded my expectations. From the time that we arrived until the moment we left the staff strives for an excellent customer service. The suite on the 4th floor was spacious and well designed, it is...More
Thank Miguel V
Response from KimOrtiz22, General Manager at Residence Inn Portland Downtown/RiverplaceResponded 2 weeks ago
Thank you for the review Miguel V - your honest feedback and details about your experience are perfect to share with our team. We appreciate you very much and hope we get to see you again soon!
Kim Ortiz, GM and Team!
We stayed here for two months while our home was repaired. Under stress from damage to our home, the staff and amenities at Residence Inn made the experience not only bearable, but in many ways enjoyable. We took advantage of the pool and weight room....More
Response from KimOrtiz22, General Manager at Residence Inn Portland Downtown/RiverplaceResponded 15 December 2017
Many thanks to YOU bentariproject for choosing our hotel as a temporary "home"! We are honored to earn your business and want to thank you for the review!
Kim Ortiz and Team
On this trip, I compared to my stay next door at the Hyatt House as I stayed at both of this trip. This one had a bigger room with a kitchen which i did not have at the Hyatt. Both breakfasts are good. Hyatt House...More
Response from KimOrtiz22 | Property representative |
Hi Tim W! Residence Inn - RiverPlace is located on the southwater front blocks and neighborhood. The 4th of July fireworks on the Willamette River are fabulous and our hotel is located on the RiverPlace esplanade that leads... More
Hi Tim W! Residence Inn - RiverPlace is located on the southwater front blocks and neighborhood. The 4th of July fireworks on the Willamette River are fabulous and our hotel is located on the RiverPlace esplanade that leads to the Tom McCall WaterFront Park for great viewing for your family! Call us at the hotel at 503-552-9500 if we can answer more specific questions about your request.
Kim Ortiz - General Manager