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Residence Inn Portland Airport at Cascade Station

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#41 of 138 Hotels in Portland
Certificate of Excellence
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Residence Inn Portland Airport at Cascade Station
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390 Reviews from our TripAdvisor Community

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Showing 383: English reviews
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Reviewed 1 week ago via mobile

Stayed several days and had an overall positive experience. The first day house keeping did not refresh bathroom/shower essentials but the rest of the week was fine. Hostess for happy hour is very outgoing but the products served are okay at best. Location is convenient to train.

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Helpful?
Thank Craig W
Joshua C, General Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Craig, Thank you for taking the time to write a review about your experience here at our hotel. I am glad to hear that the overall experience was positive. We also appreciate hearing about our opportunity areas. We look forward to seeing you on your next trip to Portland. Sincerely, Joshua Conrad General Manager

Seattle, Washington
Reviewed 2 weeks ago

Was in the area for business and needed a place to stay near the airport. This was avaiable, and it was a good choice. Near lots of suburban stuff - restaurants, retail and the light rail too (MAX) that will take you into downtown Portland. The room were nice - clean, well kept. I did not see really any signs...

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Helpful?
Thank Tim98166
Joshua C, General Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Tim, Thank you for posting a review regarding your experience at the Residence Inn Portland Airport at Cascade Station. This really is a great hotel with great amenities and a superb location. We look forward to seeing you on your next trip to Portland. Joshua Conrad General Manager

Salem, Oregon
Reviewed 3 weeks ago

What's not to like about this place? It's clean, updated, in a perfect location, and the staff is eager to please. My husband had to attend to business in town and he dropped me off in the lobby at 9 AM. We never imagined we could get into our room at that hour, but they made that happen for us!...

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Helpful?
Thank ArtistJames
Joshua C, General Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Dear Artist James, Thank you for your very kind review regarding our hotel and team. We work hard to ensure everyones stay is perfect. It is also great to here when a team member goes above and beyond for our guests. We look forward to seeing you on your next trip to Portland. Joshua Conrad General Manager Residence Inn Portland...

Bend, Oregon
Reviewed 3 weeks ago

Stayed one Saturday night for first time after remodel. Very nicely done. However, all of the drains had horrible smells and we were in room 415 on top floor. Also, at 4:44 AM we were awakened by a robot call greeting us to the hotel. When we went down for Sunday breakfast the staff kind of shrugged all of this...

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Helpful?
Thank john B
Management response:

Dear Mr. B, I am sorry to hear that your stay with us was less that completely satisfactory. The concerns you expressed in the review have been passed on to the appropriate departments and we are working on fixing them. It is our goal to provide excellent service, we hope that you will stay with us again when your travels...

Fredericksburg, Virginia
Reviewed 4 weeks ago via mobile

Free shuttle from the airport and Mt. Hood MAX stop right out the front door. Plenty our big box restaurants within walking distance, if in a pinch for quick eats. The MAX will have you downtown very quickly.

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Helpful?
Thank James B
Joshua C, General Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Dear James, Thank you for reviewing our hotel and sharing your experience. It really is a very convenient hotel with great shopping, dining and transportation options. You may want to try walking over to the Parkstone Wood Fire Grill and Taps on your next visit. They are more regional (not big box) and feature locally sourced ingredients. We look forward...

Alexandria, Virginia
Reviewed 4 weeks ago via mobile

This is a really nice Residence Inn. I was told they were renovated and it feels like it. The place feels and looks spotless. The room was very spacious and comfortable. Nice size kitchenette. Little thinks like the swivel stand for the TV make a nice difference. No need to worry about cords pulling out of the tv like in...

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Helpful?
Thank rs1230226
Joshua C, General Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Dear RS, Thank you for taking the time to review our hotel and share your experience with the world. We also agree that our hotel is pretty awesome and as is our team. We look forward to seeing you on your next trip to Portland. Sincerely, Joshua Conrad General Manager Residence Inn Portland Airport at Cascade Station

Kennewick, Washington, United States
Reviewed 4 weeks ago

We stayed in October, the room was large and comfortable, extremely clean. It made it very easy to relax and enjoy our evening. We enjoyed our dinner in our room. A great night. The staff was extremely friendly and helpful. The breakfast was good. Closest hotel to the airport with the MAX train station in the parking lot. Will be...

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Helpful?
Thank Mike_M54
Joshua C, General Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Dear Mike, We want to thank you for taking a moment to write about the Residence Inn Portland Airport at Cascade Station and your experience during you recent stay. I am glad to hear that enjoyed our amazing team and the comfortable rooms. We look forward to your next trip to Portland. Sincerely, Joshua Conrad General Manager

Orange County, California
Reviewed 12 January 2017

I stay at a lot of Marriott brand properties but never gave Residence Inn a chance since every room is a suite and are mostly for extended stays, but I am so happy I stayed here instead of in downtown. I had a standard king room and it was the size of what you'd normally pay a premium for at...

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Helpful?
Thank Tim G
Joshua C, General Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Dear Tim G, We greatly appreciate your review about the Residence Inn Portland Airport at Cascade station. It is common for people to overlook our brand at first but once it has been experienced you know that it offers tremendous value. I am glad to hear that your first experience with Residence Inn was exceptional. Also, with the Max Light...

San Diego, California
Reviewed 8 January 2017

The hotel is fine and very acceptable when looking for a safe and comfortable sleep. The service was OK while dealing with a bad winter storm, which one should understand would cause some issues for the hotel staff. I did not care for the location. Not my style. It's by a strip mall; so it's semi-convenient for shopping products of...

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Helpful?
Thank ShotgunJohnny
Management response:

Dear ShotgunJohnny, I am sorry that your experience with our hotel was during a recent storm, and we did not exceed you expectations of a Marriott Property. Hopefully next time you are in the Portland Area we can arrange better weather and exceed your expectations. If you have any questions about the hotel or surrounding area that we may be...

Bethel, Alaska
Reviewed 24 December 2016

I usually stay at Marriotts and Residence Inns are usually my go-to properties. I was in town for a class and stayed at this one over the hotel where the class was happening. It wound up being a great choice. It is right next to the Target and Subway in the Cascade shopping area. The property meets that standard Marriott...

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Helpful?
Thank Bethelisspecial
Joshua C, General Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Dear Bethel, Thank you for choosing to stay with us at the Residence Inn Portland Airport at Cascade Station instead of following the crowd and staying at the classes Host Hotel. I enjoyed sharing your review with my team and we are overjoyed that we were able to put the cherry on top of your visit to Portland. We look...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Residence Inn Portland Airport is a newly renovated, all-suite hotel located less than one mile from Portland International Airport and only 9 miles from downtown Portland. The hotel is within walking distance to shopping and restaurants in the new Cascade Station Shopping Center. The Mt. Hood MAX Stop is located adjacent to the hotel for easy access to Downtown Portland. We offer beautiful, spacious suites and outstanding amenities, perfect for business or leisure travel! ... more   less 

Additional Information about Residence Inn Portland Airport at Cascade Station

Address: 9301 NE Cascades Pkwy, Portland, OR 97220
Region: United States > Oregon > Portland
Price Range: ₹ 9,828 - ₹ 15,911 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Portland Airport at Cascade Station 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Residence Inn Portland Airport At Cascade Station Hotel Portland
Hotel Style:
#23 Romantic Hotel in Portland
#28 Business Hotel in Portland
#38 Family Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Portland Airport at Cascade Station staff and other travellers.
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Questions? Get answers from Residence Inn Portland Airport at Cascade Station staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a room on the back side, facing the parking lot”
 of 5 bubbles Tim98166, 13 Feb 2017 | Read review
“one without smells”
 of 5 bubbles N8029ZYjohnb, 31 Jan 2017 | Read review
“Get a great local wine or craft beer at the Manager Reception in the evenings!”
 of 5 bubbles Bethelisspecial, 23 Dec 2016 | Read review
“Some noise from airplanes”
 of 5 bubbles robertoaH4529WW, 2 Nov 2016 | Read review
“Rm 228 was very quiet. Never hard an airplane or others in adjoining rooms”
 of 5 bubbles RickZ69, 21 Oct 2016 | Read review
5 of 5