It has been one of the worst experience in my life. People at the front desk are totally unfriendly. I do not recommend to stay there because it seems they don't know what the word hospitality means..
I booked the Hampton for one night's stay before embarking on a week-long road trip through Oregon. I noted in the reservation that this was a birthday trip so they upgraded my room and even offered me a complimentary beer upon check-in! The staff was very friendly and offered great restaurant recommendations nearby. The room was very clean with a comfy bed. The hotel also has a really nice terrace where you can BYOB, eat or just hang out and enjoy the weather. Luckily, there is also a small grocery store across the street that also has a coffee shop inside so we were able to pick up road trip snacks and drinks. The coffee was also a bit better than the coffee served during Hampton's free breakfast. After the road trip, we stayed at a more upscale hotel in Chinatown before making our way to Washington but I wish we would have picked the Hampton for that stay as well. Although Portland is struggling with a homeless problem right now, the Pearl District is a better area than Chinatown. Plus, the Hampton was cheaper and had so many dining options within walking distance. It also would have been nice to spend more time on the terrace.…
Disappointing room. I got the King suite. I was expecting two rooms and some separation between the rooms as that's what a suite means to me and to most people. But, if you read the website carefully, these are "One room studio suites", whatever the hell that means. Overall, for traveling with young kids, the hotel had no cribs available, all of us were in one room, without any separation even for naps and the bathrooms didn't even have locks! On the bright side, the swimming pool and the breakfast buffet were both nice
We only stayed for one night, but everything was impeccable - cleanliness, comfortable large room, attention to details. We had a great meal at the restaurant onsite. The folks with the valet team were awesome. Location is perfect, would definitely stay again.
The location of this hotel is great! Easy walk to so many great restaurants and bars. Great pool if you have kids. Nice, clean, modern, spacious rooms. The free breakfast has pretty much anything you want. I’ll be staying here again if we are ever in town.
I needed to extend my stay one night and apparently they couldn't do that without creating a whole new registration which created all kinds of confusion with emails, texts, check-in and check-out, etc. and also my room key stopped working. I was also asked if they could park my car but they didn't tell me it costs $50/night for this (when there is street parking right out front). They didn't tell me until two days later (my car was left in the garage), and then they called me early in the morning asking me to come downstairs with a credit card.
Great location in the Pearl District. Staff were pleasant and helpful. Breakfast was wonderful with lots of choices. The pool was very cloudy to the point I would not put my face in the water. Parking was exorbitant at $46 per night
This bartender is easily the best, RJ!!!. His humor and his sense of taste is beyond. I asked for his recommendations and he did a great job. Thank you! The best drink is his infused strawberry vodka and cucumber blend.
This was my first time staying in the Pearl District. This hotel is a great location for restaurants, shopping in the Pearl all very walkable and you can catch the trolley to other neighborhoods easily. This hotel is stylish with a great staff, pool, complimentary breakfast and incredible rooftop patio. I would defnitely recommend and stay here again.
I spend 100 nights per year in just Hilton brands alone. I'm middle aged and not high maintenance. Additionally due to my industry/company I've been required to travel during the entire COVID nightmare. I totally understand the challenges and changes the pandemic brought to hotels and have a great deal of respect for the hospitality industry as a whole. This is my 4th time being a guest at this property and honestly there are no major issues. In general property, guest rooms, staff and location are all great! This is more a full-service hotel and a considerable step above your typical Hampton Inn format/experience. A few minor irritates: No shampoo in my room or at front desk. Was told they ran out? No loaner guest umbrellas. Was told they ran out? Limited breakfast hours and no to-go bagged breakfasts on the weekends? Regards to homeless/transient problem that plagues Portland. It's considerably better/cleaner around the hotel and Pearl district than just a year ago. I have no issues walking around by myself or concern about parking my car on the surrounding streets (except some park blocks are still dicey).…