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Benson Hotel

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#18 of 137 Hotels in Portland
Certificate of Excellence
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1 room 2 adults 0 children
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1,899 Reviews from our TripAdvisor Community

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Showing 1,863: English reviews
Seattle, Washington
Reviewed 12 August 2015

First of all I should say I am partial to well-maintained old buildings with lots of character. I loved The Benson. With a book and a drink I could sit in the lobby for hours. Our room was also well appointed, with the very drastic exception of the curtains (what were they thinking? Yikes!). That aside, I enjoyed the room:...

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Helpful?
1Thank Laurel Z
Ron G, General Manager at Benson Hotel, responded to this review

Thank you for your compliments about our historical elegance and charm. We are pleased to know that you found our rooms well-appointed. There are renovations in the works and we appreciate your feedback in regards to our curtains. Thank you for taking the time to write a review of your recent stay. We look forward to seeing you back at...

Reno, Nevada
Reviewed 12 August 2015

As always, The Benson is the perfect spot in Portland. Great lobby and bar, very nice rooms. Excellent location in walking distance to numerous restaurants and shopping. Staff thoroughly knows the town and is always helpful with reservations and directions.

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Helpful?
1Thank fstanuf
Ron G, General Manager at Benson Hotel, responded to this review

We are glad to learn that our knowledgeable staff, central downtown location, and charming property earned us your 5-star review. Thank you for selecting The Benson.

Boston, United States
Reviewed 11 August 2015

I love(d) this hotel. Atmosphere, location, staff (usually). Charming. Have stayed there numerous times. But last visit I got the shaft..literally. Booked on Orbitz and was assigned room 910, an interior facing room, with a single wire meshed window facing...the air shaft...depressing. "Booked solid" couldnt change. If I had known in advance...and/or received a steep discount (rate was $350/night!!), it...

Review collected in partnership with Coast Hotels
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Helpful?
1Thank Paul S
Ron G, General Manager at Benson Hotel, responded to this review

We apologize that your recent stay at The Benson did not meet your expectations. We are also sorry that we were full and unable to find you more suitable accommodations. Thank you for taking the time to provide feedback from your most recent visit. We would like the opportunity to discuss your review in more detail offline.

Shakopee
Reviewed 11 August 2015

The hotel is very beautiful and the location in right in the heart of downtown. Its easy to get in and out of downtown from there and the light rail is very accessible. Breweries, shopping and eating is within walking distance as is Voodoo Donuts and other must see destinations!

Review collected in partnership with Coast Hotels
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Helpful?
1Thank Greta M
Ron G, General Manager at Benson Hotel, responded to this review

We are glad that our central location contributed to a fun weekend of sightseeing and that you found our property beautiful. Thank you for taking the time to share your 5-star review.

Tigard
Reviewed 11 August 2015

The location was great, the food amazing, and the staff were very courteous and friendly. The room felt somewhat small for the price, but it was still a very nice room. The quality service helped make up for it.

Review collected in partnership with Coast Hotels
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Helpful?
Thank BlueBox77
Ron G, General Manager at Benson Hotel, responded to this review

Thank you for taking the time to share your 5-star review. We are excited to see that our dining options and courteous staff contributed to an overall positive experience for you. We appreciate your feedback about the size of our rooms. We do have renovations on the way and hope to see you back at The Benson soon.

Portland
Reviewed 11 August 2015

I was nervous wanting to make my daughters and my time special for her. The staff went above and beyond. My daughter felt like a princess from arrival to departure. She picked the Benson after a lot of reviewing hotels downtown. We loved the atmosphere and old world elegance the Benson provided. We stayed in the beaitiful Broadway suite. The...

Review collected in partnership with Coast Hotels
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Helpful?
Thank K5594ESjenniferg
Ron G, General Manager at Benson Hotel, responded to this review

Thank you for selecting The Benson to celebrate your daughter’s sixteenth birthday. It is wonderful to learn that our staff provided additional amenities to make your stay more special. We hope to see you back again in the future. Thank you for sharing a review.

Sinking Spring, Pennsylvania
Reviewed 11 August 2015

We stayed at The Benson for 4 nights. It was a pleasure staying there. You are in the city, so you do hear traffic noise. But we were so tired from our daily adventures, the noise did not bother us. The bed is extremely comfortable and the room was very clean. We had the junior suite which was very roomy....

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Helpful?
Thank nanv_3
Ron G, General Manager at Benson Hotel, responded to this review

We are pleased to see that you found our beds comfortable and spacious during your recent stay at The Benson. Thank you for the 5 star review. We look forward to seeing you the next time.

Phoenix, Arizona, United States
Reviewed 9 August 2015

We arrived late in the evening and was given a Penthouse Suite. Everything about this hotel was top notch! The staff were very kind and knowledgeable of the area and hotel. Would definitely stay here again. Wonderful experience!

Review collected in partnership with Coast Hotels
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Helpful?
Thank Linda B
Ron G, General Manager at Benson Hotel, responded to this review

Thank you for the 5 star review. We are pleased to see that our knowledgeable team could share their expertise of the surrounding area and provide an upgrade during your recent stay at The Benson.

Battle Ground
Reviewed 9 August 2015

I booked the Penthouse suite for my anniversary at the Benson, and what I got was nothing more then a dressed up Motel 6. other then a better paint and color scheme, and the fact it had a small living room attached it was no different then a basic motel room. and the main reason I booked it was expecting...

Review collected in partnership with Coast Hotels
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Helpful?
Thank andrewdC9623YT
Ron G, General Manager at Benson Hotel, responded to this review

It is always disappointing to receive a review of this caliber. We certainly apologize that we missed the mark on a milestone occasion. We wish that we had been notified while you were still on property, as we would have happily made new arrangements. We would like the opportunity to discuss your review in more detail offline.

Reviewed 8 August 2015 via mobile

My wife and I stayed in The Benson for her work conference. It is a very nice hotel in a great location. From the doormen in derby hats, to the dark wood paneling of the large lobby, to the hallways reminiscent of The Shining, this is a grand old hotel. Nice old, not ratty old. Our room was on the...

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Helpful?
1Thank Chris E
Ron G, General Manager at Benson Hotel, responded to this review

Thank you for providing a detailed review of your recent stay at The Benson. We appreciate your compliments about our well-appointed guest rooms and historical charm. We will certainly take your feedback into consideration for future planning. We are glad that you enjoyed your overall stay.

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Classic Landmark Hotel located in heart of business & financial district. ... more   less 

Additional Information about Benson Hotel

Address: 309 Southwest Broadway, Portland, OR 97205-3794
Region: United States > Oregon > Portland > Downtown
Price Range: ₹ 11,436 - ₹ 23,077 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Benson Hotel 4*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Travelocity, Cheap Tickets, Priceline and Jetsetter so you can book your Benson Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#8 Business Hotel in Portland
#11 Luxury Hotel in Portland
#13 Romantic Hotel in Portland
#15 Family Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Benson Hotel staff and other travellers.
19 questions
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Bend, Oregon
over a year ago
Seattle, Washington
over a year ago
Seattle, Washington

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Questions? Get answers from Benson Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask how to use elevator key...a lot of people seem to have trouble with the concept.”
 of 5 bubbles 1hopethishelpsyou1, 16 Jan 2017 | Read review
“Room 1225 was on the 12th floor facing the Willamette River. Much of the view is blocked by other buildings, but since it faced east, we got some morning sun and could see some of the mountains when it wasn't cloudy.”
 of 5 bubbles IrisGarden57, 6 Jan 2017 | Read review
“Ask in advance about bathroom.(tub or no).”
 of 5 bubbles robertgD4013LZ, 1 Jan 2017 | Read review
“The Valet Parking guys were fantastic, but very busy. Call ahead for your car -- if you do, the system works great. If you do not call ahead, you may wait 10+ minutes, but the Valet guys tell you this as soon as you get there. Listen to them and just call ahead and you should have very little wait.”
 of 5 bubbles 161bradleye, 22 Dec 2016 | Read review
“The Benson is no longer the great hotel it use to be noted for ... The corporation who owns it now have stripped every bit of dignity and class from it and are systematically beeding it dry !!! A very sad day for Portland !!! ”
 of 5 bubbles 132dalet, 21 Dec 2016 | Read review
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