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Benson Hotel

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#20 of 137 Hotels in Portland
Certificate of Excellence
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1,860 Reviews from our TripAdvisor Community

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There are newer reviews for Benson Hotel
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Showing 1,824: English reviews
Portland
Reviewed 1 week ago

We were visiting Portland for a concert. The Benson is in a great location (convenient to the train station, shops, restaurants, etc). The have a beautiful lobby, which was decorated for the holidays, and excellent staff. Rooms are showing their age, but still clean and comfortable.

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Helpful?
Thank Michael G
Portland, Oregon
Reviewed 1 week ago

We recently stayed at The Benson Hotel over Thanksgiving and received wonderful service, a beautiful spacious room and excellent treatment. A thanks to the wonderful and professional staff. A couple of special requests were professionally taken care of by the Asst. General Manager. Hats off to Anne, She is great and the best.

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1Thank nfl2016
Ron G, General Manager at Benson Hotel, responded to this review

Thanks for your review. It’s so great to hear of your positive experiences with our staff. Customer satisfaction is our primary goal and that means creating an environment that is both accommodating and inclusive. Thanks again for choosing the Benson Hotel and we hope to see you next time you’re in Portland!

Boise
Reviewed 2 weeks ago

We have stayed at The Benson each for for about 13 years now, and we have always received excellent service. The staff, from the Front Desk to Housekeeping, is excellent and goes out of their way to make your visit memorable. We tried another hotel one year, but it just didn't compare to The Benson, so we returned - and...

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1Thank F8154UYnancyr
Ron G, General Manager at Benson Hotel, responded to this review

Thanks for your time in writing this review. We are so appreciative of your continued loyalty to The Benson Hotel and elated to hear of yet another successful stay. We pride ourselves on our staff's kind and courteous nature and we're happy that you experienced just that. Thanks again for choosing the Benson hotel and we hope to see you...

Seattle
Reviewed 2 weeks ago

Love returning to this classic hotel which provides everything I need in terms of comfort, cleanliness and friendly staff. Excellent value and avoided traffic and $40 valet parking cost as I took train from Seattle.

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1Thank Reinier V
Missouri
Reviewed 2 weeks ago

Close to theCrysatal Palace, Powell's, Dante's, VooDoo Donuts, the Star Theater, the Pearl District and the Portland Saturday Market. All of these locations are walkable from the hotel or a short Uber ride. Lots of cool restaurants and shops are located in the area, check out Mother's Bistro for brunch. This is a pet-friendly hotel, so I did have to...

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Thank tbwg
Ron G, General Manager at Benson Hotel, responded to this review

Thank you for choosing The Benson Hotel. As you mentioned, the Benson’s location is more than ideal as we have a number of tasty restaurants and shopping outlets right in our backyard. Thanks again for staying with us and we hope you’ll join us next time you’re in Portland.

Portland, Oregon
Reviewed 2 weeks ago

The Benson is in the perfect location to enjoy all that Portland has to offer. It is easy to walk around the city from its central location and you can jump on a street car or Max really easily to reach the outer neighborhoods. I love how gracious and welcoming the hotel is. The staff are always friendly and the...

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Thank cshowalter
Ron G, General Manager at Benson Hotel, responded to this review

Thanks for taking time to write your review. We are happy to hear of your delightful encounters with our hotel staff. Creating a welcoming and encouraging environment is what we strive to do and we are happy to hear that your experience followed suit. Thank you again for choosing The Benson Hotel, have a wonderful holiday.

Kelso, United Kingdom
Reviewed 2 weeks ago

A great first time stay. Nicely located amongst some great food and drinks. The staff was extremely helpful. Our room had a great view and was very comfortable. We booked a queen but were placed in a king. The process for valet was easy and convenient. We will stay here again.

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Thank martinezj300
Skaneateles, New York
Reviewed 2 weeks ago

On a previous trip to Portland, we walked into the hotel. We decided to stay here on our next trip. We reserved a regular room but were upgraded to a suite. (A nice surprise!) Beautiful room. Very friendly staff. Internet connection (free) is slow so you might consider an upgrade (additional charge) but otherwise this is a wonderful hotel with...

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Thank SkanLaker
Ron G, General Manager at Benson Hotel, responded to this review

We appreciate your time in writing this review. We are happy to hear that you enjoyed the guestroom upgrade among the hotel amenities. You might like to know that in Spring 2017 The Benson Hotel will undergo renovations that will give guestrooms and common areas a more fresh and modern feel. Thank you again for choosing the Benson hotel and...

Reviewed 2 weeks ago via mobile

Location is great and right at the city center. Hotel run business since 1913 and the are some "story" of it. However, the service and hotel staffs are nice and willing to help the hotel guests.

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Thank joshuah378
Beaverton
Reviewed 2 weeks ago

Stayed over the weekend for a work event/party. This is the 6th or 7th year in a row staying at the Benson. Everyone is always so gracious & friendly. Nice updated bathrooms! Told room remodeling will start soon. Can't wait to see them next year.

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Thank Raylene, Bryan S
Ron G, General Manager at Benson Hotel, responded to this review

Thanks for your review. We are very appreciative of your dedication to our hotel over the years. It’s a pleasure to hear that you once again enjoyed your stay with us. The remodel you mentioned will begin in Spring 2017 and feature a fresh and more modern feel throughout the hotel. Thank you again for choosing the Benson hotel and...

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Classic Landmark Hotel located in heart of business & financial district. ... more   less 

Additional Information about Benson Hotel

Address: 309 Southwest Broadway, Portland, OR 97205-3794
Region: United States > Oregon > Portland > Downtown
Price Range: ₹ 10,285 - ₹ 20,025 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Benson Hotel 4*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Priceline, Odigeo, HotelTravel.com, Cheap Tickets, Travelocity and Jetsetter so you can book your Benson Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#8 Business Hotel in Portland
#11 Luxury Hotel in Portland
#13 Romantic Hotel in Portland
#15 Family Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Benson Hotel staff and other travellers.
18 questions
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Bend, Oregon
over a year ago
Seattle, Washington
over a year ago

See all questions (18)

Questions? Get answers from Benson Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keep that keen service coming and I'll keep kickin down the tips!”
 of 5 bubbles Samdmand, 5 Dec 2016 | Read review
“Sink fauset needs to be longer to reach out into the bowel....too short”
 of 5 bubbles jasonbP7544GH, 1 Dec 2016 | Read review
“We had a wonderful corner spacious junior suite. It was well appointed, spotless and comfortable. Can't wait to return for another enjoyable and relaxing stay.”
 of 5 bubbles nfl2016, 25 Nov 2016 | Read review
“Rooms on Broadway can be loud, but this is a busy area so it may not matter where you are.”
 of 5 bubbles tbwg, 22 Nov 2016 | Read review
“Our eastward facing view was great! ”
 of 5 bubbles martinezj300, 21 Nov 2016 | Read review
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