The room was very clean and roomy enough. The location is very good if using the Airport. The area seems to be in a clean and safe location which is a big plus. The staff, (I was only able to find a staff member one time) which was at check in was very friendly. Could not find anyone since then. I figure they must have a staffing shortage. I WOULD stay here again.
My wife and I spent an overnight here, in anticipation of our flight out the next day. This hotel is clean, convenient, provides shuttle service to the airport, and really close to many dining options. Super comfortable bed, spacious room, all the little amenities you'd expect. I want to give a shout out to the young fella at the front desk, Jarrod. Jarrod was cheerful, personable, and very helpful. He arranged for their shuttle to pick me up at the rental car return place, provided me directions to the rental car return, and recommended a good and close restaurant for our dinner. Very good customer service, thank you Jarrod. Highly recommended.
My room was very clean, bed was comfortable, and AC was blasting cold air (98 degree weekend). I flew in late but I was able to get a wonderful front staff Amborsa to arrange for the BW shuttle to pick me up. The shuttle lady was very friendly and I felt safe. After being dropped off I was able to check in within 5 min. Amborsa was super sweet and super informative. I came back and stayed a second night before flying out. BW had an issue on line were the website said that the rooms were sold out. I was able to call and secure a room by the friendly staff Rita. I am glad I was able to get a room there. I will for sure stay here when I return to PDX
Clean, easy hotel if you're near the airport and on your way in or out. Free EV charger and they monitor it pretty well. Professional, friendly staff. Nothing special about the room or the area, but the traffic isn't bad and it's close to the airport.
Check in was quick and easy. Hotel was ok but surprised at the condition of the room. Really grossed out by the headboards on the beds that were torn with stained foam showing through. Both night stand bulbs were burnt out. Glad we were only here for one night. Breakfast was mediocre. Only good thing would have been waffles but there was no waffle mix.
I chose this hotel as we had a morning flight and wanted a hotel close to the airport. The facility was pleasant and during check-in, I was asked if I wanted to book a seat on their airport shuttle bus (which I did). The bus left at 6:30am (for an 8:30am flight), but breakfast wasn't scheduled to start until 6am. I was pleased that when we arrived at 5:50am everything was set up so that we had time to eat, then catch the shuttle. The room was clean and the hotel was quiet.
This was an excellent property. We were traveling with our two young grandsons. The rooms are lovely. Clean and modern. The staff is very polite and helpful. Ambrosia was a joy to work with upon arrival. They serve coffee all day. Also have a nice snack area. There are also places to eat within walking distance. Easy and close to the airport.
We were spending two separate nights in Portland - Post flight and pre flight home. We had made prior reservations for a King Room. Upon arriving we were pleasantly surprised to be upgraded to a huge suite! When we went into the room it was warm but the air conditioners were running - one in the living area and one in the bedroom. They were not cooling - we went to the front desk and Ambrosia, came up to the room and made an adjustment to both of the conditioners. We agreed to go to dinner close by at her recommendation and we would see how it was when we returned. Upon arrival back to our room, it was about the same - warm even though the air conditioners were running. We thought it was odd that both were malfunctioning but . . . they were. Ambrosia provided us with a different King Suite (a little smaller which was fine) Everything was wonderful! So refreshing to have a can do sort of Gal to take care of us. We returned two days later and again received a king suite! Great service - breakfast and wonderful property!…
Coming into Best Western I was greeted by Tracy and Myra, who was already smiling as I walked to the front desk to check in. I was already comfortable staying at this hotel, mind that I’m here for 3 months for medical travel work. I picked the best hotel that is convenient to stores and restaurants. The rooms were well cleaned and the beds were comfortable. To accommodate my stay, I had a refrigerator and microwave In the room, as wel as shampoo and conditioner provided in the shower. Because of all the positive things that happened from checking in to checking out, I can say this hotel is exceptionally comfortable to stay at and if anything don’t hesitate to book here! The staff is one of the greatest I’ve encountered after coming from 3 different hotels near Portland airport. Worth the stay!…
Great location when flying out of PDX! Nice and clean, very comfortable rooms. Plenty of room in the King Suite! It's great that the hotel provides a light breakfast for those that have to check out earlier than the normal breakfast times!