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Best Western Plus Portland Airport Hotel & Suites

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11938 NE Airport Way, Portland, OR 97220
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (36)
Room & Suite (52)
Dining (4)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#43 of 160 hotels in Portland
Location
Cleanliness
Service
Value
Travellers' Choice
At the Best Western Plus Portland Airport Hotel & Suites you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Portland Airport Hotel & Suites will stand out among other hotels in Portland,OR. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Portland Airport Hotel & Suites will provide you with the superior customer service that you are used to at any Best Western hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Free airport transportation
Business Centre with Internet Access
Meeting rooms
Salon
Electric vehicle charging station
Parking
Wifi
Breakfast available
Breakfast buffet
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Quiet
Languages Spoken
English, Spanish

Location

Full view
54Somewhat walkable
Grade: 54 out of 100
20Restaurantswithin 1 km
1Attractionwithin 1 km
377Reviews9Q+A43Room tips
Traveller rating
  • 174
  • 131
  • 48
  • 10
  • 14
Time of year
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Popular mentions
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Most Recent
Richard E wrote a review Aug 2022
Coos Bay, Oregon347 contributions77 helpful votes
The room was very clean and roomy enough. The location is very good if using the Airport. The area seems to be in a clean and safe location which is a big plus. The staff, (I was only able to find a staff member one time) which was at check in was very friendly. Could not find anyone since then. I figure they must have a staffing shortage. I WOULD stay here again.
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Todd I wrote a review Jun 2021
Durango, Colorado110 contributions37 helpful votes
Hotel's Favourite
My wife and I spent an overnight here, in anticipation of our flight out the next day. This hotel is clean, convenient, provides shuttle service to the airport, and really close to many dining options. Super comfortable bed, spacious room, all the little amenities you'd expect. I want to give a shout out to the young fella at the front desk, Jarrod. Jarrod was cheerful, personable, and very helpful. He arranged for their shuttle to pick me up at the rental car return place, provided me directions to the rental car return, and recommended a good and close restaurant for our dinner. Very good customer service, thank you Jarrod. Highly recommended.
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Date of stay: June 2021
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Yong P wrote a review Aug 2022
San Pablo, California1 contribution1 helpful vote
My room was very clean, bed was comfortable, and AC was blasting cold air (98 degree weekend). I flew in late but I was able to get a wonderful front staff Amborsa to arrange for the BW shuttle to pick me up. The shuttle lady was very friendly and I felt safe. After being dropped off I was able to check in within 5 min. Amborsa was super sweet and super informative. I came back and stayed a second night before flying out. BW had an issue on line were the website said that the rooms were sold out. I was able to call and secure a room by the friendly staff Rita. I am glad I was able to get a room there. I will for sure stay here when I return to PDX
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Review collected in partnership with Best Western
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Ryil A wrote a review Jul 2022
Albuquerque, New Mexico11 contributions2 helpful votes
Clean, easy hotel if you're near the airport and on your way in or out. Free EV charger and they monitor it pretty well. Professional, friendly staff. Nothing special about the room or the area, but the traffic isn't bad and it's close to the airport.
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Date of stay: July 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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snazzymama wrote a review Jul 2022
San Diego, California74 contributions62 helpful votes
Check in was quick and easy. Hotel was ok but surprised at the condition of the room. Really grossed out by the headboards on the beds that were torn with stained foam showing through. Both night stand bulbs were burnt out. Glad we were only here for one night. Breakfast was mediocre. Only good thing would have been waffles but there was no waffle mix.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Michael K wrote a review Jul 2022
1 contribution1 helpful vote
I chose this hotel as we had a morning flight and wanted a hotel close to the airport. The facility was pleasant and during check-in, I was asked if I wanted to book a seat on their airport shuttle bus (which I did). The bus left at 6:30am (for an 8:30am flight), but breakfast wasn't scheduled to start until 6am. I was pleased that when we arrived at 5:50am everything was set up so that we had time to eat, then catch the shuttle. The room was clean and the hotel was quiet.
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Date of stay: July 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Shelly P wrote a review Jun 2022
Salinas8 contributions1 helpful vote
This was an excellent property. We were traveling with our two young grandsons. The rooms are lovely. Clean and modern. The staff is very polite and helpful. Ambrosia was a joy to work with upon arrival. They serve coffee all day. Also have a nice snack area. There are also places to eat within walking distance. Easy and close to the airport.
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Review collected in partnership with Best Western
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Valerie O wrote a review Jun 2022
Duluth, Minnesota2 contributions2 helpful votes
We were spending two separate nights in Portland - Post flight and pre flight home. We had made prior reservations for a King Room. Upon arriving we were pleasantly surprised to be upgraded to a huge suite! When we went into the room it was warm but the air conditioners were running - one in the living area and one in the bedroom. They were not cooling - we went to the front desk and Ambrosia, came up to the room and made an adjustment to both of the conditioners. We agreed to go to dinner close by at her recommendation and we would see how it was when we returned. Upon arrival back to our room, it was about the same - warm even though the air conditioners were running. We thought it was odd that both were malfunctioning but . . . they were. Ambrosia provided us with a different King Suite (a little smaller which was fine) Everything was wonderful! So refreshing to have a can do sort of Gal to take care of us. We returned two days later and again received a king suite! Great service - breakfast and wonderful property!
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Date of stay: May 2022
Value
Service
Sleep Quality
Room Tip: We were on third floor and it was very quite
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from tracy drummond, General Manager at Best Western Plus Portland Airport Hotel & Suites
Responded 7 Jun 2022
Thank you for the positive feedback. We appreciate our guests and strive to go above and beyond for them. We look forward to seeing you next time.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MisskrissyQ wrote a review May 2022
1 contribution1 helpful vote
Coming into Best Western I was greeted by Tracy and Myra, who was already smiling as I walked to the front desk to check in. I was already comfortable staying at this hotel, mind that I’m here for 3 months for medical travel work. I picked the best hotel that is convenient to stores and restaurants. The rooms were well cleaned and the beds were comfortable. To accommodate my stay, I had a refrigerator and microwave In the room, as wel as shampoo and conditioner provided in the shower. Because of all the positive things that happened from checking in to checking out, I can say this hotel is exceptionally comfortable to stay at and if anything don’t hesitate to book here! The staff is one of the greatest I’ve encountered after coming from 3 different hotels near Portland airport. Worth the stay!
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Date of stay: May 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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GUY T wrote a review May 2022
Goldendale, Washington161 contributions62 helpful votes
Great location when flying out of PDX! Nice and clean, very comfortable rooms. Plenty of room in the King Suite! It's great that the hotel provides a light breakfast for those that have to check out earlier than the normal breakfast times!
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Review collected in partnership with Best Western
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICE RANGE
$147 - $171 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express portland (airport area) hotel portland, holiday inn portland, portland holiday inn
LOCATION
United StatesOregonPortland
NUMBER OF ROOMS
78
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Frequently Asked Questions about Best Western Plus Portland Airport Hotel & Suites
Which popular attractions are close to Best Western Plus Portland Airport Hotel & Suites?
Nearby attractions include The Grotto - National Sanctuary of Our Sorrowful Mother (1.1 km), Tac-Ops Indoor Airsoft (0.7 km), and The Story Garden (1.1 km).
What are some of the property amenities at Best Western Plus Portland Airport Hotel & Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Best Western Plus Portland Airport Hotel & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Portland Airport Hotel & Suites?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Plus Portland Airport Hotel & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Portland Airport Hotel & Suites?
Conveniently located restaurants include Bistro 23, Shari's Cafe and Pies, and Sidelines Restaurant & Sports.
Are there opportunities to exercise at Best Western Plus Portland Airport Hotel & Suites?
Yes, guests have access to a fitness centre during their stay.
Does Best Western Plus Portland Airport Hotel & Suites have an airport shuttle?
Yes, Best Western Plus Portland Airport Hotel & Suites offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Best Western Plus Portland Airport Hotel & Suites have airport transportation?
Yes, Best Western Plus Portland Airport Hotel & Suites offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Best Western Plus Portland Airport Hotel & Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Portland Airport Hotel & Suites offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.