My wife and I are traveling the country with 2 small dogs, as such we have to find pet friendly accommodations. The "pet friendly" room was disgusting, stained and ripped carpet that was poorly patched. The refrigerator leaked all over the floor and did not cool. The ice machine was broken, the front door to the hotel was supposed to me an automatic sliding door which you had to manually slide open and closed. The side doors of the hotel were not secure and the guest room doors did not automatically close. There was dried vomit in the parking lot and the most disgusting part there was what appeared to be dried semen on the guest room chair.
This is very well maintained hotel. The room was fairly spacious. It had a second sink outside the bathroom, one of our favorite features. It is a popular hotel and sometimes hard to get into The location is conveniently right of the freeway and just up the hill from downtown.
Negatives: lumpy bed, very noisy A/C unit + desk was right next to the A/C (couldn't handle it blowing on us), limited electrical outlets, desk clerk not especially friendly, still using single use shampoo and conditioner. Positives: 2 sinks with adequate counter space; breakfast lady was very friendly
Good location and nice hotel. Room was comfortable and pet friendly. Property was well maintained and has a nice view of the rolling hills. We would stay here again. East access to the downtown by car.
Surprisingly array of choices for breakfast. If you walk away hungry that is your fault. A little pricey, but I noticed other hotels during our travels the prices were up everywhere at most brands and locations. Nice pool, jets could be more powerful on hot tub. Polite check in . However due to having to change a reservation this created some hiccups and revealed a flaw in communications with this hotel that resulted in a late night phone call to my cell phone from an employee who didn’t realize we were checked in already and proceeded to argue with me and hang up on me. So as long as your plans don’t change there should be no complications or rude interactions
Clean rooms and a good breakfast are my biggest priorities for hotels. Everything was very clean, and staff was great. I really enjoyed all the good, healthy options for breakfast. Even my gluten-free mother ate some things. It was pricier than I'm used to, but so was everything else.
Best Western Pendleton, OR was a location that was easy to access from the freeway and close to downtown area. The room was comfortable and clean. Swimming pool available was clean and a nice spot to relax. Breakfast was more than we expected.
Clean, quiet and the king size bed was comfortable. We would definitely stay here again. One thing that I would have appreciated would be to have a night stand on both sides of the bed so I had something to set my glasses and phone on.
The room was very dirty We checked in and the room was very warm The fridge was warm The linens on the bed were not clean The room stunk The counters were not wiped down There was garbage under the beds. The food at breakfast was cold.
Overall we had a pretty good experience with the Best Western Pendleton. Our destination was actually La Grande, but all hotels were booked due to it being graduation weekend. The only complaint I had was that the ac would randomly kick off and then not come back on. Overall I'd definitely stay again, just hopefully I won't have to get up in the middle of the night to restart the ac unit.