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Best Western Inn & Suites

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1 room 2 adults 0 children
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Best Western Inn & Suites
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317 Reviews from our TripAdvisor Community

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Showing 313: English reviews
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Twin Falls, Idaho
Reviewed 2 days ago NEW

If you thought good customer service and sincere hospitality were forgotten relics of the past you need to stay at this property. You will be pleasantly surprised. From making reservations over the phone to check out we were treated like VIPs.

Review collected in partnership with Best Western
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Helpful?
Thank Allen P
Management response:

Allen, thank you so much for the amazing review. I am glad you were treated nothing less than a VIP as you are. We have been working extremely hard to implement changes to perfect guest satisfaction and it appears to be working good. Thank you again for your business and loyalty to the brand.

Central Point, Oregon
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

This hotel is two levels, has a great full breakfast and the employees are very kind. You need to know that there is no elevator, so if you need help or have a disability you should let them know in advance, they are very accomodating!

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Helpful?
Thank BelovedofHim
About Hotel's Favourite Review
Management response:

Thank you for the great review. I am glad you enjoyed our full breakfast with all the different varieties. We hope to see you back soon.

Ontario, United States
Reviewed 1 week ago

Excellent!!!!. we was on a road trip and was looking for hotels with Good breakfast.. This is a nice hotel that fits in our budget, also nice neat and clean ... Staff was very nice. There are shopping places nearby.. a gas station and Denny's available.

Review collected in partnership with Best Western
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Helpful?
Thank 44krishnakumark
Management response:

Krishna, thank you for the amazing review. I am glad you had a great stay with us and enjoyed the breakfast. Our staffs top priority is cleanliness and i am glad you experienced that during the visit. See you back again during your visit to Ontario. Thanks

Washington State
Reviewed 1 week ago

A whole bunch of well-known chains compete for clientele in this small town. The Best Western is always a good choice for us, from business class to high end, clean and friendly. We were happy to get as good of a rate as we did. They always have a really decent breakfast which sends us on our way, this the...

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Helpful?
Thank kayaklady2
Management response:

Thank you so much for the great review. I am glad you enjoy staying with Best Westerns across the country and know what to expect. We hope to see you back soon. Thank you

Reviewed 1 week ago

I had made a reservation at another hotel for 5 nights that I had confirmed a few days prior and then again the same day letting that hotel know when I would arrive. When I got to that hotel they had cancelled my room by mistake and had no rooms for me! I was very upset to say the least....

Review collected in partnership with Best Western
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Helpful?
Thank PaulaSuzanneL
Management response:

Paula - thank you for the amazing review. I am glad we were able to accommodate you at our property with no hiccups. It is our top priority ensure guests go through a seamless check in and get the rest they deserve. We hope to see you back soon.

Reviewed 2 weeks ago

The staff was very accommodating and nice. They were very considerate and made us feel comfortable.The room was very nice as well. It had enough space and I loved that there was a Jacuzzi. Everything about my stay was amazing. Definitely will stay at this Best Western again when visiting Ontario.

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Helpful?
Thank Maria B
Management response:

Maria, Thank you for the great review. I am glad you enjoyed your stay with and enjoyed our Jacuzzi suite which is a very nice room. We hope to have you back here soon again during your travels. Thanks

Spokane Valley, Washington
Reviewed 2 weeks ago

We found this property to be a great place to stay. Quiet setting even though it was convenient to the freeway. Very good breakfast. Hot food was hot and everything was fresh The staff was friendly and caring.

Review collected in partnership with Best Western
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Helpful?
Thank stefanf875
Management response:

Thank you so much for kind feedback. I am glad you enjoyed our full breakfast as we have have added many items to it. Hope to see you back soon.

Des Moines, Washington
Reviewed 2 weeks ago

Service far exceeded my expectations. The staff kept checking with me to make sure all was going well and to see if I needed anything. The staff was very friendly and helpful. I'll definitely stay at Best Western again.

Review collected in partnership with Best Western
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Helpful?
1Thank tompC6638PP
Management response:

Thank you so much for the great review. I am glad everything went great during your stay. Its reviews like this that keep us working hard and pushing ourselves to exceed customers expectations. Thank you again.

Reviewed 2 weeks ago

Conveniently located. My room was spacious, clean and welcoming. The bed was very comfortable and with 4 pillows I had more than enough! The staff was very welcoming and accommodating. I asked for an extension on check out time and was given it with no hassles or charges. As for breakfast there was a good variety of foods, from hot...

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Helpful?
Thank Tim B
Management response:

Tim thank you so much for your review. I am glad you had an amazing experience at our hotel. I agree with you the beds are very important when needing a good nights rest and i am glad we made that happen for you. I will also pass this on my staff and the breakfast staff to keep up the...

Reviewed 3 weeks ago

I usually stay at a Best Western property as I pretty much know what to expect and I like their breakfasts. Our room was nice and clean, as expected. My one disappointment was that the bathroom was VERY small and the shower, toilet and sink were all in one room, not like the rooms with the sink/makeup area separate. Two...

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Helpful?
Thank 277jacquelyns
Management response:

I am glad you had a good stay with us and enjoyed the Full breakfast. I will definitely talk to my maintenance staff and see what can be done to have the doors open maybe the other way to give it more space. Thank you for the great feedback.

61 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Best Western Inn & Suites

Address: 251 NE Goodfellow Street, Ontario, OR 97914-3038
Region: United States > Oregon > Ontario
Price Range: ₹ 6,483 - ₹ 9,140 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Inn & Suites 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Ontario Best Western
Best Western Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Inn & Suites staff and other travellers.
3 questions
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Orinda, CA
9 months ago
Seattle, Washington
2 months ago

See all questions (3)

Questions? Get answers from Best Western Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a quiet room, but didn't enjoy people smoking near the outside doors. What about the 25 ft. rule? Maybe not in this community.”
kayaklady2, 14 Apr 2017 | Read review
“Excellent location”
BelovedofHim, 13 Apr 2017 | Read review
“This is a 2 story property with no elevator.”
277jacquelyns, 4 Apr 2017 | Read review
“Back of the motel, and on the side away from where the semi truck park.”
AlaskansinOR, 5 Feb 2017 | Read review
“Nothing in particular. But note: If you book through Expedia or such travel sites, you may not get Best Reward points. I was told that.”
Kalkiavatar5, 17 Sep 2016 | Read review
5 of 5