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On check in the double bedroom wasn't available so we got into two kings near each other (no problem), but the place was good. The reason for the stars goes to Krysti and Gabby (who'd just started) though, because if you don't have great people...More
We stayed here for a week! It was amazing. Staff is wonderful and very helpful!! We explained our situation and they made my kids and myself feel at home and treated us with complete and utter respect. Krysti is the front desk manager and very...More
Had Churchill ever stayed here he probably would have described the Shilo as a modest inn with much to be modest about. Average rooms, one slow elevator and yet, incongruously, G-R-E-A-T coffee at the complimentary continental breakfast. Just off Interstate 5. The best one word...More
Not the greatest hotel I have ever had the pleasure of staying, but the staff is very friendly, helpful, and diligent about cleanliness. The hotel may be old, but comfortable, clean, and convenient. People can complain, but you get what you pay for and, Shilo...More
One star for professional etiquette by front desk clerk, Christy (spelling?). Background: I checked in last night with the same credit card I'd used for the reservation. Upon arrival I was informed that their computers/internet was down so they took a manual imprint and ran...More
Thank Ed W
Response from ShiloHotels, social media at Shilo Inn MedfordResponded 20 September 2017
Thank you for taking a moment to review your recent stay. Once again, I do apologize that there were issues with your stay and as we discussed when you checked out, I have spoken with the entire front desk about professionalism and proper customer service....More
Yes, there are coffee makers in the room I believe you get one regular and one decaf 'pod' and as I recall it was Seattle's Best, a nice coffee. I'm with your hubby...that's why I'll make room coffee...enough to get packed... More
Yes, there are coffee makers in the room I believe you get one regular and one decaf 'pod' and as I recall it was Seattle's Best, a nice coffee. I'm with your hubby...that's why I'll make room coffee...enough to get packed and out the door with then pull right out of the hotel parking lot and go immediately next door to the coffee drive through which will provide the jet fuel required (Black Rock).
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"Windows are double pane so even on the interstate 5 side noise levels are minimal."