DO NOT STAY HERE. Would like to select 0 or negative stars. Reception staff were beyond rude each time we went in. Our smoke detector was hanging from the ceiling. The floor next to one of the beds was wet, and it was no where near the air conditioner so that’s not the reason. We did not have food, but after being gone for about 3 hours we came back to a solid trail of ants in the room. Our room phone didn’t work. The whole place is disgusting. I can’t believe how unfriendly the staff was. When I was NOT asked how my stay was, I informed them of the ants, I got a “hurumph”. It’s clear customer service is not something they care about, nor is the cleanliness of their rooms. Extremely disappointing.
This place is amazing staff is awesome and friendly , they try over the top to make your stay enjoyable , every time I go there I have a great time , the food is great and they have allot of things to help with your stay , would recommend them wholeheartedly
My mother and I had just come from a beautifully run BW in Cascade Locks with a balcony on the river and that room was cheaper! I felt uncomfortable in the parking and the feeling never left! Why would you place a guest room across from an ice machine and staff work room? The machine made noise all night. The staff talked loudly to each other next to our door. The breakfast was unhealthy food except for oatmeal that required (missing from this scene) hot water. The staff were loud in the lobby and didn’t seem to know where refills were kept. The containers that held peanut butter and jelly packets had clearly not been cleaned recently, if ever. There wasn’t even anyone at the front desk when I checked out.
We spent 4 nights at the McMinnville Best Western and found the staff there were absolutely amazing. They were friendly, attentive, once we checked in they knew our names. They were conversational and asked if we had a good experience as we came in from different activities. We had rented bicycles and they were helpful in receiving and securing them before we arrived and as we left until the rental company came to deliver/pick them up. The rooms were cleaned daily and the cleaning staff was also very attentive to needs and If they saw us after our rooms were ok, asked if we were happy. The breakfast choices were sufficient. Over the the 4 days we had bacon/sausage and eggs along with fruit, yogurt, waffles or cereal, We truly enjoyed our time in McMinnville. Thank you Best Western Staff…
I recently stayed at the Best Western Inn in Mcminnville, Oregon for two nights. I received excellent service at the front desk and my stay was very restful. My overall experience was great. I definitely recommend staying there.
Here are the pros: The staff is very friendly and check-in was very smooth. We were blessed to get into a newly renovated room. It was very nice, very clean. Housekeeping took very good care of us. Now the cons: The breakfast was terrible. The biscuits were like rubber, so they were probably microwaved. The bacon was as thin as newspaper. The eggs were awful! The sausage was a real light color and had no taste. They definitely need to work on breakfast.
Great location to town center with a nice walk to dining and everything nearby. Take outs close-by if you don't wish to venture too far. Breakfast and amenities were a plus as we didn't know they were available. Andrea and staff were polite and very helpful.
This lived up to the Best Western tradition of a clean, comfortable room, good service, and a good breakfast in the morning. The location in McMinnville was great, fitting perfectly into our itinerary. It's close to the Evergreen Aviation Museum, which is a great place to visit. Also, lots of good restaurants for dinner are nearby. We'd definitely stay here again.
Loud noise from road and gas station next door, using ear plugs didn't help. Homeless people hanging out in the lobby and loud parties at night. We were there to see our 1 year old grandson and hang out. Didn't feel safe. Makes me very sad and disappointed, use to be a wonderful hotel.
Every thing was perfect, but they could use some new pillows! Very friendly staff, nice, clean room, comfy beds. What I expect from a Best Western Plus. We used the pool and breakfast. Parking was adequate.