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Hilton Garden Inn Portland/Lake Oswego

772 reviews
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Traveller (35)
Room & Suite (27)
Pool & Beach (6)
Overview
  • Excellent50%
  • Very good33%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“hilton garden”(17 reviews)
“easy access”(33 reviews)
“front desk staff”(33 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Portland/Lake Oswego
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (772)Write a Review
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There are newer reviews for Hilton Garden Inn Portland/Lake Oswego
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Show reviews that mention
All reviewshilton gardeneasy accessfront desk staffcookiesnice hoteloswego grillgreat stayrestaurants within walking distancerooms are cleanconvenient locationbreakfast staffdefinitely stay here againfitness centerfree parkingbusiness tripshort driveindoor pool
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201 - 205 of 763 reviews
Reviewed 13 August 2016 via mobile

We've stayed at this hotel many times, primarily because of proximity to home of relatives. Rooms are not special but are fine--clean and spacious enough. In room coffee makers, flavored waters in the lobby at all times. In the past I have rated service as...More

Thank pomegranate
Response from Paul F, General Manager at Hilton Garden Inn Portland/Lake OswegoResponded 31 August 2016

Dear Valued Hilton Garden Inn Guest - Thank you for taking the time to give me your feedback. I am so very excited that we were able to locate your Kindle that was left behind. We have a staff that strives to exceed expectations and...More

Reviewed 12 August 2016

In chain hotels you don't expect much of a personal feel. The people here are friendly and warm. I stay here regularly and keep coming back to the people I've got to know there. Always ready to help and happy to get you the breakfast...More

Review collected in partnership with Hilton Garden Inn
Thank malc0lmga
Response from Paul F, General Manager at Hilton Garden Inn Portland/Lake OswegoResponded 30 August 2016

Dear Valued Hilton Garden Inn Guest - My sincere apologies for the delay in getting back in touch with you. I appreciate you taking the time to give me your feedback involving your stay with us. I very much like your comments surrounding our staff...More

Reviewed 6 August 2016 via mobile

The entrance is very charming and open and spacious. This makes for a very nice seating during breakfast and in the evening hours. A very friendly staff who are eager to help. They also have a complementary access to the local snap fitness club which...More

Thank TJP7301
Response from Paul F, General Manager at Hilton Garden Inn Portland/Lake OswegoResponded 30 August 2016

Dear Hilton Garden Inn Guest - My apologies for the delay response. Thank you for your very nice comments involving our hotel and your recent stay with us at the Hilton Garden Inn - Lake Oswego. It is the only true way that we can...More

Reviewed 30 July 2016

A beautiful facility but a little hard to find as we were not on I-5". Good service, but expect to pay $10.00 for breakfast which at the price of the room should be complementary. The walls are thin and we could hear the man next...More

Review collected in partnership with Hilton Garden Inn
Thank charlesfZ5550EZ
Response from Paul F, General Manager at Hilton Garden Inn Portland/Lake OswegoResponded 30 August 2016

Dear Valued Hilton Garden Inn Guest - My apologies for the delayed response. Thank you for your nice comments involving our hotel. I understand the challenges with finding our location. I will review our Brand.com map and other information that can assist locating our hotel...More

Reviewed 28 July 2016

The daily rate commanded by this franchise does not measure with the quality it delivers. I will chose other Hilton franchise even if it takes me a few miles farther to avoid it. The front desk staff are not traveler friendly.More

Review collected in partnership with Hilton Garden Inn
Thank Marsha D
Response from Paul F, General Manager at Hilton Garden Inn Portland/Lake OswegoResponded 30 August 2016

Dear Hilton Garden Inn Guest - My sincere apologies for the delay in responding to your comments. As the General Manager, I take responsibility for your experience and in reading your comments, we fell extremely short in this process. I am happy to announce that...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 131 - US$ 271 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 131 - US$ 271 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (35)
Room & Suite (27)
Pool & Beach (6)
Dining (3)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Soph851
29 December 2017|
AnswerShow all 7 answers
Response from ZeekIndianapolis | Reviewed this property |
If you arrive off rush hour 30 minutes. If you arrive at rush hour which could mean 90 minutes plus... accidents, bad weather...
1
Vote
missnyc1985
22 June 2017|
AnswerShow all 5 answers
Response from Paul F | Property representative |
My sincere apologies for the delay - this can vary from hotel to hotel, however we typically hold $20 per day on your card. If you have any concerns, please discuss this at the front desk when checking in. Regards - Paul E... More
0
Votes
pendletoncowgirl1
26 May 2017|
AnswerShow all 2 answers
Response from Paul F | Property representative |
Dear Valued Guest - Thank you for your inquiry. Traditionally breakfast is not included within the room rate. There are numerous breakfast inclusive packages that are also available on our hotel website. Please also note... More
0
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Room Tips
"We were on top floor, was nice. If you have kids choose proximity to pool/spa area."
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"away from the interstate"
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"If you like to use the stairs instead of elevators, ask for a room on the ends of the halls because the..."
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"top floor is the best option to avoid noise"
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