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Hilton Garden Inn Portland/Lake Oswego

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Hilton Garden Inn Portland\/Lake Oswego
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672 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Portland/Lake Oswego
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Showing 665: English reviews
Phoenix, AZ
Reviewed 3 June 2016

I only stayed in this hotel one night but that one night was not good. It was raining when I arrived, so I parked in the underground parking. The elevator has to be the slowest in town, it took forever to get to the parking garage. Then only one elevator (out of 2) went to the garage, so if you...

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Helpful?
Thank TRavlerbarry
Paul F, General Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review

Dear Valued Hilton Garden Inn Guest, Our goal is to address issues quickly and appropriately for our hotel guests. I have empowered our hotel staff to take care of guest requests and handle any issues that come up with our hotel staff. I am truly sorry that our staff did not address any noise complaints timely to avoid you being...

Washington
Reviewed 3 June 2016 via mobile

Decided to attend our granddaughters graduation and elected to stay at this HGI location. Great staff, clean and better in-room coffee than the Hilton's have. Yes the ac units are noisy but that's not a large problem. Even had all the grandkids over for breakfast yesterday. Very acceptable.

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Helpful?
Thank Jack C
Paul F, General Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review

Dear Valued Hilton Garden Inn Guest - Thank you so very much for giving us your feedback involving your recent stay with us at the Hilton Garden Inn - Lake Oswego. It is the only true way that we can continue to improve our hotel level of service is input from our hotel guests. Congratulations on your granddaughter's graduation! That...

San Ramon
Reviewed 30 May 2016

Clean and staff very accommodating. Very very close to freeway and across from restaurants and Starbucks/deli eatery. First night could hear neighbors talking early AM. All other nights good. Breakfast average but service people very nice!

Review collected in partnership with Hilton Garden Inn
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Thank G131WBthomass
Paul F, General Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review

Dear Valued Hilton Garden Inn Guest - Thank you for taking the time to send us your thoughts and comments surrounding your recent stay with us at the Hilton Garden Inn - Lake Oswego, OR. Your comments and feedback allow for us to continuously review our hotel processes and operations, so that we can make the very best possible experience...

Reviewed 26 May 2016

Nicole and Ashly took extra care to make sure I got the best massage and also saved on my shopping. Thank you so much. I would love to be there again. Please keep a shoe horn and a weighing scale next time so I can also check my luggage prior to reaching the airport.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Hemant Kumar S
Paul F, General Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review

Dear Valued Hilton Garden Inn Guest - Thank you for your comments and notes involving your recent stay with us at the Hilton Garden Inn - Lake Oswego, Oregon. It is the only true was that we can continue to improve and make a difference for our hotel guests and their experience with us. I also wanted to "Thank you"...

bonn, Germany
Reviewed 25 May 2016

Windows do not open, loud AC and bad smell in the room. Questionable cleanness of the room. Black Long hair in the bathroom. Checked out after one night and went to the Fairfield which is next to the Garden Inn. This is much better compared to the Hilton.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Joerg H
Paul F, General Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review

Dear Valued Hilton Garden Inn Guest - Thank you for your comments and input surrounding your recent stay with us at the Hilton Garden Inn - Lake Oswego. I am truly sorry for the experience that you had with us recently. I take full ownership of your experience and I will reach out to you to discuss your experience and...

Macon, Georgia
Reviewed 24 May 2016

This hotel was well situated for my needs on this trip. The hotel was in good shape. The staff was always helpful. The resturant staff was highly competent and very pleasant. Over all this was a very good hotel and staff that met my needs.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 550donaldw
Paul F, General Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review

Dear Valued Hilton Garden Inn Guest - Thank you for your thoughts involving your recent stay with at the Hilton Garden Inn - Lake Oswego, OR. I know that your time is valuable, so for you to take the time to give us input and feedback, it is greatly appreciated. Your comments surrounding our hotel staff, hotel services, and amenities...

Tulsa
Reviewed 21 May 2016

Staying at the hotel was great. The service was great and the staff are always friendly. The room was dated but it was clean. It was noisy during one of the nights and the staff tried to handle the situation to their best of the ability. Finally, I like the location of this hotel as it is near to Portland.

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Thank guyscholar
Las Vegas, NV
Reviewed 19 May 2016

No complaints. Would stay here again and have already recommended it to family members who live in the area so they can commend to their friends and family who visit. Location is very convenient and close to freeway.

Review collected in partnership with Hilton Garden Inn
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Thank kxv137
Paul F, General Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review

Dear Valued Hilton Garden Inn Guest - Thank you for your comments involving our hotel - the Hilton Garden Inn located in Lake Oswego, OR. We have found that word of mouth involving our hotel is some of the best possible exposure that our business can have, so I am truly happy that you had a pleasurable experience and felt...

Los Angeles, California
Reviewed 19 May 2016

I checked in on line so when I got to the hotel my room was ready and I just picked up the key. Clean room, comfy bed. TV lacked a bit. No in room movies! What hotel doesn't have pay per view movies??? The gym was SMALL!! 4 machines and no weights at all. Very disappointing. Good stay. Would I...

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Helpful?
Thank Ineedavacation1
Paul F, General Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review

Dear Valued Hilton Garden Inn Guest - Thank you for your comments surrounding your recent stay with us at the Hilton Garden Inn - Lake Oswego. I am excited that you utilize the online check in process and found it to be an easy and workable system. Please continue to give us your input on what other types of services...

Roseburfg, United States
Reviewed 18 May 2016

Beautiful location, superb dining nearby, short drive to downtown Portland. Beautiful tall trees around and clean, comfortable rooms. Would stay here again and again if I need to do business in Portland.

Review collected in partnership with Hilton Garden Inn
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Thank Terry C
Paul F, General Manager at Hilton Garden Inn Portland/Lake Oswego, responded to this review

Dear Valued Hilton Garden Inn Guest - Thank you for your nice thoughts and comments involving your recent stay with us at the Hilton Garden Inn - Lake Oswego. It is truly the only way that we can improve our guest experience is by you taking the time to give us your input on your stay. I have always felt...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Multilingual Staff
Official Description (provided by the hotel)
A relaxing Lake Oswego hotel, the Hilton Garden Inn Portland/Lake Oswego hotel is conveniently located near Tigard & Wilsonville, OR within close proximity to the beautiful Oregon Wine Country and only minutes from downtown Portland. We are also located near Bridgeport Village Shopping Mall, Washington Square Shopping Mall, Oregon Zoo, Rose Garden Arena, and Lewis and Clark College. Plus, the Hilton Garden Inn hotel in Lake Oswego offers 179 spacious guestrooms full of thoughtful amenities complemented by friendly service and a relaxed atmosphere. At the Hilton Garden Inn, you'll find everything you need, right where you need it during your stay in Oregon. ... more   less 

Additional Information about Hilton Garden Inn Portland/Lake Oswego

Address: 14850 Kruse Oaks Blvd, Lake Oswego, OR 97035-8603
Region: United States > Oregon > Clackamas County > Lake Oswego
Price Range: ₹ 7,579 - ₹ 17,295 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Portland/Lake Oswego 3*
Number of rooms: 179
Reservation Options:
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Also Known As:
Hilton Garden Inn Portland/Lake Oswego Hotel Lake Oswego
Hilton Garden Inn Lake Oswego
Hilton Lake Oswego
Lake Oswego Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Portland/Lake Oswego staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Portland/Lake Oswego staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This is off the freeway so any room is quiet.”
4cents-worth, 8 Apr 2017 | Read review
“lower floors opposite the lobby side are quieter”
GardenVisitor_11, 6 Feb 2017 | Read review
“The odd number rooms are on the front side of the building, but there is not much of a view from either side of this hotel.”
Hy_Chapparrel, 14 Dec 2016 | Read review
“I like the top floor away from the elevator.”
lorettad708, 5 Dec 2016 | Read review
“call ahead - they have construction going on”
DonovanLO, 31 Oct 2016 | Read review
5 of 5