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Phoenix Inn Suites

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171 Reviews from our TripAdvisor Community

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There are newer reviews for Phoenix Inn Suites
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Showing 169: English reviews
Coos Bay, Oregon
Reviewed 28 October 2013

I checked out of the Phoenix Inn this morning after my worst night ever in a hotel. My friend & I met there to stay two nights to celebrate her birthday. At 1:40 in the morning we were woken up by the room phone ringing. It was a man who said he was standing outside our room and was calling...

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Helpful?
3Thank Anonymous971429
MLechner, General Manager at Phoenix Inn Suites, responded to this review

Thank you for bringing to my attention, a very serious safety concern that happened at my hotel. I am mortified that you had to go through that, and like we talked on the phone, I am so very sorry for your restless night. I want you to know, that actions are being taken in regards to that employee, as well...

Olympia, Washington
Reviewed 21 October 2013

We booked the room the day before our stay. I called and inquired about a portable crib/playpen. I was told that it will be available for free, crib sheet included, and that there is no need to reserve one. When we arrived, we were told that the only two playpens were taken and all they can do is to switch...

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Helpful?
1Thank Raining O
MLechner, General Manager at Phoenix Inn Suites, responded to this review

Thank you for your feedback. I want to apologize for our lack of communication regarding the cribs, as they are based on availability and should have told you that at reservation time. We will be covering this with our new folks, as well as purchasing more cribs along with the renovation. We do hope you will try us again on...

Mukono, Uganda
Reviewed 18 October 2013

Evening crew helped me wtih a printing job, thanks! Suite rooms comfy, very good office chair at spacious desk. Good linens. I love that you can find any food you want across the street. Definitely would go again. Sofa was a little dated, as was coffee table... just needs some upgrading, but not bad.

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Helpful?
Thank Doug F
MLechner, General Manager at Phoenix Inn Suites, responded to this review

Thank you for taking the time to leave a review of your stay! We look forward to our future updates, and hope you do to. Hope to see you back on your next visit to Lake Oswego.

Eugene, Oregon
Reviewed 21 September 2013 via mobile

I stayed here for two nights on a recent business trip. The price was reasonable. It was located just off interstate 5 and was easy to find. The rooms were average, with a sitting area and love seat. They offer a nice continental breakfast as well. I did have two complaints. Freeway noise is hard to avoid due to location....

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Helpful?
Thank rybgood
MLechner, General Manager at Phoenix Inn Suites, responded to this review

Thank you for taking the time to leave a review of the hotel. We appreciate any and all feedback. We are currently upgrading our internet, and look forward to some faster wifi...we do hope you'll try us again on your next visit to the area!

Duxbury, Massachusetts
Reviewed 13 September 2013

Every new hotel choice is a crap shoot, so I sure wish every new hotel I stayed in was like this one! Convenient and economical with a staff that shows how much they care, the Phoenix Inn was a great find. You won't confuse it with the Ritz but the leadership of this hotel could teach the industry a thing...

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Helpful?
Thank JamericanBill
MLechner, General Manager at Phoenix Inn Suites, responded to this review

Thank you so much for the 5 star review! I appreciate the great comments and can't wait to share them with my staff. We hope to see you again on your next visit to Lake Oswego!

Albany, Oregon, United States
Reviewed 29 August 2013

Recently stayed for one night in a spa room. The single staff member on when we checked in on Friday night was a young gentleman who was incredibly friendly and helpful. The lobby was well appointed though very small, especially since there was a large group staying there prior to a wedding and they were crowded into the lobby both...

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Helpful?
Thank Rhiannon A
MLechner, General Manager at Phoenix Inn Suites, responded to this review

Thank you so much for leaving a review of your stay! We so look forward to our upcoming renovations, and hope you will enjoy them as well. We hope to see you again on your next trip to Lake Oswego!

Saint Albert, Alberta, Canada
Reviewed 26 August 2013

There is no shortage of places to eat within easy walking distance. The breakfasts today differ from what they had available a decade ago, but as long as you don't crowd the 10:00 AM cutoff there is enough variety to satisfy most. The gym is small containing one treadmill, one elliptical and free weights up to 20 lbs. We never...

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Helpful?
Thank Garry F
MLechner, General Manager at Phoenix Inn Suites, responded to this review

Thank you for taking the time to leave a great review of your stay! We are also very excited about our upcoming renovation, but we will not be changing hands, only changing name. More information coming VERY soon! We look forward to having you with us again in the future...

Reviewed 25 August 2013

I have quite a few trips coming up to stay in Portland. This was a simple, great choice. There is a free shuttle within 10 miles, but I didn't need it. I was walking distance from restaurants and a strip mall small grocery store. I guess they were pretty booked up: they upgraded my room since I had a late...

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Helpful?
Thank SycamoreManor
MLechner, General Manager at Phoenix Inn Suites, responded to this review

Thank you for taking the time to leave a great review of your stay! We appreciate the feedback and we are so glad to hear you found everything so convenient. We look forward to having you with us on your next visit to Lake Oswego!

Kansas City
Reviewed 15 August 2013

My friend had out patient surgery in Portland and I asked for two adjoined rooms. Tyler at the front desk set me up with two king rooms, one of which was handicapped accessible with a door connecting the two rooms. I requested an early check-in and Tyler made sure I got in ASAP. I can't imagine experiencing better customer service...

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Helpful?
Thank Jason1024
MLechner, General Manager at Phoenix Inn Suites, responded to this review

Thank you so much for the five star review! We appreciate the feedback and love sharing your great comments about Tyler. We look forward to having you with us again on your next trip to Lake Oswego!

Topsfield, Massachusetts
Reviewed 14 August 2013

We reserved through Hotwire and got a great rate (about a hundred with tax per night). The room was large and comfortable and A/C quiet. There is an indoor pool and exercise room. Breakfast was unexpectedly good with hot eggs and breakfast meats. I wouldn't hesitate to go back again.

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Helpful?
1Thank Joe01983
MLechner, General Manager at Phoenix Inn Suites, responded to this review

Thank you so much for the five star review! We appreciate your feedback and we're very glad your experience was a good one. We look forward to having you with us on your next trip to Lake Oswego!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Phoenix Inn Suites

Address: 14905 Bangy Rd, Lake Oswego, OR 97035-3201
Region: United States > Oregon > Clackamas County > Lake Oswego
Price Range: ₹ 7,220 - ₹ 14,240 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Phoenix Inn Suites 2.5*
Number of rooms: 62
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Also Known As:
Phoenix Hotel Lake Oswego
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Questions & Answers

Questions? Get answers from Phoenix Inn Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room on the north side was quiet due to the third window pane of clear vinyl.”
  • King bed.
 of 5 bubbles 4cents-worth, 12 Feb 2017 | Read review
“There are no quiet rooms. The freeway, I-5, is right next to the hotel.”
 of 5 bubbles salgal2017, 5 Jan 2017 | Read review
“Our rooms were convenient and quiet each time.”
 of 5 bubbles A7496EMsandrah, 31 Dec 2016 | Read review
“Don't arrive late on a busy weekend and ask to be as far away from the breakfast room as possible.”
 of 5 bubbles DTBokor, 11 Oct 2016 | Read review
“pick a room away from highway”
 of 5 bubbles msuvet2006, 11 Jul 2016 | Read review
5 of 5