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Extended Stay America - Portland - Hillsboro

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Traveller (16)
Room & Suite (24)
Dining (4)
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Overview
  • Excellent24%
  • Very good27%
  • Average24%
  • Poor9%
  • Terrible16%
Travellers talk about
“instant oatmeal”(4 reviews)
“grab and go”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Room Service
Family Rooms
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Portland - Hillsboro
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Offers from Extended Stay America - Portland - Hillsboro
Special Offer: Save up to 10% TODAY!
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Reviews (162)
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All reviewssmelled stronglyinstant oatmealgrab and gowhole foods storehome baseroom was spacioushandicap accessible roomhotel chainfull kitchentwo monthsa great place to staystores and restaurantslots of parkinggreat propertywould stay here againeasy accesschecking in
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11 - 15 of 157 reviews
Reviewed 8 August 2017

Don't stay here service sucks!!! They left my CC on a room for 2 1/2 months without my approval. I called 4 times to stop it and they did nothing!!! Front desk and Management is awful!! Plus they don't care about your identification or financial...More

Review collected in partnership with Extended Stay
2  Thank G160PRbrianc
Response from 00esa, General Manager at Extended Stay America - Portland - HillsboroResponded 10 August 2017

Thank you for taking the time to share your feedback. We are pleased to know you liked your comfortable and were also impressed with our convenient location. That being said, I am sorry for your disappointment with our breakfast service and have shared it immediately...More

Reviewed 7 August 2017

THE HOTEL WAS HOME FROM HOME VERY COMFORTABLE and cool it was a great escape during the heat wave the hotel room was spacious and very nice I felt like I was in a apartment instead of a hotel it had all the luxuries of...More

Review collected in partnership with Extended Stay
Thank 959charityd
Response from 00esa, General Manager at Extended Stay America - Portland - HillsboroResponded 9 August 2017

Thank you for being our guest at Extended Stay America - Portland - Hillsboro and for writing such a wonderful review. We're pleased that you enjoyed your clean and comfortable suite and had a restful stay. We understand the importance of a great night's sleep...More

Reviewed 7 August 2017 via mobile

Stayed for one night in a one bedroom suite that sleeps six people. From check-in to check-out it was like being in an episode of Fawlty Towers. Understaffed, supplies were lacking, blood on sheets, no customer service, dirty, garbage out and smelly. One redeeming feature:...More

Thank Regisoof
Response from 00esa, General Manager at Extended Stay America - Portland - HillsboroResponded 8 August 2017

Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is not acceptable, and we will be reviewing our guidelines to provide a comfortable stay...More

Reviewed 3 August 2017

Booked an "executive one bedroom suite" that would sleep six. No bedroom, no executive amenities, no way to sleep six. Spent 3 hours on the phone with booking.com to no avail. Had to rent more lodging at a different hotel to accommodate our party. Whole...More

Review collected in partnership with Extended Stay
Thank christophermR49SL
Response from 00esa, General Manager at Extended Stay America - Portland - HillsboroResponded 5 August 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

Reviewed 30 July 2017

The location suited us perfectly, the room was comfortable and the outdoor pool was great. The things you should know are mostly minor, but might bother some folks: 1. The "one bedroom" mini-suites do not have a separate bedroom. They are really studio mini-suites. 2....More

1  Thank s36e175
Response from 00esa, General Manager at Extended Stay America - Portland - HillsboroResponded 1 August 2017

Thank you for sharing your experience at Extended Stay America - Portland - Hillsboro. It is a pleasure to read that you had a relaxing time at our outdoor pool and that our location was perfect for your needs. We hope our hotel would be...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Room Service
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Tennis Court
Outdoor pool
Details
Price range
US$ 99 - US$ 186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 99 - US$ 186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (16)
Room & Suite (24)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
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RagnarokFenrir
26 April 2016|
Answer
Response from M B Y | Reviewed this property |
No. Neither of us smoke so it was not an issue, but I believe there is a smoking area outside. A quick call to the front desk should get you the answer, though.
0
Votes
Anonymous0701
28 October 2015|
Answer
Response from Ken J | Property representative |
No, unfortunatly we do not offer that service.
0
Votes
Room Tips
"The "one bedroom" mini-suites do not have a separate bedroom. They are really studio mini-suites."
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"Do not book a double bed room. A single bed 'MAY' be better?"
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"Ground floor rooms very quiet."
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"east side or the north side (back) rooms are the quietest rooms. If you have kids going to the pool. Then..."
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