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I hate to leave a bad review but want to help others make a good decision. After extending my stay here I ran into several problems!
1. Room not cleaned on a Friday like promised, as I work nights and would be away during this...More
3 Thank Dennis M
Response from 00esa, General Manager at Extended Stay America - Portland - GreshamResponded 9 June 2017
Dennis, I apologize for the disappointing business stay you had with us. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is not acceptable...More
First you'll call the number to make a reservation, but the seemingly local number doesn't even go to the hotel, it goes to a national call center. They'll take all your info including your credit card and assure you you have a reservation. Then when...More
2 Thank Nate S
Response from 00esa, General Manager at Extended Stay America - Portland - GreshamResponded 22 May 2017
We are terribly sorry about the issues you experienced with your reservation, and even more that we did not appropriately correct the situation. Your experience is not indicative of the service we train our associates to provide. We have shared your feedback with the entire...More
This location is right by the interstate on the north eastern side of Portland. The receptionist during the day and the one at the night working the desk treated me absolutely great. Will return if i am out in the areaMore
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Thank James M
Response from 00esa, General Manager at Extended Stay America - Portland - GreshamResponded 10 May 2017
James, thank you for choosing Extended Stay America - Portland – Gresham. We love reading wonderful comments such as yours appreciating our staff's efforts in providing an excellent service. Thanks for your feedback and highlighting our convenient location. We look forward to welcoming you back...More
We got there at 3pm for check-in. We had to say as our appartment was getting worked on for 2 weeks. Someone was still in our handicap room and they weren't handicap. The male house keeper took 45 minutes cleaning our room he did a...More
2 Thank Panda G
Response from 00esa, General Manager at Extended Stay America - Portland - GreshamResponded 13 April 2017
Panda, thank you for being our guest and for sharing your observations. I am sorry to know there were housekeeping issues in your suite and regret your experience with one of our associates. I will personally follow up on all your concerns to ensure this...More
We needed a place to stay overnight to catch our 7AM flight out of PDX. Found this hotel for a decent price. It was priced for a King bedroom. At check in, they said they had actually sold out of the King rooms and upgraded...More
Response from 00esa, General Manager at Extended Stay America - Portland - GreshamResponded 29 March 2017
Thank you for being our guest at Extended Stay America - Portland - Gresham. We are glad you enjoyed your stay with us and that you were impressed with the comfort of your room, especially with its cozy beds. It was a pleasure hosting you,...More
US$ 80 - US$ 103 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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