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Extended Stay America - Portland - Gresham

Hotels.comUS$ 118*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 118*
US$ 118*
US$ 118*
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Extended Stay America - Portland - Gresham
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114 Reviews from our TripAdvisor Community

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Showing 113: English reviews
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Reviewed 1 week ago via mobile

First you'll call the number to make a reservation, but the seemingly local number doesn't even go to the hotel, it goes to a national call center. They'll take all your info including your credit card and assure you you have a reservation. Then when you show up, the well-intentioned dingbat on night shift will tell you she doesn't have...

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Helpful?
Thank Nate S
00esa, General Manager at Extended Stay America - Portland - Gresham, responded to this review

We are terribly sorry about the issues you experienced with your reservation, and even more that we did not appropriately correct the situation. Your experience is not indicative of the service we train our associates to provide. We have shared your feedback with the entire team as we take your comments seriously, and our training will be revisited to ensure...

Salvador, Brazil
HOTEL’S FAVOURITE REVIEW
Reviewed 11 October 2016

The staff was just great. The first room we got apparently missed the cleaning schedule but they gave us another one right away. The only thing that was wrong was the bathroom door would not shut. Seems the door jam has went out of wack. One thing I have noticed in the ESA's that I have stayed in is there...

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Helpful?
Thank Harvey W
About Hotel's Favourite Review
Manager_11525, Manager at Extended Stay America - Portland - Gresham, responded to this review

I want to thank you for taking the time to post a review of your stay. We are happy to know you enjoyed your experience and that we were able to provide you with great service. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

Boise, Idaho
Reviewed 3 weeks ago

This location is right by the interstate on the north eastern side of Portland. The receptionist during the day and the one at the night working the desk treated me absolutely great. Will return if i am out in the area

Review collected in partnership with this hotel
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Helpful?
Thank James M
00esa, General Manager at Extended Stay America - Portland - Gresham, responded to this review

James, thank you for choosing Extended Stay America - Portland – Gresham. We love reading wonderful comments such as yours appreciating our staff's efforts in providing an excellent service. Thanks for your feedback and highlighting our convenient location. We look forward to welcoming you back soon. Sincerely, General Manager

Reviewed 11 April 2017 via mobile

We got there at 3pm for check-in. We had to say as our appartment was getting worked on for 2 weeks. Someone was still in our handicap room and they weren't handicap. The male house keeper took 45 minutes cleaning our room he did a horrible job!!! A folded towel in the bathroom had a pubic hair on it very...

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Helpful?
Thank Panda G
00esa, General Manager at Extended Stay America - Portland - Gresham, responded to this review

Panda, thank you for being our guest and for sharing your observations. I am sorry to know there were housekeeping issues in your suite and regret your experience with one of our associates. I will personally follow up on all your concerns to ensure this is not repeated. Having said, that I apologize for your less than satisfactory experience and...

Columbus, Ohio
Reviewed 28 March 2017

We needed a place to stay overnight to catch our 7AM flight out of PDX. Found this hotel for a decent price. It was priced for a King bedroom. At check in, they said they had actually sold out of the King rooms and upgraded us to a King suite for free. The room was spacious, complete with a full...

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Helpful?
Thank Descent900
00esa, General Manager at Extended Stay America - Portland - Gresham, responded to this review

Thank you for being our guest at Extended Stay America - Portland - Gresham. We are glad you enjoyed your stay with us and that you were impressed with the comfort of your room, especially with its cozy beds. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager

Davis, California
Reviewed 21 March 2017

The room was reasonably clean and comfortable. The Wi-Fi worked well. The TV channel selections are somewhat limited. The parking lot and grounds are littered with cigarette butts and trash. The trash cans are overflowing. The area just outside the front door is used as a smoking area, not only by guests, but also by the motel staff on break....

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Helpful?
Thank turbo825
00esa, General Manager at Extended Stay America - Portland - Gresham, responded to this review

Thank you for your candid feedback. Although you liked your well-appointed suite, we truly apologize for failing to provide the level of cleanliness you deserve. Your satisfaction is of utmost importance to us, so we will surely follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. Thanks again, and please...

Tampere, Finland
Reviewed 22 February 2017

Extended Stay America in Gresham was pretty ordinary for the chain. The wi-fi wasn't the fastest but the room was clean, comfortable and in good shape. The rate we got from priceline.com was really nice.

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Helpful?
Thank Jan R
Manager_11525, Manager at Extended Stay America - Portland - Gresham, responded to this review

Thank you for taking the time to write a review of your stay. I'm glad you had a pleasant stay; however, I wish you stay could have been better. We will do a better job of bettering our service. We would love to see you again, should your travels bring you back to our area.

Astoria, Oregon
Reviewed 1 February 2017

Room was decent, could use some updating & general repairs. Found some debris left on top of fridge that housekeeping should have thrown out. Overall clean. Did not smell of any kind of smoke in room or hallway which was a nice change from the many other hotels I have stayed in around Portland/Vancouver. Staff at check-in (3rd shift) and...

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Helpful?
Thank Lily2342
Manager_11525, Manager at Extended Stay America - Portland - Gresham, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you enjoyed your time with us and that the staff was friendly. I will look into the minor housekeeping issues that you had to make sure they will not happen again. Once more, thank you for posting your...

Portland, Oregon
Reviewed 26 December 2016 via mobile

Staff is friendly but im not sure if the houskeeping was gone due to it being Christmas weekend but the hallways were dirty with trash and there was tradh in the elevator. My bed was cozy and room was clean but it was clear the bathroom sink and toilet were rushed through. I travel a lot for work so i...

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Helpful?
Thank C M
Lansing, Michigan
Reviewed 24 September 2016

We stayed here for 2 nights. Our room was very clean and updated.The lobby staff was friendly and welcoming. They ran out of keys to give me and came up with a quick solution on the fly. They are very nice and everything was great. It is also located right by the freeway so getting around was very easy. I...

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Helpful?
Thank sandydoggy1
Manager_11525, Manager at Extended Stay America - Portland - Gresham, responded to this review

Thank you for taking the time to write a review about your stay. I am pleased to see you were well accommodated by our staff and that your issues were solved promptly. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Portland - Gresham

Address: 17777 NE Sacramento St, Gresham, OR 97230-5951
Region: United States > Oregon > Gresham
Price Range: ₹ 6,846 - ₹ 9,107 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Portland - Gresham 2.5*
Number of rooms: 104
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Also Known As:
Extended Stay America Portland
Extended Stay Portland
Portland Extended Stay
Extended Stayamerica Portland Gresham
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Questions & Answers

Questions? Get answers from Extended Stay America - Portland - Gresham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is a freeway on the north side.”
turbo825, 20 Mar 2017 | Read review
“I think top floors on the highway side might have great mountain views”
Lily2342, 31 Jan 2017 | Read review
“thin walls”
Y9860FJjessicab, 25 Jul 2016 | Read review
“Ask to be far from elevator”
vall447, 21 Jul 2016 | Read review
“Odd number rooms face away from the interstate highway. I did not hear any road noise from my room.”
623BillD, 26 Dec 2015 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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