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Extended Stay America - Portland - Gresham

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Traveller (22)
Room & Suite (26)
Dining (1)
Overview
  • Excellent26%
  • Very good25%
  • Average16%
  • Poor10%
  • Terrible23%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Portland - Gresham
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Offers from Extended Stay America - Portland - Gresham
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (130)
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1 - 5 of 129 reviews
Reviewed 1 week ago

Booked a room with a credit card deposit through the Extended Stay website. They overbooked the hotel and when I showed up for check in, a room was not available and they cancelled our reservation. The front desk was SO RUDE and told me to...More

Thank Shelly E
Hotel's Favourite
Reviewed 19 February 2018

Having a 3 day weekend, on the Presidents Day in 2018 we decided to visit the Multnomah Falls of Oregon and the New Chinese Year celebrations in Portland. The overnight was at the Extended Stay America - Portland, Gresham. The hotel is a lovely place...More

Thank doinabrownell
Response from 00esa, Manager at Extended Stay America - Portland - GreshamResponded 20 February 2018

It was a pleasure having you both as our guest at Extended Stay America. It's great to read you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Thanks for choosing...More

Reviewed 31 January 2018

There was no crib for my child! The staff was very unapologetic and did not offer to move us rooms, refund any portion of the room, nothing was offered as an alternative. She just shrugged and said sorry.More

Review collected in partnership with Extended Stay
Thank imanid2018
Response from 00esa, Manager at Extended Stay America - Portland - GreshamResponded 1 February 2018

Thank you for your review. Please accept our apologies for the poor service you experienced when you contacted our front desk. We take pride in delivering superb service, so we apologize that we fell short. Your feedback has been shared with the appropriate staff, and...More

Reviewed 6 December 2017

Nice friendly, courteous, professional staff, clean room, nice comfy bed & pillows, hot water bath/shower, flat screen cable tv. A/c & heat. small kitchen, full size fridge, stovetop. Nice place to getaway.

Review collected in partnership with this hotel
Thank johnaJ7656AF
Response from 00esa, Manager at Extended Stay America - Portland - GreshamResponded 6 December 2017

Johna, thank you for staying at Extended Stay America. We are delighted to read you loved our courteous service and your well-appointed room. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management

Reviewed 13 November 2017 via mobile

First thing we noticed was the hair on the pillow case. When we open the bed it appeared to have been made with dirty sheets! I went down to let the front desk to let them know and get a clean set of sheets. She...More

1  Thank Jamie O
Response from 00esa, Manager at Extended Stay America - Portland - GreshamResponded 14 November 2017

We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure...More

View more reviews
About
Amenities
Top amenities
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Laundry Service
Room amenities
Microwave
Details
Price range
US$ 90 - US$ 135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$ 90 - US$ 135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (22)
Room & Suite (26)
Dining (1)
Questions & Answers
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Room Tips
"Do Not Stay Here"
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"Each room has a little kitchenette with a full size fridge, so you could cook in your room or heat up..."
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"ESA is a good hotel system; Gresham ESA -NO!...Vancouver ESA-YES!"
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"Ask for a room away from the street light."
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