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Eugene University Inn & Suites

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Eugene University Inn & Suites
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149 Reviews from our TripAdvisor Community

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There are newer reviews for Eugene University Inn & Suites
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Showing 148: English reviews
Lawrence, Kansas
Reviewed 12 September 2013

The University Inn and Suites is a clean, comfortable extremely well located motel right across the street from the University of Oregon. From our window we could see the Matthew Knight center where the Ducks play basketball. We were right next door to Track Town Pizza and we were able to walk out our door, run a mile or so...

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Helpful?
Thank McJayhawk
eugeneuniversityinn, Front Office Manager at Eugene University Inn & Suites, responded to this review

We here at University Inn and Suites would like to thank you for submitting your review here on Trip Advisor. We are pleased to find out that you and your family enjoyed staying with us. We take pride in our facilities and staff that we are always looking to improve. Please come join us again. Share with your friends and...

Eugene, Oregon
Reviewed 8 August 2013

This nice little motel, across the street from the Univ of OR, was very comfortable. I had only planned to stay 2 days. That stretched into 5. The staff was extremely helpful; I was moving to Eugene and had a million questions. One staff member (Rene) even helped rode the buses with me as I tried to come to understand...

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Helpful?
1Thank jon l
eugeneuniversityinn, Front Office Manager at Eugene University Inn & Suites, responded to this review

University Inn & Suites would like to thank you for taking the time in filling this review out. We strive to make our guests feel at home and it seems like we succeed in your case. We will inform Renee of the thoughtfulness you had to mention her. She is a great addition to our team and she does go...

Rhododendron, Oregon
Reviewed 18 July 2013

I would keep looking for another hotel. this is old and needs to be updated. the toilet had to be dealt with or it would keep running and it was sluggish. the air conditioner did not cool the room and it was a hot muggy evening in eugene. we had to keep the window and door open to let a...

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Helpful?
Thank 165maryt
eugeneuniversityinn, Front Office Manager at Eugene University Inn & Suites, responded to this review

Thank you for posting your review on here. We do understand we are an older hotel and we are continually making changes to update our hotel. We take pride in our service that we offer through our front desk as you mentioned. Since we may not have all the amenities as maybe some other hotels, we try to offer the...

Seattle, Washington
Reviewed 18 May 2013

I came to Eugene to see the Dahli Lama last week. I drove down from Seattle and after so many hours in a car all I wanted to do was take a nap and relax. The front desk staff was very kind and helpful in not only getting me into a room right away, they even were able to accommodate...

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Helpful?
1Thank HeatherD206
eugeneuniversityinn, Front Office Manager at Eugene University Inn & Suites, responded to this review

Thank you for taking the time to post such a thoughtful review on our hotel. We are so pleased that our staff was attentive and provided you with friendly, helpful service. Here at University Inn & Suites we make it out number one goal to provide only the best service to our guests and we are glad you could experience...

Seattle
Reviewed 1 May 2013

The place was inexpensive and the staff was nice enough however, the room left a lot to be desired.There weren't other rooms available as we were there for the Eugene Marathon and it was booked, so we were stuck. First, it smelled like smoke (all no smoking rooms) and there was a shower cap over the smoke detector (guess the...

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Helpful?
1Thank PickyInSeattle
eugeneuniversityinn, General Manager at Eugene University Inn & Suites, responded to this review

We appreciate you taking the time to write us a review. We are happy to hear that you were pleased with our front desk employees. We will make sure they get recognized for their great professionalism. We apologize that you did not find the room inadequate. We, here at University Inn and Suites, work really hard to ensure a great...

Redding, California
Reviewed 29 April 2013

Everything was satisfactory for the rate charged. The room itself, very nice. Clean , bed is comfortable. The front desk staff is amazing. Very nice and personable. Can not beat the price of this place. If you're trying to get a great room for a good price or are travelling on a budget, then this place is for you. The...

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Helpful?
Thank Bob S
eugeneuniversityinn, Manager at Eugene University Inn & Suites, responded to this review

We, here at University Inn and Suites, appreciate you take time to stop by trip advisor to write us a review. We are so glad to hear your stay with us was a wonderful experience. We are always looking to better ways in assisting our guests. Our front desk attendants take pride in their work and customer relations and we...

Seattle, WA
Reviewed 7 April 2013

The customer service is what makes this place stand out. Our front desk person (sorry, I didn't get his name) was outstanding. As for the accomodations, the location was excellent, if I had been in town for a Ducks game (note to self for future reference). The room was clean and comfortable, but nothing spectacular, no bells and whistles, but...

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Helpful?
Thank KCLUZEL
eugeneuniversityinn, Front Office Manager at Eugene University Inn & Suites, responded to this review

Thank you for writing your review. Our sole purpose here at University Inn and Suites is to make our guests feel at home and well appreciated. We are continually looking to advance in our service and improving the decor of our rooms. We are glad that our font desk clerk, Ryan, was able to help you during your stay. We...

California
Reviewed 8 January 2013

I just booked my stay there with my daughter. I hope that when I get there, it is what I need after driving straight through from CA. I will rewrite this review after our stay. I must say the price is right the area is perfect for being close to UNIV... I also asked my other daughter about the area,since...

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Helpful?
1Thank 13maryann
eugeneuniversityinn, Director of Sales at Eugene University Inn & Suites, responded to this review

We are confident that your stay at the University Inn & Suites will be exceptional. If there is anything we can do, to make your stay more exceptional, please bring this to our attention. We wish you safe travel to our beautiful city; and a comfortable, relaxing visit to the University Inn & Suites. DPR

Lancaster, Ca
Reviewed 24 December 2012

We stayed here the evening of Dec. 22 (Saturday) and found everything satisfactory for the rate charged. It was clean and roomy with a comfortable bed. However there was one thing that really stood out for us and that was the customer service provided by your front desk in the person of Brittney. She was outstanding! I won't elaborate on...

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Helpful?
2Thank lloydmax
eugeneuniversityinn, Director of Sales at Eugene University Inn & Suites, responded to this review

Thank you for writing your review. We are very pleased that you enjoyed your stay. The "Guest Experience" is our primary focus, and a positive experience should begin and end with exceptional staff. We are very lucky that Brittney provided this exceptional service for you. And we are very lucky to have Brittney as a leader on our team. Thank...

Eugene
Reviewed 18 December 2012

Review collected in partnership with Easytobook.com
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Thank noah s
eugeneuniversityinn, Director of Sales at Eugene University Inn & Suites, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Pool
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
EUGENE HOTEL - QUALITY UNIVERSITY LODGING Welcome to University Inn & Suites, a 100% smoke-free, family-friendly Eugene, Oregon hotel. You'll enjoy well-appointed accommodations, exceptional service, and an array of amenities to make your visit a most pleasurable and memorable one. An ideal location provides easy access to jogging and biking trails, shopping and dining options, and the Eugene Airport. When you're our guest, you'll always be within close proximity of fun things to do. Eugene attractions range from Lane County Fairgrounds and Alton Baker Park to Autzen Stadium, home of the University of Oregon Ducks football team. ... more   less 

Additional Information about Eugene University Inn & Suites

Address: 1857 Franklin Blvd, Eugene, OR 97403-1984 (Formerly Franklin Inn & Suites)
Region: United States > Oregon > Eugene
Price Range: ₹ 3,752 - ₹ 11,870 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Eugene University Inn & Suites 2*
Number of rooms: 40
Reservation Options:
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Also Known As:
University Hotel Eugene
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Questions & Answers

Here's what travellers have asked, with answers from Eugene University Inn & Suites staff and other travellers.
1 question
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3 months ago

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Questions? Get answers from Eugene University Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are in a row perpendicular to the main street so the farther back may be quieter.”
 of 5 bubbles MightyTripper, 6 Dec 2016 | Read review
“Rooms upper level to the left past the booking office and pool were quite”
 of 5 bubbles Kiwicritic007, 14 Sep 2016 | Read review
“Back side away from street is quietest.”
 of 5 bubbles Nothreeputts, 1 Aug 2016 | Read review
“I think there was only one floor, so t was quiet.”
 of 5 bubbles 110bonniem, 18 Apr 2016 | Read review
“Room was quiet and well kept.”
 of 5 bubbles 863brente, 25 Dec 2015 | Read review
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