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Eugene University Inn & Suites

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Traveller (21)
Room & Suite (42)
Dining (3)

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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

About

#29 of 39 hotels in Eugene
Location
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Value
EUGENE HOTEL - QUALITY UNIVERSITY LODGING Welcome to University Inn & Suites, a 100% smoke-free, family-friendly Eugene, Oregon hotel. You'll enjoy well-appointed accommodations, exceptional service, and an array of amenities to make your visit a most pleasurable and memorable one. An ideal location provides easy access to jogging and biking trails, shopping and dining options, and the Eugene Airport. When you're our guest, you'll always be within close proximity of fun things to do. Eugene attractions range from Lane County Fairgrounds and Alton Baker Park to Autzen Stadium, home of the University of Oregon Ducks football team.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Convenience store
Newspaper
24-hour front desk
Express check-in / check-out
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Breakfast available
Snack bar
Wine / champagne
Vending machine
Non-smoking hotel
Laundry service
Self-serve laundry
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Room features
Air conditioning
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
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188Reviews1Q+A34Room tips
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Grizinator wrote a review Nov 2023
Montreal, Canada251 contributions171 helpful votes
We stayed one night here in our recent Oregon road trip and were very pleasantly surprised! We got a very spacious, clean room right across the street from the university. The grounds were very well kept and immaculately clean. I had hoped to enjoy the heated pool, but the weather wasn’t being cooperative. Nearby there are tons of eateries and bars, and the front desk provides a helpful list of recommended places. We were so impressed with this hotel, we asked to stay an additional night. Unfortunately some university sportsball thing was happening the next day, and they were all booked up, so we carried on with our trip (to be fair, so was everyone else in town). Bottom line, whether you are a sportsball fan, or just someone passing through Eugene, the University Inn is a great place to stay during your visit.
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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NatalieReed wrote a review May 2023
McMinnville, Oregon41 contributions16 helpful votes
Hotel's Favourite
Very friendly and helpful, responsive employees. Motel itself is old but clearly they are working on renovations, and I found it quite quaint. Reasonably priced and located within walking distance to Hayward Field and campus. Would stay here again.
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Date of stay: May 2023Trip type: Travelled with family
Room Tip: Smaller hotel, not fancy but good basic amenities & Wi-fi. Good place to stay if you are not...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Julio T, General Manager at Eugene University Inn & Suites
Responded 20 Jun 2023
Thank you for staying with us! You are absolutely right, we have made lots of improvements and are continuing to do so. Thank you for your review and we hope to host you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Maria G wrote a review Jul 2023
18 contributions3 helpful votes
Excellent stay. Service was really friendly. Beds are very comfortable, and rooms clean. Price definitely reasonable. Location is super convenient, across the street from campus. Plenty of walkable dining options. Enjoyed the free biscuits and gravy every day.
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Date of stay: July 2023Trip type: Travelled with family
Room Tip: Sells out quickly for events at UO. Book early.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Marianne wrote a review Aug 2022
Battle Ground, Washington, United States13 contributions1 helpful vote
We just stayed for one night.Bed was very firm but provided an ok night's rest. Ear plugs recommended plus slippers/socks when walking on the stained dirty carpet. Fortunately the carpet was a dark brown color.I wondered if it had ever been steam cleaned. The bathroom was adequate and appeared to have been recently remodeled.The bathroom door had multiple poorly patched holes the size of a fist plus a steel plate where the door had been kicked in.The walls also had unpainted repairs to holes in the wall. Perhaps the damage was caused by a disgruntled U of Oregon fan upset his team was defeated by the Utes or Huskies? I now understand why this hotel places a damage deposit at check in. The University Inn was less expensive than nearby competitors.I don't expect comparable amenities or ambience,just a decent nights sleep in a clean place. We won't be staying again at the University Inn.
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Date of stay: August 2022
Rooms
Cleanliness
Service
Room Tip: Inspect the room before accepting.Bring ear plugs for sleep.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Julio T, General Manager at Eugene University Inn & Suites
Responded 26 Apr 2023
Hello Obadiah, I noticed your review from many years ago when this property was under different management. I wanted to assure you that nothing of what you are describing in this review is accurate under the current conditions. The property has been remodeled with new floors, new HVAC units, a new paint scheme, new beds and upgraded amenities for everyone's convenience. Aside from that, our location is a great feature and attracts a lot of folks due to our vicinity of the university district, concert and sport venues nearby. Please check us out! We have competitive rates and a lot of features that meet or exceed other properties in the area, we even feature a great breakfast included with your stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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John N wrote a review Aug 2021
New York560 contributions130 helpful votes
Was headed to Eugene for an event had seen this place in the past and figured I would give it a try. Booked a room on line then when I showed up the driveway was blocked by fencing (but you can see cars and people inside) . Went into the "lobby' and the person there told me that the hotel had been closed since Nov 2020. So not sure what is gong on with the fenced in people but seems that this place is closed for regular guests at this point
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Date of stay: August 2021
Service
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Julio T, General Manager at Eugene University Inn & Suites
Responded 26 Apr 2023
Hi John, We are open for business again, please stay with us the next time you are in the area. The property was temporarily closed to the public for humanitarian reasons in order to help folks that lost their homes with the Oregon wildfires in recent years. However, we have since remodeled and re-opened, come check us out!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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G. Sharp wrote a review Sept 2020
1 contribution
Wish I read the reviews before booking. Called the morning of the visit and asked if it would be possible to get a rollaway in the room because I was traveling with 2 -15 year old kids. The person on the phone was very accommodating and told me everything would be taken care of. Arrived at the hotel only to be told that the “guy was new” and no roll away could be placed because of room size. When I asked for options, I was basically told there was nothing I could do. I asked if I could just cancel the room because I was promised something they couldn’t deliver. Now I’m stuck with a tiny room and crammed in. The “manager” at the desk was extremely unfriendly and not helpful at all. Will be speaking to the overall hotel manager.
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Julio T, General Manager at Eugene University Inn & Suites
Responded 26 Apr 2023
Hello , I noticed your review from many years ago when this property was under different management. The property has been remodeled with new floors, new HVAC units, a new paint scheme, new beds and upgraded amenities for everyone's convenience. Please check us out! We have competitive rates and a lot of features that meet or exceed other properties in the area, we even feature a great breakfast included with your stay!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cory M wrote a review Aug 2020
4 contributions2 helpful votes
Let me start out by being there, the hotel is cute cozy affordable but the business ethics are far from normal shady downright thievery. And like I said I will be honest, rented three nights I’m working up here my wife and relatives that were sick with the Covid so I took my 13-year-old boy with me , And he stayed in the room for eight hours while I went to work they didn’t even know it’s there he didn’t harm nothing he’s more mature than the people that work there so they double charged me $72 which they did return I paid for the room and they charge me $150 deposit that night I called the front desk guy over to help hook up the PlayStation to the TV knowing my son was there well we were lying in bed for me to get up to go to work the next morning and a intoxicated woman next-door proceeded to be on my door and make a freaking Rucus to the point I couldn’t sleep I called the front desk but that’s besides the point. They found out my son was staying there while I was at work the last night because he locked himself out of the room so I get a threatening phone call which I took care of the matter we had a night left and I moved us to a real hotel that tends to the average person not their way. So after I had a con for station with the manager she got pissy with me and I return the favor getting pissy with her stating the facts like I said I’ll be fair well All of a sudden I called to see where my $150 deposit is they start making up fabrications of a towel first it was stolen then it was soiled than the rollaway bed was used I mean they just did everything in their power to Steve $150 because I stood up to the lady the manager well little did she know my wife is a reporter little does she know I already filled out a complaint to the Better Business Bureau people watch yourself if you stay here the manager is a thief pure simple thief she think she can take your money and he didn’t even tell me how much money he was taking off my card for deposit when I checked him he just did it after double charge me twiceSo be careful if you stay here watch your wallet because she will do you even look at her wrong she gonna take your deposit she’ll make up fabricate lie just like a thief well to get your deposit I will not let the Cisco I am going to have my wife write about it in the newspaper and she will get $150 that she stole for me out in bad publicity be very careful at this place they are thieves
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Date of stay: August 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Julio T, General Manager at Eugene University Inn & Suites
Responded 26 Apr 2023
Hi Corey, I noticed your review from many years ago when this property was under different management. I wanted to assure you that nothing of what you are describing in this review is accurate under the current conditions. The property has been remodeled with new floors, new HVAC units, a new paint scheme, new beds and upgraded amenities for everyone's convenience. Aside from that, our location is a great feature and attracts a lot of folks due to our vicinity of the university district, concert and sport venues nearby. Please check us out! We have competitive rates and a lot of features that meet or exceed other properties in the area.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Heather wrote a review Aug 2020
Eugene, Oregon7 contributions1 helpful vote
I have stayed in hotels all around the world, nice ones and cheap ones, but this hotel by far is the worst experience I've ever had. The customer service was absolutely horrible! Then they demanded a $250 deposit for a room that costs $50. It's the most ridiculous thing I've ever heard, and I've never had another hotel anywhere charge me that kind of deposit. They also refused to let me cancel the reservation once I was informed about the deposit. So either I had to let them run my card for the deposit or lose my money I paid for the room. NEVER AGAIN! Too many other good, inexpensive hotels in Eugene and Springfield to bother with this dump!
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Date of stay: August 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Julio T, General Manager at Eugene University Inn & Suites
Responded 26 Apr 2023
Hi Heather, I noticed your review from many years ago when this property was under different management. The property has been remodeled with new floors, new HVAC units, a new paint scheme, new beds, upgraded amenities for everyone's convenience and a friendly staff ready to assist you. Please check us out! We have competitive rates and a lot of features that meet or exceed other properties in the area, we even feature a great breakfast included with your stay!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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HermanTheGerman-inTX wrote a review Jul 2020
The Colony, Texas711 contributions292 helpful votes
Friendly reception upon arrival. My earlier request to get a quiet upstairs room had been ignored, but the front-desk gentlemen took care of it. I received a queen bed room with a sofa and coffee table, desk and chair, dresser, fridge with freezer shelf and a microwave oven. All clean and satisfactory. A grab-n-go breakfast was presented in the lobby in the morning including yogurt, oat & honey bar and a small muffin. One had to make coffee in the room, which was not good (I like it strong).
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Date of stay: June 2020
Value
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Jennifer Carver wrote a review Apr 2020
1 contribution
After I showed them my bank statement as proof that I was double billed for my room the manager still refused to refund my money and she was extremely rude and disrespectful. I would never stay here again and I definitely wouldn’t recommend it unless you wanna pay double for your room!
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Date of stay: April 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Julio T, General Manager at Eugene University Inn & Suites
Responded 26 Apr 2023
Hi Jenny, I noticed your review from many years ago when this property was under different management. I assure you no one has ever been double billed since the property is under new management, we have full transparency on all the applicable billing for your stay and are happy to tell you exactly what you will be paying upon your check-in. The property has been remodeled with new floors, new HVAC units, a new paint scheme, new beds, upgraded amenities for everyone's convenience and a friendly staff ready to assist you. Please check us out! We have competitive rates and a lot of features that meet or exceed other properties in the area, we even feature a great breakfast included with your stay!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹6,880 - ₹9,367 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
university hotel eugene
FORMERLY KNOWN AS
Franklin Inn & Suites
LOCATION
United StatesOregonEugene
NUMBER OF ROOMS
40
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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EUGENE UNIVERSITY INN & SUITES - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Eugene University Inn & Suites
Which popular attractions are close to Eugene University Inn & Suites?
Nearby attractions include University of Oregon (0.7 km), Hayward Field (0.5 km), and Hendricks Park (1.1 km).
What are some of the property amenities at Eugene University Inn & Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Eugene University Inn & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Eugene University Inn & Suites?
Guests can enjoy free breakfast and a snack bar during their stay.
Is parking available at Eugene University Inn & Suites?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Eugene University Inn & Suites?
Conveniently located restaurants include Prince Puckler's Gourmet Ice Cream, Beppe & Gianni's Trattoria, and Studio One Cafe.
Are there opportunities to exercise at Eugene University Inn & Suites?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Eugene University Inn & Suites?
Yes, laundry service and self serve laundry are offered to guests.
Is Eugene University Inn & Suites accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.