Best Western New Oregon
1655 Franklin Blvd, Eugene, OR 97403
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Avg. ₹10,464 /night, 1/22 - 1/23
₹18,938
per night
₹14,052
per night
₹9,166
per night
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About
#3 of 12 motels in Eugene
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Located in Eugene,OR, the Best Western New Oregon is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Spa
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Desk
Housekeeping
Telephone
Coffee / tea maker
Microwave
Flatscreen TV
Complimentary toiletries
Iron
Wake-up service / alarm clock
Refrigerator
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English
Location
1655 Franklin Blvd, Eugene, OR 97403
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 62 out of 100
62
Eugene Airport
14.4 km•
See all flights
Car Hire
22 Restaurants
within 0.5 kilometers
Reviews
4.0
1,053 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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While the Best Western New Oregon boasts a highly convenient location central to various attractions, some guests have equated its value to that of a motel, suggesting the pricing does not align with the experience. The hotel's service garners compliments for friendliness and helpfulness, though it's not without occasional criticisms of rudeness and disorganization.
Guests frequently commend the cleanliness of the rooms and the nice breakfast area, yet some believe the rooms could benefit from modernization. Despite a good breakfast variety, limited nearby dining options and noise disturbances have been noted by guests.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Expensive
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Satisfactory
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Detailed Reviews
Hotel's Favourite
The facility is very nice and the staff are fantastic. The beds are comfortable, the room is big enough that we could have our suitcases open. The rooms and the entire facility are clean. I recommend this facility
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Easy access to University of Oregon's campus to see my sons art exhibit. I was able to walk over to exhibit hall and not have to deal with campus parking. Staff was very friendly in front lobby. They go out of their way to meet your needs. I relaxed in the sauna before bed and it was wonderful. This is a non smoking facility and I appreciate that no smoking is allowed on premises.
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Review collected in partnership with Best Western
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BestWesternEugene, Front Office Manager at Best Western New Oregon
Responded 7 Feb 2020
Thank you for taking the time to leave us with feedback. We are so happy to hear that you enjoyed your time at Best Western New Oregon as well as the convenience of our location. We hope to see you back again the next time you're in Eugene visiting the University of Oregon campus.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
We stayed for one night on our road trip with my family of four. The room was narrow and the furniture was large so the space felt cramped. If someone is at the desk, you can’t walk through. The beds are too high, I had to help my four year old up. It took me some effort to get on to the bed. The carpet in the room could use a carpet cleaning. Their bag breakfast has been the nicest of all the BW we have stayed at, they offer Jimmy Dean sandwiches and bowls. For one night, this place worked for us.
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Review collected in partnership with Best Western
Date of stay: August 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matt Victor, General Manager at Best Western New Oregon
Responded 16 Sept 2020
Thank you for your review. In the future, we offer a wide variety of room types that may suit you and your family better for your future stays. We are happy to hear that everyone enjoyed breakfast. Hope to see you all again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our check-in was pleasant and efficient. We knew we were in a bit of trouble when we opened our room and saw the beds. You could see the dips in the mattress and sure enough both beds were uncomfortable and we rolled to the center. The bedding seemed dated and I wondered if the blankets were washed. The room was spacious in fact could have used another chair since there was space. The room felt semi-clean but the bathroom floor had seen the wear of a shower curtain that couldn’t keep the water in the shower no matter what we did. I also thought it was odd the shampoo conditioner and soap were at the sink outside the bathroom area. Better take them in with you! No real place in the bathroom to put anything outside the towel rack over the toilet or on the floor or the towel hook on the door. It was nice having the duel sink area and outside the bathroom but that needs to be thought out for guest conscience with the simple things like where to place things in the shower area and move the items for a shower into the shower. Our stay was a later arrival and super early departure so we didn’t use anything but our rooms and left before breakfast. Sadly it is not a place we will return to as there are other BW in town that are a step-up.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BestWesternEugene, Front Office Manager at Best Western New Oregon
Responded 21 Jan 2020
We are sorry to hear about your experience and will be sure to take your feedback into consideration when considering property improvements. Please feel free to reach us directly if you would like to discuss your recent stay further.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed at this Best Western a few times over the last 30 years and the rooms overlooking the river were great. On my most recent stay my two older dogs accompanied me, and I stayed in a "pet friendly" room on the first floor. The room had a cold hard wood which was severe and uncomfortable. It faced the parking lot and was quite dark, even with the curtains open, possibly because it was underneath the second story of rooms. The worst part was the shower - it was something out of a dumpy campground, with a portable showerhead that barely gave off enough water. When I asked the front desk staff if another room was available upstairs (to try to get a room with more light), I was told only downstairs rooms are for pets, but I did see a pet owner and their dog exiting from an upstairs room on my last day. I did not appreciate paying full price for such an uncomfortable room with a sub-par shower, and not being told the truth about where the pet-friendly rooms are located. I will not be staying here again.
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Date of stay: August 2020
Rooms
Service
Sleep Quality
Room Tip: Downstairs rooms are darker and pet-friendly rooms are not as nice.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matt Victor, General Manager at Best Western New Oregon
Responded 16 Sept 2020
Thank you for taking the time to address your concerns. We will look at the room you stayed in to ensure the shower head is maintaining adequate pressure. Our pet rooms are located downstairs only. The pet that you saw may have been a service animal, and we appreciate you making us aware of the situation. Please feel free to reach out to the properly directly if there is anything else we can do for you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were in town to move our son into an apartment for his second year at U of O.
The staff is friendly and accommodating. It was definitely a busy week as the hotel was booked full. Nice clean room, good a/c, a microwave and small fridge. The breakfast was satisfying to get us started for the day with items individually packed like bread for toast, bagels, english muffins, cereal, eggos and french toast. There was also and automatic pancake machine, but was only in use 1 day out of the 4 we were there. Wifi was good. Indoor pool and jacuzzi was nice. No maid service. I think they were shorthanded. For some, it would be a big deal, but it was okay with us. we just went to the front desk to pick up any supplies we needed: toilet paper, kleenex and towels. also makes you conscious of picking up after yourself after the first day knowing that you'll come back to how you left it.
Location is great as it is right across the street for U of O.
We'd stay here again.
The staff is friendly and accommodating. It was definitely a busy week as the hotel was booked full. Nice clean room, good a/c, a microwave and small fridge. The breakfast was satisfying to get us started for the day with items individually packed like bread for toast, bagels, english muffins, cereal, eggos and french toast. There was also and automatic pancake machine, but was only in use 1 day out of the 4 we were there. Wifi was good. Indoor pool and jacuzzi was nice. No maid service. I think they were shorthanded. For some, it would be a big deal, but it was okay with us. we just went to the front desk to pick up any supplies we needed: toilet paper, kleenex and towels. also makes you conscious of picking up after yourself after the first day knowing that you'll come back to how you left it.
Location is great as it is right across the street for U of O.
We'd stay here again.
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Review collected in partnership with Best Western
Date of stay: September 2021Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
First, I’ll say that I’ve stayed here before and had a good experience, that’s why I chose this location again. Last time we stayed here, it was a 2nd floor overlooking the millrace (stagnant creek : welcome to Eugene) and the room was clean and comfortable. When I booked this time (4/25/20) and requested a similar room, I was told it wasn’t available. Not sure why, since we’re in a global pandemic and they were at <10% capacity...? Anyways, checked into room #133 and it was fine by a quick first glance. A bit small, but clean with updated furniture and fixtures. I jumped in the shower right away, and when I got out I noticed just how screwed up the whole room was; half the room was level, but the other half was like completely slanted and crooked! It was like the room was built out of a converted garage where there was an inclined driveway that went into a garage. The bed/tv area was level but the rest of the room was like being on a hillside. Not even joking. If you set a pen on the table it would roll away, and you could see outside from under the door because the floor was so jacked. Thankfully, I don’t suffer from vertigo and didnt trip and crack my skull. I can deal with with the noisy heater unit and the stupid “smart” tv that doesn’t have any local channels, but having a living space that is crooked is just unacceptable. I didn’t complain or ask for a different room, because I was already settled in after my shower and didn’t want to deal with packing everything back up. Regardless, I felt the $95 I paid for the room was outrageous given the extremely poor quality and degrading conditions of the building structure. In the attached pics, notice the water level In the glass and the angle of the floor under the door.
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Date of stay: April 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BestWesternEugene, Front Office Manager at Best Western New Oregon
Responded 28 Apr 2020
Hello JM, We are so sorry to hear that you were unhappy with the room you were placed in. Had we known during your stay that there was a problem, we would have done our very best to correct it. We hope that you do choose to stay with us again so that we may leave you with a better impression of all that our property has to offer.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The benefit of a U-shaped style motor lodge is the ability to keep a close eye on your car. The cloth chair furniture and carpets do need deep spot cleaning, but the room overall is clean with a comfortable bed. Very clean soft sheets. Big lobby and EXCELLENT customer service and staff. Deducted 1 star only for the carpet/chair stains, but would stay again!
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Review collected in partnership with Best Western
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I've stayed at BW in Eugene twice now and both times it was a positive experience. The bed was comfortable, all the rooms are on the first floor, there was plenty of parking. there were black out blinds, the housekeepers didn't wake me, the front desk staff were accommodating, and the hotel was close to a restaurant that had outdoor seating. My only disappointment for $145 for the night, was the tiny shower, like one you might find at a Motel 6. I am not a large person but I could barely turn around in it.
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Review collected in partnership with Best Western
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was an enjoyable stay for two nights. We had room 320, an upper floor with a balcony and view of the river. The beds were comfortable, the staff was friendly, and the morning breakfast was hot with quite a few options. My son enjoyed the pool while I used the workout room. Happy to see they had nice treadmiils, being in Track Town! If you are looking for the sauna, they are in the restrooms by the pool.
If you have an event at U of O you are right across the street, can't go wrong with location.
I took off a star for a couple of things-when we first got into our room there was a strong smell of bleach/cleaner. I opened up the balcony door for a bit to air things out, but for someone with sensitivity to fragrance this might be an issue. The carpet is also a bit worn, and the signs of their renovation were in a big dumpster in our parking lot.
Overall it was a good stay and while I was there, I booked here for next year's Eugene Marathon.
If you have an event at U of O you are right across the street, can't go wrong with location.
I took off a star for a couple of things-when we first got into our room there was a strong smell of bleach/cleaner. I opened up the balcony door for a bit to air things out, but for someone with sensitivity to fragrance this might be an issue. The carpet is also a bit worn, and the signs of their renovation were in a big dumpster in our parking lot.
Overall it was a good stay and while I was there, I booked here for next year's Eugene Marathon.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My grandkids swam
I didn't use the laundry here but nearly all laundromats have the same pricing. Around $1.25 a load to wash and about $1 to dry. Larger machines can cost $2.50 a load. You'll need quarters to wash, some laundromats have change machines for $5 and $1. Hope that helps. You can often buy the powder at the laundromat or buy some at a local supermarket. The bigger chains offer better prices than the corner stores.
No it is not. The Hilton Eugene does provide one though....
Hi Frank,
I don't know when the BW New Oregon opens it's reservations for July, 2016 but I would call the hotel directly and find out. Rooms in Eugene fill up fast for big events and time is of the essence. You should be able to book now! The New Oregon is also clean, comfortable and right across the street from the campus so you can walk to Hayward Field for the events. Enjoy and I hope this info helps!
"This is a motel advertised as a hotel. River view was actually a sludgy stream. Major safety concerns.. no grab bars in bath. 81 years old!"Read full review
"Be sure to look at all the pictures of the "hotel" on the website before waisting your money. Go to a cheaper motel and get the same thing."Read full review
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PRICE RANGE
₹9,599 - ₹13,750 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western new oregon hotel eugene, best western eugene, eugene best western
FORMERLY KNOWN AS
BEST WESTERN New Oregon
LOCATION
United StatesOregonEugene
NUMBER OF ROOMS
129
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Frequently Asked Questions about Best Western New Oregon
Which popular attractions are close to Best Western New Oregon?
Nearby attractions include University of Oregon (0.4 km), Museum of Natural and Cultural History (0.5 km), and Matthew Knight Arena (0.3 km).
What are some of the property amenities at Best Western New Oregon?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western New Oregon?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western New Oregon?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western New Oregon?
Yes, free parking is available to guests.
What are some restaurants close to Best Western New Oregon?
Conveniently located restaurants include Track Town Pizza, Evergreen Indian Restaurant, and The Taste of India.
Are there opportunities to exercise at Best Western New Oregon?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western New Oregon?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western New Oregon?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Is Best Western New Oregon accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.