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Holiday Inn Express Hotel & Suites Eugene

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#2 of 34 Hotels in Eugene
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Holiday Inn Express Hotel & Suites Eugene
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444 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Eugene
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Showing 437: English reviews
Vancouver, Washington
Reviewed 3 September 2015

From the time we walked in the door and was greeted by Nico and Laura it was a wonderful experience. They were very accommodating and recommend a great restaurant, they actually know their town. The bed was so comfortable the room very clean and the pancake machine was amazing! What a great idea for a late night snack- should keep...

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Helpful?
Thank Della D
Eugene, Oregon
Reviewed 1 September 2015

I brought a group from Japan to Hotel for 5 nights. We used the conference room between Monday and Friday. The whole experience was PERFECT. Marlina helped with the details needed in the conference room. She was friendly, courteous, professional, and most helpful. The entire staff was exceptionally friendly and helpful. The hotel was clean and the food was great....

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Thank knewtgibbs
Cardiff-by-the-Sea, California
Reviewed 24 August 2015 via mobile

This is a pretty typical Holiday Inn Express. However since it is now being entirely surrounded by University of Oregon dorms which are nearly complete, I don't know how that will Impact noise, traffic etc. The hotel seems to always be full as even in the middle of summer there are events going on at the U. It's definitely a...

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2Thank cardiffdiver
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

I want to start of by sincerely apologizing for your experience at our hotel. While we are a busy property who enjoys the benefits of being close to the University of Oregon we do try to be more than that! I will be sharing your review with our team in breakfast to see what we can do to make sure...

Sammamish, Washington
Reviewed 20 August 2015

Appears to be a newer hotel compared to the other hotels in the Univ. of Oregon vicinity. The front desk staff was very friendly and helpful. One of the staff members at breakfast was not too helpful when asked about pancake maker and eggs. Room was nice with comfortable beds and bathroom was spacious. The pool was nice but dark...

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Helpful?
Thank SunilK2013
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

I appreciate your candid response. I will share this review with our staff to assist in coaching them to improve their customer service with our future guests. We will look into the pool area to see if there are some lights that need to be changed out to make sure it is bright and welcoming even at night. Thank you...

Washington
Reviewed 19 August 2015

I'm sorry to have to give this hotel such a bad rating, because the room itself was nice, the toiletries were good, the staff were friendly, and the location was fine. But there seems to be NO soundproofing between rooms. We could hear every word -- I mean quite literally *every word* -- of the conversations the people in the...

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Helpful?
Thank dudley2
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Thank you for sharing your opinion about our property. We are not everyone's cup of tea. We are working on some new furnishings in our rooms that will help with creating additional noise barriers. And while the Apartments being built behind our building are geared toward University Students; we will do everything in our power to make sure our guests...

Minnesota
Reviewed 18 August 2015

I have stayed at this Holiday Inn Express many times since it was built. While it is showing its age, it's still very well managed... Friendly staff, clean, free laundry and good location. Not sure what will happen when the oversized university housing opens in the fall right next door. I hope the congestion will remain at a minimum.

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Thank adaptabletourist
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

You will be happy to know we have some plans for a face-lift in the near future! We also are hoping to work closely with the management of the property next to us to make sure our guests continue to have great stays! Plus we are adding the first floor of the adjoining parking complex to our parking which we...

Bend, Oregon
Reviewed 15 August 2015

Stopped last night...no reservations.....the room was very nice....the bed so comphy....had breakfast this morning...they offered a hot breakfast...Nico at the front desk was more than helpful even offering to help us take our luggage out..told exactly how to get to where we needed to go....Zach helped us at breakfast...both had a ready smile and helpful attitude ...we will definitely stay...

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Helpful?
Thank Jodi H
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

This review puts a huge smile on my face! Thank you for taking the time to write this review! We love being able to convert guests into loyal return customers. Nico and Zach are truly genuine and hard-working guys! Thank you again and we can't wait to see you again.

Marina, California
Reviewed 13 August 2015 via mobile

Clean. 1 year old. Decent indoor pool and hot tub. Typical HIExpress breakfast. But, the new design HI Express is using??? Nice rooms but the hallways and lobby? Oh my God. Looks like the designers were the Mad Hatter and Lewis Carroll after a five day binge. Hallways- drunken giraffes threw up all over the carpets then crashed in the...

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Helpful?
2Thank MarinaRon
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

What a compliment...we are actually 8 years old not 1. But we appreciate your humor regarding our decor, it is very bright! We hope it didn't scare you away!

Roseburg
Reviewed 12 August 2015

Great hotel. We always stay here since we discovered it a few years ago. Helpful staff. Breakfast is great. Room clean and comfy. Kerig coffee maker. No complaints. Will return again. Parking lot is convenient and free wifi

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Thank Deanna G
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

Thank you for being one of our loyal guests! We are so glad we keep hitting the mark for you!

Channahon, Illinois
Reviewed 9 August 2015

It is a newer hotel which is very close to the University of Oregon. Our room was clean and spacious. Free washer/dryer on each floor (must pay for detergent). Very friendly staff and good HI Express-type breakfast. Overall excellent stay.

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Helpful?
Thank HJA
SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites Eugene, responded to this review

We are glad you had an excellent stay, and were able to use our complimentary washers and dryers. A nice bonus when traveling! We hope you will become a loyal guest at our hotel and brand!

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to Eugene s leading Holiday Inn Express Hotel & Suites! We are just steps away from the University of Oregon, Autzen Stadium, and the historic Hayward Field. Stay with us and cheer on your Ducks for any sporting event! Families enjoy our Spacious Suites and Complimentary Hot Breakfast while business travelers take advantage of local business only a few short blocks away and complimentary wireless and hard lined internet options through out the entire hotel. Everyone can appreciate our helpful and knowledgeable staff that can get you where you need to go or help you relax. You have endless shopping and dinning options as we are in the heart of Eugene, with the brand new Boulevard Grill next door and many other down town dinning options to choose from. Eugene is known as the World s Greatest City of Arts & Outdoors and when you stay with us you have access to the best with Alton Baker Park s renowned running and biking paths located just behind the hotel. The Holiday Inn Express Hotel & Suites in Eugene is proud to be Oregon s School Activity Association s headquarter hotel! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Eugene

Address: 2117 Franklin Blvd, Eugene, OR 97403-2079
Region: United States > Oregon > Eugene
Price Range: ₹ 8,039 - ₹ 13,660 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Eugene 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Hotel And Suites Eugene
Holiday Inn Express Eugene
Holiday Inn Eugene
Eugene Holiday Inn
Hotel Style:
#2 Business Hotel in Eugene
#2 Family Hotel in Eugene
#2 Romantic Hotel in Eugene
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Eugene staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Eugene staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They're renovating, but all rooms are good, at least at night.”
 of 5 bubbles LuViPortland, 16 Mar 2017 | Read review
“First floor room (127) was quiet and accessible.”
 of 5 bubbles FightingLeprechaun, 9 Dec 2016 | Read review
“Higher floors I think are better. No great view.”
 of 5 bubbles SoCalGirl37, 28 Oct 2016 | Read review
“We requested a room in a quiet location and they were happy to arrange that for us!”
 of 5 bubbles 657kathrynn, 5 Oct 2016 | Read review
“Ask for a fireplace suite”
 of 5 bubbles halschroeder, 21 Sep 2016 | Read review
5 of 5