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Phoenix Inn Suites Eugene

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262 Reviews from our TripAdvisor Community

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There are newer reviews for Phoenix Inn Suites Eugene
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Showing 258: English reviews
Portland, Oregon
Reviewed 18 May 2016

I needed meeting space in short notice for a week. The staff at the Phoenix Inn were amazing to work with. So accommodating! The conference room is big, comfortable, and can be arranged for a variety of needs. The price was also really reasonable. I would recommend the Phoenix Inn for any business/meeting trips to Eugene!

Thank Nathaniel A
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Hi Nathanial- We really enjoyed having Fieldworks here and really appreciate such a kind review. Thank you for complimenting our team here! We hope to see you soon.

Reviewed 16 May 2016

We've been coming here for about 10 years. It continues to be very conveniently located by the University and Downtown. Rates are reasonable, room is fine and its got a great hot tub. What more could you want?

Thank johnk83776
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Thank you so much for your continued loyalty, johnk83776! We are so happy to have you a part of the Phoenix Inn Family. See you soon!

Bend, Oregon
Reviewed 2 May 2016

Nice room, clean and private. Quiet. Nonsmoking. Large king bed with plenty of pillows. TV was ok. Ok work out room. I will stay there again. The staff were very nice. Close to downtown Eugene. Adequate free breakfast, but nothing special other than waffles.

Thank MichelleWhi2015
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Hi Michelle- I am delighted to hear that our hotel met your standards. Please let us know how we can do better to wow you with our breakfast!

Reviewed 25 April 2016 via mobile

Finding a hotel near the University of Oregon is not hard, there are lots to choose from. But apparently finding a good one is s bit harder. While you can't beat the location and friendliness of the staff, a hotel ultimately comes down to a good nights sleep. Sadly that is hard to get here. The beds are ok at...

1Thank Katherine K
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Hi Katherine- I am truly sorry that your stay here was not up to yours or our standards. I have brought up both of your concerns to the appropriate departments so we can address them as soon as possible. I would love to know next time you are in Eugene so I can remedy your past stay.

Takoma Park, Maryland
Reviewed 20 April 2016 via mobile

My experience at The Phoenix was very nice. The staff was courteous and helpful. The location is convenient to downtown , the university and areas for jogging. The coffee in the lobby is even pretty good! The room was clean and spacious. I'd stay there again.

Thank Chuck R R
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

We really appreciate your review Chuck! Thank you for acknowledging our top notch staff. Let us know how we can earn your 5 star review!

Puyallup, Washington
Reviewed 11 April 2016

Was in town for a show @ McDonald Theater -- hotel was within walking distance (less than a mile) to the theater. Nice, clean hotel/rooms with comfortable beds & a decent continental breakfast. Water pressure in the showers was a little lacking, but that's not a big deal to me -- as long as the water is hot, I'm happy.

Thank April T
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Hi April! Thank you for your kind review. McDonald Theater is one of our favorite venues. We are so glad our hotel was able to provide easy access to your event! I have brought up the water pressure issue to our maintenance department as that shouldn't be an issue. Thank you again!

Aliso Viejo, California
Reviewed 31 March 2016 via mobile

Have stayed here before. Enjoy the proximity to the dorms and campus. Breakfast in the hotel is good and within walking a number of restaurants. Enjoyed our stay will revisit again in the future. Room was large enough to stretch out with a love seat to use for watching tv. Offered a desk as well.

1Thank debbie s
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Thank you for your review Allison B. I am so glad you enjoyed our hotel. I am so happy to hear our breakfast staff was able to assist you in your selections! We would be happy to have you back.

West Bend, Wisconsin
Reviewed 30 March 2016

Very close to campus, which is beautiful. We enjoyed walking the whole area. Easy to get to from Eugene Airport. They have a good continental breakfast and the staff is friendly. It has a beautiful view from the dining area to the stream and greenery outside.

Thank gwedeward0625
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

We are so happy to have impressed you, gwedeward0625. I have always said that our view here is a hidden gem, thank you for noticing!

San Diego, California
Reviewed 30 March 2016

We were visiting Eugene as part of the spring college tour for our daughter. The hotel was great for our needs. Room was spacious, comfortable and quiet (our 3 favorite things). Breakfast was typical and satisfactory and the location was close to the University of Oregon.

Thank Buddy V
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Hi Buddy V! Thank you so much for your amazing review. We are so happy that we provided your 3 favorite things (mine too!) while you were here. We hope your daughter picks UO so we can see your family for the next 4 years!

Central Point, United States
Reviewed 30 March 2016

Right near U of O, great rate and breakfast. Staff was friendly and helpful and the facilities were clean and up to date with plenty of parking and easy access from I-5. The room was as advertised. After staying at other out dated locations along Franklin we'll definitely be staying here again!

Thank Maralee S
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Hi Maralee- Thank you so much for your 5 star review! We love that everything fit your needs while you were visiting Eugene. We can't wait to have you back!

76 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (47)
Pool/Beach Area (3)
Room/Suite (13)
Hotel & Grounds (13)
Business Centre/Function Rooms (3)
Dining (4)
View from Room (2)
Bathroom (5)
Other (4)

Management photos: Courtesy of the property manager

All Management Photos (29)
Business Centre/Function Rooms (3)
Dining (5)
Hotel & Grounds (5)
Room/Suite (6)
Pool/Beach Area (1)
Other (9)


  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Phoenix Inn Suites Eugene

Address: 850 Franklin Boulevard, Eugene, OR 97403
Region: United States > Oregon > Eugene
Price Range: ₹ 6,931 - ₹ 10,623 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Phoenix Inn Suites Eugene 2.5*
Number of rooms: 95
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Also Known As:
Phoenix Inn Suites Eugene Hotel Eugene
Phoenix Hotel Eugene
Eugene Phoenix Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Phoenix Inn Suites Eugene staff and other travellers.
5 questions
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Glens Falls, NY
Fossil, Oregon
5 months ago
San Antonio, Texas
over a year ago

See all questions (5)

Questions? Get answers from Phoenix Inn Suites Eugene staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer the rooms on backside of the hotel overlooking the creek.”
David_3223, 11 Mar 2017 | Read review
“stay away from the elevator--otherwise all good”
gm884, 18 Feb 2017 | Read review
“Ask for south facing rooms to avoid the train horn.”
W1056RXpats, 29 Nov 2016 | Read review
“4th floor was very quiet”
Shalishan, 18 Nov 2016 | Read review
“Book a room near the back”
wbensch, 21 Oct 2016 | Read review
5 of 5