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Residence Inn Eugene Springfield

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#9 of 34 Hotels in Eugene
Certificate of Excellence
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199 Reviews from our TripAdvisor Community

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Showing 191: English reviews
Baltimore, Maryland
Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 2 weeks ago via mobile

Honestly, it was the best hotel experience I've ever had and I've stayed at quite a few places over the years. My husband and I were there to pick up our twins about to be born through surrogacy. We showed up without a reservation as the OB/GYN thought we should come out a month early - he expected the twins... More 

Helpful?
Thank David_Sackett
Franziska W, Manager at Residence Inn Eugene Springfield, responded to this review

Thank you so much for your extended stay with us, David! Congratulations on your new twins, and we are thrilled to hear that everyone is happy and healthy. It is wonderful to hear that you enjoyed your stay, and that our general manager and all of the staff were kind, courteous and that you experienced superior service. It's great that... More 

Corona, California
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 7 October 2016

My wife and I drove straight up from Southern California to Eugene to drop off our son at college. Could not have asked for a better room to relax in. This place knows how to do it right. From the front desk to anyone else you asked questions too, they were all pleasant. I would recommend this Marriott to anyone... More 

Helpful?
Thank Stephen A
Franziska W, Manager at Residence Inn Eugene Springfield, responded to this review

Thank you so much for taking the time to write about your recent stay with us at the Residence Inn in Eugene! We are so thrilled to hear that you thoroughly enjoyed your stay, and that you got your son all situated at the university. It's wonderful to hear that you found our staff friendly and very helpful, and that... More 

Thousand Oaks, Ca
Level Contributor
103 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 27 September 2016

We stayed for 5 nights and the bill was just over $1600. The first night was reasonaby priced for a 1 bedroom suite, but the last 4 nights were almost $400 a night! I know it was move-in and a home game weekend, but this seems a bit like price gouging. One day we left the room at 9:30am, removed... More 

Helpful?
Thank BethTO
Franziska W, Manager at Residence Inn Eugene Springfield, responded to this review

Thank you so much for choosing to stay with us at the Residence Inn Eugene, Beth. We are happy to hear that your 4 night stay here in the area was fun, and that you liked Eugene. We want to sincerely apologize for the few mishaps that occurred during your stay. We understand that it can be very frustrating to... More 

Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 September 2016 via mobile

My husband and I stopped here in Eugene as we were passing thru. We had a suite. Room was extremely spacious, clean and soooooo comfortable. Full kitchen, beautifully decorated. We truly felt like we were home. We recommend staying here. We would definitely here again and again. Thanks for making us feel welcome. So far my favorite stop on our... More 

Helpful?
Thank iz s
Franziska W, Manager at Residence Inn Eugene Springfield, responded to this review

Thank you for your great review! We are thrilled to hear that you had a lovely stay, and that check-in was super quick and easy. It's wonderful that you felt so at home in our beautifully decorated suite with the spacious and clean kitchen. Thank you so much for recommending us, we greatly appreciate it, and we can't wait to... More 

Level Contributor
5 reviews
3 hotel reviews
Reviewed 7 September 2016 via mobile

We stayed overnight on our way to San Francisco and again on our way home. The reception was amazing and our room had been upgraded to a two bedroom at no extra charge which was perfect for us. The complimentary breakfast was one of the best I've ever had. The only complaint- very difficult to find even with GPS. Both... More 

Helpful?
Thank Allan T
Franziska W, Manager at Residence Inn Eugene Springfield, responded to this review

Thank you so much for taking the time to share your feedback about your recent stay with us! We are happy to hear that both times you stayed, it was awesome, and that the front desk staff was amazing. We are so happy that you enjoyed your complimentary upgrade. Thank you so much for staying, and we hope to see... More 

Redondo Beach, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 August 2016

99% of the time Marriott hotels have consistently quality rooms, breakfast & amenities- with no let downs. Customer service is what makes one Residence Inn different from another. Form the moment I stepped into the lobby of the Eugene Residence Inn I was sucked in to their happiness. Casey greeted me and his attitude gave the feel like we were... More 

Helpful?
Thank Ellen310
Franziska W, Manager at Residence Inn Eugene Springfield, responded to this review

Thank you so much for taking the time to write such a great review, Ellen! It is so wonderful to hear that Casey and Brion made you feel so welcome and at home. We love hearing that this great service continued throughout your three day stay. We take such pride in our customer service, and we will definitely share your... More 

Level Contributor
154 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 31 August 2016

This hotel has a great location, just across the river from the down town area. Marriott's are Marriott's and they are all very similar. This one had a nice pool area where we could relax in the afternoon and recharge our batteries. The room was large and had a living area and kitchen. My only complaint was that the hotel... More 

Helpful?
Thank Sully234
Franziska W, Manager at Residence Inn Eugene Springfield, responded to this review

Thank you so much for staying with us! We are so happy to hear that you loved our location, and that the pool area was very inviting on these hot afternoons. It's also great to hear that having the kitchen and living room area in your suite were a plus, and that you enjoyed our full hot breakfast in the... More 

Glenburnie
Level Contributor
136 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 31 August 2016 via mobile

Pool extremely dirty needs a good scrubbing which reduced my rating so great to have a kitchen living area Too bad they do not recognize gold or platinum member with a bottle of water. Breakfast was ok and they did mix it up, sometimes our recycling was not emptied. Clean the pool please

Helpful?
Thank Mammo64
Franziska W, Manager at Residence Inn Eugene Springfield, responded to this review

Thank you so much for staying with us! We are happy to hear that you enjoyed your stay, and that you liked having a kitchen and living room area in your suite. It's also great to hear that you enjoyed the complimentary breakfast in the morning. Thank you for your feedback about the pool. We would like to let you... More 

Orange County, California
Level Contributor
80 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 11 August 2016

Recently stayed here during a road trip up the five to Seattle. This is a pleasant residence inn that is quite comfortable. Very clean and quiet . The mattress was good so I was able to get a decent nights sleep. The price is a little steep for just passing through. Everything was booked so my choices were limited.

Helpful?
Thank ohchad
Brooks M, Manager at Residence Inn Eugene Springfield, responded to this review

Thank you for staying with us! We're happy to hear you found our hotel comfortable, clean, and quiet. We are also pleased that you got such a good night's sleep! Our prices are are lower for longer stays, so we understand your concern regarding the price for one night and apologize for any inconvenience this caused. Thank you for writing... More 

Vancouver, Canada
Level Contributor
215 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 23 July 2016

We are a family of 4 with 2 teen boys. Finding a reasonably priced hotel close to downtown with 2 separate bedrooms and bathrooms is nearly impossible to find in any hotel brand these days. The Residence Inn meets this important criteria for us. The rooms were spacious and clean. The full size kitchen is always convenient for cold drinks... More 

Helpful?
Thank CanadaKids
Franziska W, Manager at Residence Inn Eugene Springfield, responded to this review

Thank you so much for your recent stay with us! We are thrilled to hear that you and your family enjoyed your time at our location, and found that it worked well for you and your teen boys. We are so glad that you enjoyed the kitchen, and that the hot complimentary breakfast was also a nice touch. It's also... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Residence Inn Eugene Springfield

Address: 25 Club Road, Eugene, OR 97401
Region: United States > Oregon > Eugene
Price Range: ₹ 12,064 - ₹ 16,588 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Eugene Springfield 3*
Number of rooms: 84
Reservation Options:
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Also Known As:
Residence Inn Eugene Springfield Hotel Eugene
Eugene Residence Inn
Hotel Style:
#3 Romantic Hotel in Eugene
#3 Business Hotel in Eugene
#5 Family Hotel in Eugene
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Eugene Springfield staff and other travellers.
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Questions? Get answers from Residence Inn Eugene Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Perfect third floor, new wing room. Easy access to parking, quiet, clean.”
 of 5 bubbles Ellen310, 31 Aug 2016 | Read review
“2 bedroom and 2 bath with kitchen and separate living room with pull out sofa bed.”
 of 5 bubbles CanadaKids, 23 Jul 2016 | Read review
“choose first floor closest to the outside doors to parking. That way, if you have groceries, you don't have to haul them a long distance.”
 of 5 bubbles FeliciaL910, 21 Jul 2016 | Read review
“We stayed on ground level and it was quiet”
 of 5 bubbles Stev53, 13 Jan 2016 | Read review
“You need to ask the front desk for a quiet room and then check it out to make sure it is quiet enough for you.”
 of 5 bubbles 799carym, 9 Nov 2015 | Read review
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