Tru by Hilton Eugene
3111 Franklin Blvd., Eugene, OR 97403
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Avg. ₹13,360 /night, 1/13 - 1/14
₹27,581
per night
₹19,997
per night
₹12,412
per night
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About
#20 of 39 hotels in Eugene
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
The Tru by Hilton Eugene, OR is located off I-5, and close to various hiking and biking trails around the Willamette River. Hayward Field is 1.3 miles away and we're less than 10 minutes from Autzen Stadium, home of the Oregon Ducks. Downtown Eugene and local shopping/dining at 5th Street Market are within 3 miles. You can also enjoy our comfortable lounge area with a pool table and daily free hot breakfast.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Game room
Hiking
Kids stay free
Paid private parking on-site
Parking
Wifi
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Outdoor dining area
Snack bar
Wine / champagne
Vending machine
Tennis court
Aerobics offsite
Billiards
Bowling offsite
Canoeing offsite
Patio
Raquetball offsite
Squash offsite
Tennis court offsite
Water park offsite
Board games / puzzles
Children's television networks
Children Activities (Kid / Family Friendly)
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Photo copier / fax In business centre
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Refrigerator
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Seating area
Telephone
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Business
Languages Spoken
English, Spanish
Location
3111 Franklin Blvd., Eugene, OR 97403
Getting there
Eugene Airport
16 km•
See all flights
Car Hire
820 Restaurants
within 10 kilometers
Reviews
Traveller rating
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- 26
- 7
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- 5
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Detailed Reviews
Hotel's Favourite
This hotel is excellent. There's 24-hour security and our room was quiet, comfortable, and clean. They even serve pancakes at the complimentary breakfast. Staff are super nice, too. I fefintely recommend staying here.
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Review collected in partnership with Tru by Hilton
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael Fear, General Manager at Tru by Hilton Eugene
Responded 27 Jul 2023
Thank you for your 5-star view or the Tru By Hilton Eugene. We really appreciate you taking the time to let us know you enjoyed your stay with us. Clean, comfortable, safe and made to order pancakes - it's a great day at the Tru By Hilton Eugene. :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What an amazing value!
Located right across the street from the Willamette River and the river bank bike path, we literally did not use our car for the entire four days we were here! We just got up every morning and worked out in their cute little fitness center, had some great coffee and headed out. We found the TRU hotel central to the great things in this area: 15 minute bike ride to downtown Eugene down the river path, 5 minutes to UO, another 15 minutes to downtown Springfield and Planktown our favorite restaurant/brewery in the area. Just past Planktown is the mill race bike path and Doris Ranch. If you are not already familiar, search Google for these places they are hidden gems!
The TRU is a new concept hotel with a really fresh brand that is designed to get you out of your room and socializing in their huge lobby complete with big screen TVs, pool table, and tons of really modern comfortable seating areas. The beds were so comfy but the river view won us over! They did not have the breakfast going because of COVID but the friendly staff was super helpful and bent over backwards for us. It was quite obvious to us that everyone working here was really excited about their new place of employment. They all had such a cool personal story to share..fun people!
I would recommend this hotel and it's location to anyone coming to Eugene or Springfield. If you were coming in to see a basketball game or concert at Mac Arena, Visiting UO, or just want a great jumping off place to explore the area around Eugene and Springfield. While there are hotels directly across the street from UO we found them older and more expensive... and to be honest, a little stinky! :( . If you can travel by bike, we can't emphasize enough that the best urban bike path in the state is literally across the street.
Located right across the street from the Willamette River and the river bank bike path, we literally did not use our car for the entire four days we were here! We just got up every morning and worked out in their cute little fitness center, had some great coffee and headed out. We found the TRU hotel central to the great things in this area: 15 minute bike ride to downtown Eugene down the river path, 5 minutes to UO, another 15 minutes to downtown Springfield and Planktown our favorite restaurant/brewery in the area. Just past Planktown is the mill race bike path and Doris Ranch. If you are not already familiar, search Google for these places they are hidden gems!
The TRU is a new concept hotel with a really fresh brand that is designed to get you out of your room and socializing in their huge lobby complete with big screen TVs, pool table, and tons of really modern comfortable seating areas. The beds were so comfy but the river view won us over! They did not have the breakfast going because of COVID but the friendly staff was super helpful and bent over backwards for us. It was quite obvious to us that everyone working here was really excited about their new place of employment. They all had such a cool personal story to share..fun people!
I would recommend this hotel and it's location to anyone coming to Eugene or Springfield. If you were coming in to see a basketball game or concert at Mac Arena, Visiting UO, or just want a great jumping off place to explore the area around Eugene and Springfield. While there are hotels directly across the street from UO we found them older and more expensive... and to be honest, a little stinky! :( . If you can travel by bike, we can't emphasize enough that the best urban bike path in the state is literally across the street.
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Date of stay: August 2020Trip type: Travelled on business
Value
Rooms
Service
Room Tip:Â There's two views here, trees and river. Ask for a river view on the 4th or 5th floor.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pranav Patel, Owner at Tru by Hilton Eugene
Responded 1 Sept 2020
Mike Thank you for taking the time write and to give us such a glowing review of our property, location and our wonderful staff. We are, indeed, excited to be the newest hotel in the Eugene/Springfield hotel community with many unique amenities and desirable location. We look forward to seeing you on your next trip to the area. Eugene is really beautiful in the Fall. So we hope to see you kayaking down the river, checking out one of our many wonderful waterfall hikes or biking through wine country. Michael F. , GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I think this was one of the first times in a Tru and I loved it. From the warm welcoming hello to the nice and modern rooms, inviting lobby with a pool table and games... they really got a great concept here. I know the rooms are definitely smaller (not the regular size rooms people are accustomed to), but it's workable for a night or two. Everything was set up very efficiently and I also prefer the hard flooring over carpets, there is definitely sound transfer, but it was ok. Breakfast was also nice and they had it buffet style (finally a hotel without prepackaged bags of useless junk) and everything was organized great and there was plenty of room to sit and eat. Definitely on top of my list of new hotel chains to keep in mind for future travel.
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Date of stay: July 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael Fear, General Manager at Tru by Hilton Eugene
Responded 20 Sept 2021
Welcome to the Tru brand! We're happy to read that you enjoyed your recent stay at this new Hilton concept. We can't wait to welcome you back to the Tru by Hilton Eugene on your next trip to the area. The Fall season is a great time to visit. We've got beautiful weather and college football is back. Go Ducks!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a new and clean hotel (opened August 2020). We stayed here in the summer of 2021 and again in August 2022.
PROS
+ Lots of free hotel amenities in the common areas, such as a pool table and a gym.
+ Free buffet style breakfast, including eggs, breakfast meat, waffles, as well as cereals and breads.
+ Free 24/7 coffee and tea in the lobby.
+ All amenities are new and seem clean.
+ Located in a quiet part of the town. Franklin Blvd (in front of the hotel) takes you straight to downtown in several minutes by car.
+Free and large parking lot.
+Using the Hilton Honors app, you can check in ahead of time and choose your room before arriving at the hotel. You can use a digital key on your app to open the side door as well as your guest room door. You can check out on your app as well.
CONS
- Noise from Franklin Blvd (see "Booking Tips" below).
- The free coffee in the lobby tastes terrible.
Bottomline
We will stay here again if the price is right.
Booking Tips
$ If you want a quiet room, do NOT book a room with "river view." Rooms with river view face Franklin Blvd (SR 126). You may see the Willamette River, but you would also see I-5 (Interstate 5), a potential eyesore, and it's noisy. If you HAVE TO have a room with a view (not a view of the parking lot), book a room on a higher floor.
PROS
+ Lots of free hotel amenities in the common areas, such as a pool table and a gym.
+ Free buffet style breakfast, including eggs, breakfast meat, waffles, as well as cereals and breads.
+ Free 24/7 coffee and tea in the lobby.
+ All amenities are new and seem clean.
+ Located in a quiet part of the town. Franklin Blvd (in front of the hotel) takes you straight to downtown in several minutes by car.
+Free and large parking lot.
+Using the Hilton Honors app, you can check in ahead of time and choose your room before arriving at the hotel. You can use a digital key on your app to open the side door as well as your guest room door. You can check out on your app as well.
CONS
- Noise from Franklin Blvd (see "Booking Tips" below).
- The free coffee in the lobby tastes terrible.
Bottomline
We will stay here again if the price is right.
Booking Tips
$ If you want a quiet room, do NOT book a room with "river view." Rooms with river view face Franklin Blvd (SR 126). You may see the Willamette River, but you would also see I-5 (Interstate 5), a potential eyesore, and it's noisy. If you HAVE TO have a room with a view (not a view of the parking lot), book a room on a higher floor.
Read more
Review collected in partnership with Tru by Hilton
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael Fear, General Manager at Tru by Hilton Eugene
Responded 16 Nov 2022
Thank you for staying with us again and taking the time to point out our many positive features. You might be interested to know that we've recently changed coffee brands and are receiving many positive comments. Also on your next visit, if you'd like a river room and find it too noisy, we do offer white noise sleep machines as an option. Again, thank you for returning to see us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We selected this Hilton property primarily because it is a new hotel, only about 2 years old. Our room was clean and comfortable as were the public areas. The bed and pillows were comfortable for a good night's sleep. As the Tru line of proerties are designed as more "minimalist" than other Hilton brands, there was no place in the room for us to lay out our suitcases except on the floor (which we like to avoid). The only other downside for our river-facing room was the street noise below. This was obviously not a Hilton problem, but the noise from loud cars in the evening was a nuisance. The included hot breakfast was standard Hilton fare, but was clean and organized. The front desk staff were very courteous and helpful. Parking was plentiful while we were there, although there is quite a bit of traffic in the parking lot due to the through-traffic from two adjoining hotels.
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Review collected in partnership with Tru by Hilton
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael Fear, General Manager at Tru by Hilton Eugene
Responded 16 Nov 2022
Thank you for staying with us. We look forward to serving you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our first time staying here. We travel to Eugene frequently and usually stay somewhere else, but they continue to raise their prices and take away amenities. We were very pleased with our stay at Tru, but wish it were located closer to downtown.
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Review collected in partnership with Tru by Hilton
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael Fear, General Manager at Tru by Hilton Eugene
Responded 3 Jun 2021
Thank you for staying with us. We appreciate your comments and are glad you found our hotel to be of your liking and at an affordable price. We're only a few minutes to downtown with easy access via car. We hope to see you again on your next trip to Eugene.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We are on a long trip from San Diego to Buckley, WA and just want to sleep overnight so we're trying to stay at hotels near $100 that are just off the 5. We've discovered if you do that, you're going to get the parties in the parking lots, unsavory people hanging out and even "ladies of the night" drop offs, etc. We were getting close to Eugene, OR and saw there were a lot of hotels to chose from. We went to $130 for the night at this hotel and WOW, it was so nice. From friendly service to free coffee, tea and hot chocolate in the lobby to modern rooms that are huge. The only issue is I used the disabled seat they provide for the shower due to a broken leg (nice touch, thank you for thinking of 'other-abled' people!) and water leaked all the way from the bathroom to the beds in the room. We cleaned it up but it was just a poor design. I let the check in clerk know about it and she seemed genuinely concerned about it. The hotel provided a hot breakfast from 6-9 that was amazing as well. My wife and I LOVED this hotel and would definitely stay here again.
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Date of stay: December 2021Trip type: Travelled as a couple
Room Tip:Â Parking was plentiful and close to the entrance.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael Fear, General Manager at Tru by Hilton Eugene
Responded 18 Mar 2022
Thank you for your wonderful review of the Tru By Hilton Eugene. We're pleased that you found us to be a convenient, friendly place to rest your head after long day of driving. It was our pleasure to serve you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is only a few months old and when we stayed the room rate was very low. The whole property was very clean and well organized. A lot of thought went into the design and organization. Our room was nicely furnished and everything was functional and very minimalistic. It reminded me of being at Ikea. The lobby is spacious and comfortable. It is a great place to hang out, to relax, and play a game of pool. Seating was ample and offered both community long tables and private nooks. Our room faced the parking lot and was very quiet, but I think even the river view rooms facing the street could not have been noisy since traffic throughout the day was light. Its a great budget option. You don't pay for a lot for unnecessary things and it offers so much in return. You sort of wish life was like that.
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Date of stay: December 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael Fear, General Manager at Tru by Hilton Eugene
Responded 15 Dec 2020
Thank you for your 5 star review. We appreciate you taking the time to write and let us know that you enjoyed your stay. We're glad that you were able to enjoy many of the features that make Tru a fun, unique brand, like our spacious lobby, business pods or our pool table. We hope you'll have the opportunity to visit us again on your next trip to Eugene.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We ended up with thousands of tiny bugs flying around our room on our second night there. No empty rooms to move to so all I got was a can of bug spray and a bummer from front desk. It was midnight so no chance of finding another hotel to stay in plus, we were staying with a group for a sporting event. Otherwise, everything would have been great and up to Hilton standards. Our group always stays in Hilton hotels and travels the Northwest for sports tournaments. We are consistently pleased with out accommodations and value but this time they just fell short of the mark. Although I understand that another room wasn’t an option, I do not feel I should have had to pay what I was charged for staying under those circumstances. I hardly slept and woke up with several bug bites.
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Review collected in partnership with Tru by Hilton
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael Fear, General Manager at Tru by Hilton Eugene
Responded 3 Jun 2021
Thank you for your comments. concerning this highly unusual situation. This is something we've not experienced since we opened last summer. It's strange that they only appeared on your second night. Perhaps someone accidentally brought them in from outside or left a window open? Y Please be assured that we called out our pest control company to review the area in order to prevent this from happening to other valued guests as well.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is the best hotel i have stayed in. They had really helpful staff and they were happy to help. They always greet you with a smile on. I loved my room since it was just like home in which the tv had cool features and breakfast was delicious freshly made everyday. The lobby is like a cool game room to hang out in along with some smaller booths in which you can sit alone and relax or work on a computer. If you meet Kathie at the front desk, you are in for a treat, she is very helpful and very kind, she makes you feel like you both have been friends for a long time when you make conversation with her.
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Review collected in partnership with Tru by Hilton
Date of stay: May 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael Fear, General Manager at Tru by Hilton Eugene
Responded 21 Jun 2022
Thank you for you kind comments about our hotel and team member, Kathie. We're glad you enjoyed your stay. We hope to see you on your next visit to Eugene.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I don’t remember seeing one.
Breakfast is complimentary and served daily in the lobby from 6 am - 10 am.
Yes, we do.
PRICE RANGE
₹11,808 - ₹13,618 (Based on Average Rates for a Standard Room)
LOCATION
United StatesOregonEugene
NUMBER OF ROOMS
86
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Frequently Asked Questions about Tru by Hilton Eugene
Which popular attractions are close to Tru by Hilton Eugene?
Nearby attractions include Cascades Raptor Center (6.8 km), Willamette River bike trail (4.8 km), and University of Oregon (2.0 km).
What are some of the property amenities at Tru by Hilton Eugene?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Tru by Hilton Eugene?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Tru by Hilton Eugene?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Tru by Hilton Eugene?
Yes, free parking and paid private parking on-site are available to guests.
What are some restaurants close to Tru by Hilton Eugene?
Conveniently located restaurants include Prince Puckler's Gourmet Ice Cream, Sweet Life Patisserie, and Sabai Cafe & Bar.
Are there opportunities to exercise at Tru by Hilton Eugene?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Tru by Hilton Eugene?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Tru by Hilton Eugene?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Tru by Hilton Eugene?
The staff speaks multiple languages, including English and Spanish.
Does Tru by Hilton Eugene have any great views?
Yes, guests often enjoy the city view available here.