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Hilton Eugene

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#3 of 34 Hotels in Eugene
GreenLeadersSilver level
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935 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Eugene
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Showing 925: English reviews
Boise, Idaho
Reviewed 20 March 2016 via mobile

I visited Eugene for a conference. The hotel was large enough to accommodate our group of 1000 people. There were enough rooms. The meeting rooms were large enough. Unfortunately, they were staffed for 200 to 300 guests. Check in was a long wait. The room looked cute. First thing I washed my hands and the towel bar fell off. The...

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Helpful?
Thank deliwife
Jody H, General Manager at Hilton Eugene, responded to this review

Dear deliwife, I am sorry that you experienced long waits at check in and in the restaurant. I will be sure to share your feedback with the appropriate managers to ensure that they are staffing properly for the expected business levels. Thank you for sharing your feedback. We hope that you will stay with us again. Best regards, Jody Hall...

Asheville, North Carolina
Reviewed 19 March 2016

Hotel is within easy walking distance of everything Eugene has to offer that is REAL ( No U of O ). Morning Glory Cafe, Saturday Market, Breweries, River Trails, Hult Center, Shedd Performing center, etc - No car needed, hilton will pick up/return @ airport

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Helpful?
Thank Allen R
Jody H, General Manager at Hilton Eugene, responded to this review

Dear KindredSpirit007, Thank you for sharing your reviews. I am happy that you found our downtown location convenient for exploring Eugene, and that you were able to experience our city. We look forward to taking care of you again! Best regards, Jody Hall General Manager

Coos Bay, Oregon
Reviewed 15 March 2016

It's a Hilton, so you should expect the best! The staff is very nice and the rooms are clean and beds are very comfy. But the rooms are showing there age, chipped paint around the door frames, water stains in the ceiling, cold pool, towels in the room bath smelled like a high school locker room. "were given fresh ones...

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Helpful?
Thank Bryan M
Jody H, General Manager at Hilton Eugene, responded to this review

Dear Bryan K., Thank you for taking time to share your review of our hotel. I am sorry that your guest room and pool experience were not to your expectations. We are continually working to improve our guest experience and will use your feedback in that endeavor. Please also know that we will be updating our guest rooms this year,...

Bend, United States
Reviewed 11 March 2016

Very nice staff. Room was nice and clean. I would stay there again. My recommendation would be not to stay in a room on the street side or near an elevator...tends to be noisy. If you forget something, the hotel is happier to provide it to you. The in room dining was fantastic.

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Helpful?
Thank Deana H
Jody H, General Manager at Hilton Eugene, responded to this review

Dear Deana H., I am very pleased to read that you enjoyed your stay with us. Thank you for sharing your review, we hope that you will choose to stay with us again soon! Jody Hall General Manager

San Francisco, California
Reviewed 6 March 2016

I stay in a lot of hotels and really only review when its really good or really bad. This was a really crazy good one. Perfectly located to walk everywhere. Go across the street to the HiFi for live music or see a show next door at the Hult (I saw jersey boys). Marche down the street is best for...

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Helpful?
Thank poffy21
Jody H, General Manager at Hilton Eugene, responded to this review

Dear poffy21, Thank you for taking time to share your review. We are very glad that you enjoyed your stay at our hotel and that you found the hotel's location convenient. We do hope that you will visit Eugene again, and allow us the opportunity to take great care of you again! Kind regards, Jody Hall General Manager

Beavercreek, United States
Reviewed 4 March 2016

As always, the Eugene Hilton was a great stay. Clean, well-appointed rooms, wonderful staff. And the heavenly beds! Our group uses this hotel for our annual conference and we have never been disappointed.

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Helpful?
Thank Vicki B
Jody H, General Manager at Hilton Eugene, responded to this review

Dear Vicki B., I am very pleased that you enjoyed your recent stay with during your conference. Our heavenly beds are about to be even more heavenly as we start replacing with new Suite Dreams mattresses in the coming months! Thank you for sharing your review, we look forward to seeing you again! Best regards, Jody Hall General Manager

Roseburg, Oregon
Reviewed 1 March 2016

after a conference was held in town with a few of the functions happening at this venue we decided to stay here. Had to park down the street, walk a block and cross traffic to get to hotel every time we left. Bathroom was so small we could not open the door while each other was brushing our teeth. Felt...

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Helpful?
Thank ktonly2016
Jody H, General Manager at Hilton Eugene, responded to this review

Dear ktonly2016, I am very sorry that you did not enjoy your stay with us. Please know that we will use your feedback as we plan our upcoming renovations. Kind regards, Jody Hall General Manager

Reviewed 1 March 2016

We appreciated the Hotel's crew. The room was a disappointment as the window would not seal properly and the wind whistled through the gap all night. Outside road noise was also a big factor in this review. It was very hard to stay asleep. The rest of the Hotel was nice, and as I said, the crew was top tier.

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Helpful?
Thank 36waynel
Jody H, General Manager at Hilton Eugene, responded to this review

Dear 36waynel, I am very sorry that you experienced problems with the window and noise in your guest room. Our upcoming renovations will address these concerns. I am glad that you found our team members service top tier. We hope that you will stay with us again. Best regards, Jody Hall

Parksville, Canada
Reviewed 1 March 2016 via mobile

We have stayed here a few times and as long as you get a city view room it is good. Rooms are comfortable and clean. Staff are friendly and cooperative. Don't get a room on the non city view side. Train will wake you all night and the drunks from the bars will scream and yell most of the night.

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Helpful?
Thank charlessK6466TH
Jody H, General Manager at Hilton Eugene, responded to this review

Thank you for sharing your review. Please know that we will be starting renovations to our hotel very soon that will include replacing all of the glass on the building. We look forward to the improved experience that these upgrades will provide. Kind regards, Jody Hall General Manager

Lincoln City, Oregon
Reviewed 1 March 2016

They improved my conference experience with deal pricing and underground parking access to escape Oregon weather. Signs of 2014 renovation are about with comfortable accommodations and lofty halls. Our room 1012 had no noise problems and I did not finds the fabled earplugs. We enjoyed tasty breakfasts with a excellent array of choices and top service.The location offers a wide...

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Helpful?
Thank Lloyd W
Jody H, General Manager at Hilton Eugene, responded to this review

Dear Lloyd W., I am happy that you enjoyed your stay with us, found your room clean and comfortable and enjoyed our downtown location. Thank you for taking time to share your review. We hope that you will stay with us again! Best regards, Jody Hall General Manager

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Hilton Eugene stands in the heart of downtown Eugene, Oregon. Recent renovations transformed our guest rooms, lounge area, fitness center and exclusive Executive Level. Located just two blocks from the Amtrak station and offering complimentary airport shuttle transportation to the Eugene airport, the hotel is easily accessible. With proximity to the University of Oregon campus, Hilton Eugene is a great choice for hotels near Autzen Stadium, Hayward Field and Matthew Knight Arena. Situated in the city’s art and entertainment district, the hotel is close to many things to do in Eugene with ease such as shopping, dining and visiting local businesses. ... more   less 

Additional Information about Hilton Eugene

Address: 66 East 6th Avenue, Eugene, OR 97401
Region: United States > Oregon > Eugene
Price Range: ₹ 8,393 - ₹ 12,183 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Eugene 3.5*
Number of rooms: 269
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Hotels.com, Priceline, Cancelon, Travelocity and Odigeo so you can book your Hilton Eugene reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Eugene Hotel Eugene
Hilton Eugene And Conference Center
Eugene Hilton
Hotel Style:
#1 Green Hotel in Eugene
#4 Business Hotel in Eugene
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Eugene staff and other travellers.
4 questions
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Oregon
9 months ago
Bend, Oregon
over a year ago
Portland, Oregon
over a year ago

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Questions? Get answers from Hilton Eugene staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room not facing the main street.”
 of 5 bubbles RhondaAS, 26 Oct 2016 | Read review
“AVOID train track side if your ears work, even a little...I am Diamond Elite, didn't matter.”
 of 5 bubbles markduck, 17 Oct 2016 | Read review
“Upper floor with a view”
 of 5 bubbles itraveleverywhere, 14 Oct 2016 | Read review
“"City View" overlooks Eugene, the other side sees more trees and hills but the trains run on that side.”
 of 5 bubbles davidmV9920GF, 30 Sep 2016 | Read review
“South facing rooms are away from the train tracks, north facing rooms have amazing mountain views.”
 of 5 bubbles asawyer79, 29 Sep 2016 | Read review
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