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Hilton Eugene

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#3 of 34 Hotels in Eugene
GreenLeadersSilver level
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Hilton Eugene
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952 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Eugene
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Showing 942: English reviews
Poulsbo
Reviewed 3 weeks ago

Needed a hotel close to my destination. This was recommended by a friend for the location. It got the job done. A place to sleep and shower in the morning. The buffet was horrible. The eggs had sat out too long.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank John O
Jody H, General Manager at Hilton Eugene, responded to this review

Thank you for sharing your review of our hotel. we greatly appreciate your feedback. I am sorry that you did not enjoy the breakfast buffet. I will share your feedback with our culinary team as we are always seeking to improve our products and our services. We hope that you will choose to stay with us again in the future....

Vancouver, British Columbia, Canada
Reviewed 3 weeks ago

Good enough if your travelling with dogs. I have two large dogs, Cane Corso and Rottweiler, they both could stay in hotel no problems. Room was OK, looks like they turned the whole handicap floor into pet friendly rooms, so the bathroom is a handicap bathroom, that was the only weird part. Room itself was clean, furniture was average, flat...

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Helpful?
Thank ChrisLet84
Jody H, General Manager at Hilton Eugene, responded to this review

Thank you for sharing your review of our hotel, we greatly appreciate your feedback. We do actually have pet friendly rooms on all of our guest room floors, based on availability of course. I am glad that you found the guest room convenient for you and your pets. We hope that you will choose to stay with us again in...

Los Angeles, United States
Reviewed 4 weeks ago

The room smells, Airconditions got broken(although outside temperature was under 30). And the reception woman 's attitute had been so bureaucracy and no smile ! The hotel is very old and not good renovated I never recomend you stay this hotel . the only good thing of this hotel is the location.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 536masahiroo
Jody H, General Manager at Hilton Eugene, responded to this review

I am very sorry that you did not enjoy your stay with us. Our goal is to ensure that every guest feels genuinely cared for, valued and respected. We will use your feedback to continue to improve our hotel. Thank you for sharing your feedback. Kind regards, Jody Hall General Manager

Eugene, Oregon
Reviewed 4 weeks ago

Did not like this dreary hotel. It badly needs an update. It is centrally located but certainly is not comfortable to stay in. The room was noisy and very cold. The windows need replacing to bring them up to date along with the drab decor. And who bought that baby poop colored carpet in the meeting rooms reception area on...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank AbuelitaL
Jody H, General Manager at Hilton Eugene, responded to this review

I am very sorry that you did not enjoy your stay with us. Please know that we are indeed under renovations with updates to guest rooms, restaurant and conference center occurring throughout this year. In addition we will be replacing all of the hotel windows with new double pane glass. Thank you for sharing your review, we appreciate the opportunity...

San Jose, California
Reviewed 4 weeks ago

The room was fine. The service was not good. I had a faulty hair dryer in my room that kept turning on and off. I called the front desk to get a replacement but was put on hold. I was on hold for 5 minutes, then someone picked up and laughed and I was put on hold again. I just...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank then235
Jody H, General Manager at Hilton Eugene, responded to this review

Thank you for taking time to share your review of our hotel. I am very sorry that the front desk staff did not handle your telephone call correctly. Pleas be assured that I will address this with the team to ensure it doesn't happen again. We hope that you will consider staying with us again in the future. Best regards,...

Takilma
Reviewed 4 weeks ago

Great hotel in a great spot. Not fancy but clean and comfortable. Food is good and bar is good too. Close to night life and the heart of Eugene. I stay here a lot and have had minimal problems. I definitely recommend Hilton Eugene.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank takilmakid
Jody H, General Manager at Hilton Eugene, responded to this review

I am very pleased that you enjoy your stays with us and find our hotel clean, comfortable and in a great location! Thank you very much for your loyalty to our hotel and for your recommendation. We look forward to hosting you again! Kind regards, Jody Hall General Manager

Eugene, Oregon
Reviewed 4 weeks ago

The service was great. Room Service food was outstanding. The room was clean and very spacious. Amenities were great. We would definitely stay there again. Excellent location in downtown Eugene. Staff was knowledgeable about the area and gave great recommendations,

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank charlesmY4674FN
Jody H, General Manager at Hilton Eugene, responded to this review

I am very glad that you enjoyed your stay with us and that you found everything to your expectations. We hope that you will choose to stay with us again in the future! Kind regards, Jody Hall General Manager

Eugene, Oregon
Reviewed 4 weeks ago

We lost power at our home during the recent ice storm. We knew that we couldn't stay the night in hour house with no heat, so called to book a room for the night. The staff was extremely courteous, but the room wasn't all that impressive for the price. The bed and pillows were fairly comfortable. We were glad to...

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Helpful?
Thank Gwen B
Jody H, General Manager at Hilton Eugene, responded to this review

Thank you for taking time to share your review. I am very sorry that you experienced billing concerns while staying with us. I will investigate this matter to ensure all proper procedures are being followed. Thank you again for sharing your review, we hope that you will consider staying with us again in the future. Best regards, Jody Hall General...

ENCINO
Reviewed 14 December 2016

Nice hotel. Clean rooms and excellent staff. Excellent breakfast buffet. Could use better cable channels. Windows in room were not sealed from outside so cold air came in room. Disappointed that a Bible was not provided in room.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank RICHARD K
Jody H, General Manager at Hilton Eugene, responded to this review

Thank you for taking time to share your review. I am glad that you enjoyed your overall stay with us and that you found our staff excellent. I will have our property engineer check the insulation in the guestrooms. Please know that we do provide Bibles upon request. Simply telephone the front desk and we will send it up promptly....

Portland, Oregon
Reviewed 9 December 2016

This is a dated building with a large collection of cobwebs- in the lounge, in the room and in the restaurant. I was given a room that obviously on top of the HVAC system which made it sound like I had a frieght train in the room. Pretty disappointing since there was hardly anyone at the hotel and I prebooked....

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank lamorgan2016
Jody H, General Manager at Hilton Eugene, responded to this review

Thank you for taking time to share your review. I am very sorry that you were not assigned your preferred guest room. I will investigate what occurred that caused this to happen. We will also look into any noise being created by our HVAC units. Your feedback is very much appreciated and we will use it to continue to improve...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Hilton Eugene stands in the heart of downtown Eugene, Oregon. Recent renovations transformed our guest rooms, lounge area, fitness center and exclusive Executive Level. Located just two blocks from the Amtrak station and offering complimentary airport shuttle transportation to the Eugene airport, the hotel is easily accessible. With proximity to the University of Oregon campus, Hilton Eugene is a great choice for hotels near Autzen Stadium, Hayward Field and Matthew Knight Arena. Situated in the city’s art and entertainment district, the hotel is close to many things to do in Eugene with ease such as shopping, dining and visiting local businesses. ... more   less 

Additional Information about Hilton Eugene

Address: 66 E 6th Ave, Eugene, OR 97401-2224
Region: United States > Oregon > Eugene
Price Range: ₹ 8,868 - ₹ 13,507 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Eugene 3.5*
Number of rooms: 269
Reservation Options:
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Also Known As:
Hilton Eugene And Conference Center
Hilton Eugene Hotel Eugene
Eugene Hilton
Hotel Style:
#1 Green Hotel in Eugene
#4 Business Hotel in Eugene
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Eugene staff and other travellers.
5 questions
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Medford, Oregon
Oregon
10 months ago
Bend, Oregon
over a year ago
Portland, Oregon
over a year ago

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Questions? Get answers from Hilton Eugene staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner room facing street was terribly noisy”
 of 5 bubbles bubbie9, 17 Jan 2017 | Read review
“The higher up and on the south side will be quieter, because of trains. Major traffic street run on both sides of the hotel.”
 of 5 bubbles GwenB357, 16 Dec 2016 | Read review
“Ask for a room not facing the main street.”
 of 5 bubbles RhondaAS, 26 Oct 2016 | Read review
“AVOID train track side if your ears work, even a little...I am Diamond Elite, didn't matter.”
 of 5 bubbles markduck, 17 Oct 2016 | Read review
“Upper floor with a view”
 of 5 bubbles itraveleverywhere, 14 Oct 2016 | Read review
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