The woman manager here is the most unprofessional front desk individual ever met. I had items stolen from my room. Yes maids do steal here 100%. We had over 1k of sports memorabilia stolen from room. When called and asked. They said yes I did here something about left items. When the manager came back and asked how much the items were worth left in the room. Our mistake was telling them the amount. They immediately told us that there was nothing left in the room and they found nothing. Between the manager in the gentleman that works at the front desk both stories changed multiple times. I would suggest never going to this hotel. I’ve traveled all over the world for work. This is one of the worst hotels I’ve ever been to. 100% unprofessional and disrespectful.
Thanks to both Jesse (pm) and Josh (am) at the front desk for fantastic service! We were exhausted rolling in and they were both friendly, helpful, and professional! Room was great, hotel was quiet - got needed ZZZs and we were off! Thanks!
We stayed here 2 nights but should have mooved, it was on the conor on 2 main streets with very much noise 24 hours, the staff att the front desk was not freindly at all, the kontinental breakfirst was terrible :(
Advertised jacuzzi tub didn't work, bath fan squealed loudly. Gangs of tweakers causing problems with constant police presence outside. Comfy bed and water got hot. Room #120 staff was extremely helpful and apologetic bout all the riffraff
i thought the taller gentlemen at the front desk was supper sweet. Very helpful and took the time to make me feel more than a customer, also went and offered to help my husband and i with out suitcases ! The beds are suppper comfy! the second floor was pretty quite , we stayed in a king mini suite which has a pull out couch as well as the comy king bed! the room is huge only thing that i would have liked was the noise of the cars going by.
i really appreciate people who are sweet and not just all buisness the new guy goes the extra mile and asks how're you doing and all the in between, i couldn't beilive he was new! not only is the price good for how nice the place is and how comfy the beds are the area is supper good and easy access to the freeway and stores and fun stuff to do! this is a kid friendly hotel and one i would suggest for familes it is supper safe and no shady buisness going on! i will defiently be telling people who are looking for a place to go to in this area about it! 10/10 would recomened!
We stayed on 1st floor and our room definitely had a stench of cigarette smoke. The bedspread had holes in it. My daughter's room across from us was worse. The room was clean and had fresh towels and good products. The sign on the front door said 100% non-smoking hotel but it should be qualified as former smoking hotel. The owner should invest more money to change furnishings and carpets to claim 100% status.
Friendly staff. Clean and spacious room with good shower and nothing broken. Laminate wood floors throughout hotel so no dirty, smelly, germ-infested carpets! Small outdoor pool, and a parking garage. Conveniently located just off the Interstate Highway and on a main road near many restaurants and businesses. I would definitely stay there again.
This place is such a dump! There are burn holes in the bedding, the lamp shades have stains, there’s cracks in the counters, they didn’t even both to remove the window curtains to paint (it’s all over!)… You get what you pay for 🤷🏻♀️ I’d never stay here again! See photos!
The staff are rude (unless you are a regular person staying long term). The pool is not cleaned regularly. Inspector came during our time there & marked the pool as not clean. As a result of the unclean pool my granddaughter contracted a bad infection in her eyes/head. She went to emergency and was put on antibiotics & eye drops. We also had a NO maid service request on file as we work days & our pet (that was registered when we checked in) was inside doing her 8 yr old cat sleep all day routine when they decided to enter our room without notice. They saw my side of the room tidy, but the granddaughters side had sheets from her bed on the floor. They marked the room as not clean. Our room was locked so we could not enter when we returned from work. They demanded we vacate the property. We were not given a chance to clean the room so we could get all our deposit monies for the room and $276 in a check held to cover 'incidentals'. A property inspector visited a week before they decided we were going to go that marked them down for a dirty pool & other things. Avoid staying at this motel, there are better motels in the area for the same price range that keep their properties up to standards.…