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Riverhouse on the Deschutes

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Riverhouse on the Deschutes
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779 Reviews from our TripAdvisor Community

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There are newer reviews for Riverhouse on the Deschutes
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Showing 779: English reviews
Vernon, Canada
Reviewed 10 November 2015

Stayed here passing through Bend. Room was satisfactory although we did not have a view. Off season rates made it a reasonable value. Bed was quite soft - probably time to be replaced. Would come back here again in off season but would not pay full rate.

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Helpful?
Thank RexBuck
RiverhouseBend, Public Relations Manager at Riverhouse on the Deschutes, responded to this review

Rex, Thanks for your feedback regarding your stay. I'm wondering if you could give me a call or email me (it's below) and let me know what room you stayed in so we can check out the mattress in that room? If you didn't hear, we're about ready to go through a $10 million renovation that started just this week...

New Jersey
Reviewed 3 November 2015

O.K., I fell for the pictures of the river flowing by my room. That river was probably the only redeeming quality of the hotel. The front desk staff seemed to be more interested in entertaining the conference goers than checking me in.The rooms were probably 20 years over due for an up-grade. The indoor pool and spa were closed due...

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Helpful?
2Thank dbk680
RiverhouseBend, Public Relations Manager at Riverhouse on the Deschutes, responded to this review

Thank you for your feedback regarding our hotel and I'm sorry we missed the mark on your stay. I hope you reconsider and give us another try this spring as we're heading into a $10 million renovation of our hotel rooms. If you have a moment, I would like to talk to you about your stay so I can work...

Kansas City
Reviewed 30 October 2015

Don't be fooled - this is a motel. All rooms are accessed outside. The rooms are very outdated, although I will say the beds were comfortable. From the pictures on the website, we were hoping to be able to find a place to sit outside by the river. No luck. The only way to sit by the water is to...

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Helpful?
Thank Tricia M
RiverhouseBend, Public Relations Manager at Riverhouse on the Deschutes, responded to this review

Tricia, Thank you for your feedback regarding our hotel. If you haven't heard, we've started at $10 million renovation of our hotel. I hope you reconsider staying with us and I would love to talk to you more about your stay. My contact info is below and I can be reached by email or phone. I hope to hear from...

Salem, Oregon
Reviewed 21 October 2015

We are currently staying at this hotel and thankfully we check out today. When we arrived on Monday at 3:30pm we just asked about room availability and we were told check in is at 4:00. So no problem they said our room just needed to be inspected. I might add that we are here with a very large group staying...

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Helpful?
Thank JeffPKirkland
RiverhouseBend, Public Relations Manager at Riverhouse on the Deschutes, responded to this review

Jeff, I'm sorry for the lack of communication with the front desk about your room. It's unacceptable and I will make sure we talk with staff so this doesn't happen again. I'm wondering if you could give me a call so we can go over in more detail your stay at our hotel. I hope to hear from you soon,...

Chicago, Illinois
Reviewed 20 October 2015

Indoor pool undergoing construction in October (really?) sauna out of order, restaurant closed to pipe burst issue. Buffet breakfast had dirty silverware and paper-towels for napkins (the type found in public bathrooms), with guests fighting over the 6 sets of salt/pepper shakers for the 20 or so tables. Staff was pleasant, but didn't really seem to care. Room was nice....

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Helpful?
1Thank HansJohann3
RiverhouseBend, Public Relations Manager at Riverhouse on the Deschutes, responded to this review

Thanks for your feedback. I'm sorry that it wasn't communicated to you that our indoor pool and sauna were under construction. I will make sure I meet with our team, and we work on better communicating any hotel section closures. The indoor pool project was begun two months ago and will be finished mid-November. The outdoor pool will be started...

Seattle, Washington
Reviewed 15 October 2015

I stayed here for 4 days for a business conference and enjoyed my stay despite the fact that 1) the dining room/bar was closed due to a water pipe problem 2) the indoor pool was closed for some reason and 3) the tennis courts were being renovated. I have stayed here before and the difference between a river facing room...

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Helpful?
2Thank Williams R
RiverhouseBend, Public Relations Manager at Riverhouse on the Deschutes, responded to this review

William, Thanks for your feedback regarding our hotel. . If you didn't hear, we're about ready to start a $10 million dollar renovation of our entire property from hotel rooms to the restaurant. I do hope you'll reconsider and give us another try the next time you're coming to Central Oregon. If you need anything or have questions, feel free...

Fort Collins, CO
Reviewed 5 October 2015 via mobile

The hotel has room on both sides of the river. We had a 2nd floor room on the opposite side from the lobby and restaurant. It was too high to see the river well. The 1st floor rooms on that side have a better view and are still above ground level. I'd recommend the rooms on the same side as...

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Helpful?
Thank SandbergPhotography
RiverhouseBend, Public Relations Manager at Riverhouse on the Deschutes, responded to this review

Thanks for staying at our hotel. If you didn't hear, we're about ready to start a $10 million dollar renovation of our entire property from hotel rooms to the restaurant. I do hope you'll reconsider and give us another try the next time you're coming to Central Oregon. Shannon Hinderberger Marketing Manager riverhouse@vhosp.com 866-452-6875

Grants Pass, Oregon
Reviewed 30 September 2015

This location is on the river and many of the rooms have that view. The rooms were large and clean, with a full bathroom with a door that does not require special maneuvering, and a separate and second sink outside the main bath, a nice feature. The room had all the full amenities with microwave, refrigerator, desk, sofa, soft chair,...

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Helpful?
Thank 4cents-worth
RiverhouseBend, Public Relations Manager at Riverhouse on the Deschutes, responded to this review

Thank you for your description of our facilities. I'm glad you enjoyed the food in our convention center and breakfast. I'll be sure to pass it along to the staff. I'm sorry you were frustrated with the Wi-Fi. I assure you, you're working to remedy that problem as we speak. If you're here on business or just passing through, we'd...

Lincoln City, Oregon
Reviewed 29 September 2015

I chose this mainly for the comfort level and since I was road-tripping needed and full breakfast for the day ahead. Breakfast ups the rating to a "4". I would have to agree with other reports on the "dated" rooms, but still comfortable and I understand some renovation is being planned. Check in and out was outstanding.

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Helpful?
Thank Lloyd W
RiverhouseBend, Public Relations Manager at Riverhouse on the Deschutes, responded to this review

Thanks for staying at our hotel and sharing your experience with us. You're correct, we're about ready to go through an $10 million dollar renovation of our entire property from hotel rooms to the restaurant. I do hope the next time you're coming through Central Oregon, you'll give us another try. Shannon Hinderberger Marketing Manager riverhouse@vhosp.com 866-452-6875

Reviewed 27 September 2015 via mobile

We stayed at Riverhouse during our recent honeymoon on Bend..Just left today. I work in travel so have pretty high expectations and often disappointed, but I was thrilled with our room and the service. We could not have asked for a better honeymoon suite. We booked a Spa room that had a nice big two person jetted tub right by...

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Helpful?
1Thank Tami_ID
RiverhouseBend, Public Relations Manager at Riverhouse on the Deschutes, responded to this review

I'm glad to hear you enjoyed your honeymoon at the Riverhouse! It sounds like you had a wonderful time. If you're coming this way again, please think of staying with us again. Shannon Hinderberger Marketing Manager shinderberger@vhosp.com 866-452-6875

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Amenities

Highlights
  • Room Service
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The beautiful Deschutes River runs through the property and has recently completed $10 million dollar renovation in 2016. Our spacious guest rooms and suites have river or property views. A great location with just minutes from downtown Bend. Relax in our indoor and outdoor pools and hot tub or stroll along our scenic river trail. You can even fish for trout right outside your room. At night, cozy up in your spacious accommodation and order room service. Indulge at Currents, our restaurant featuring unique Pacific Northwest cuisine and outdoor patio overlooking the Deschutes. ... more   less 

Additional Information about Riverhouse on the Deschutes

Address: 3075 N. Business 97, Bend, OR 97703-7511 (Formerly The Riverhouse Hotel and Convention Center)
Region: United States > Oregon > Central Oregon > Bend
Price Range: ₹ 8,536 - ₹ 17,340 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Riverhouse on the Deschutes 3.5*
Number of rooms: 221
Reservation Options:
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Also Known As:
The Riverhouse Hotel Bend
Riverhouse Hotel Bend
Riverhouse Resort Bend
Hotel Style:
#10 Romantic Hotel in Bend
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Questions & Answers

Here's what travellers have asked, with answers from Riverhouse on the Deschutes staff and other travellers.
5 questions
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Questions? Get answers from Riverhouse on the Deschutes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a river view. Property view...gets you a view of the parking lot in most cases.”
 of 5 bubbles patroo, 2 Feb 2017 | Read review
“Rooms next to the river.”
 of 5 bubbles jamesmG3408YZ, 31 Jan 2017 | Read review
“great deals during the ski season”
 of 5 bubbles gelfin1028, 17 Jan 2017 | Read review
“Away from the road”
 of 5 bubbles CimmyP, 7 Jan 2017 | Read review
“Sorry, I could never recommend this place due to safety concerns.”
 of 5 bubbles PJBF, 8 Dec 2016 | Read review
5 of 5