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Red Lion Inn & Suites Bend

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Red Lion Inn & Suites Bend
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497 Reviews from our TripAdvisor Community

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Showing 492: English reviews
Reviewed 5 days ago NEWvia mobile

Jaden was so inviting the minute my parents and I walked in! We are from Canada and haven't seen snow like this in a long time...he was so helpful and told us great spots to check out. He even helped me get a little extra makeup remover for all my upcoming family parties! The rooms are cute, clean and the...

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Helpful?
Thank Laura C
Melizza I, General Manager at Red Lion Inn & Suites Bend, responded to this review

Dear Laura C., Thank you for staying with us and for posting a review. We too haven't seen this much snow in years. Thank you for the kind comments about Jaden. He is very welcoming and is amazing with our guests. I'm glad that you enjoyed your time in Bend and appreciate the recommendation. We look forward to your return....

Vancouver, Washington
Reviewed 1 week ago

Don't stop! Run run run run run!!!!!!!!!!!!!!! Dirty old rundown horrible beds smells of cigarettes. We left out of there at 4:09 am because the people above were clomping sound in what sounded like ski boots all night. Beds were horrible an we didn't even have blankets. Sheets only and we froze.

Review collected in partnership with this hotel
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Helpful?
Thank chattycs
Melizza I, General Manager at Red Lion Inn & Suites Bend, responded to this review

Dear ChattyCS, Thank you for staying with us and for your feedback. I am so sorry for the inconveniences you experienced while you were with us. I am not sure why your beds where not made with the comforters on them as well as why the extra blankets located in the credenza drawers were not available. I will address this...

Terre Haute IN
Reviewed 1 week ago

We spent three days at the Red Lion and everything worked well and the people were friendly and extremely helpful. I sent a bike there and needed it returned and it worked like clockwork. Parking is free and a good restaurant is a walk across the parking lot.

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Helpful?
Thank waltertravels
Melizza I, General Manager at Red Lion Inn & Suites Bend, responded to this review

Dear WalterTravels, Thank you for staying with us and taking the time to share your experience. I appreciate you comments about my staff and glad everything went "like clockwork" for you during your stay. I look forward to your return the next time that you are in Bend. Kindest regards, Melizza Inocencio General Manager

Olympia, Washington
Reviewed 1 week ago via mobile

My wife and I came here from Olympia for a Friends wedding in early October 2016. When we arrived we were checked in by Jaden. From that point in time until we left, he went above and beyond to make sure our stay here was the best experience we could have for out of towners in an unfamiliar place. It's...

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Helpful?
Thank charlie8383
Melizza I, General Manager at Red Lion Inn & Suites Bend, responded to this review

Dear Charlie8383, Thank you for staying with us and I love that you want "Jaden for president"! I know that he will love this when he sees this review. I appreciate your loyalty to our hotel and that you returned recently. Thank you for the shout out for Sharon. They are both outstanding people and I am very lucky to...

Seattle, Washington
Reviewed 2 weeks ago

We were expecting 'more' upon arriving at this Red Lion in Bend. Almost didn't go in , but we did ! Glad we did!. The staff was so helpful and friendly. We got a pet room, but I didn't care for the location, so we moved to another room - upgraded to 'deluxe' for $10 ...well worth that. The room...

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Helpful?
Thank northwestkiki
Melizza I, General Manager at Red Lion Inn & Suites Bend, responded to this review

Dear Northwestkiki, Thank you for staying with us and for sharing your experience. I'm so glad that you did come in and enjoyed your time with us. I will pass on your comments to my staff. Its a nice way to start our New Year. Looking forward to your return the next time you visit the Central Oregon area. Kindest...

Albany, Oregon
Reviewed 2 weeks ago

Filthy walls, floor, toilet was growing pink mold from not being cleaned in a while, rented out our room to another couple twenty minutes after we checked in. They entered our room with key card they were just issued. Not worth the money at all.

Review collected in partnership with this hotel
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Helpful?
Thank unhappy2017
Melizza I, General Manager at Red Lion Inn & Suites Bend, responded to this review

Dear Unhappy2017, Thank you for staying with us and for providing us your feedback. My sincerest apologies that you were unhappy with your stay. I am not sure how your room was rented out to another guest, but I will address this with my FD Staff to prevent this from happening again. I will also speak to my HK Staff...

Springfield
Reviewed 2 weeks ago

Room was not very clean when we arrived. We did not have house keeping two out of the four nights we stayed. Great location. Nice front deck people. Nice breakfast and coffee bar. Not sure if I would return. This hotel has lots of potential but really lacks in the house keeping department.

Review collected in partnership with this hotel
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Helpful?
Thank billieb145
Melizza I, General Manager at Red Lion Inn & Suites Bend, responded to this review

Dear BillieB145, Thank you for staying with us and for providing us your feedback. My sincerest apologies for the inconveniences you encountered with your room and I understand your disappointment. I have shared this with my HK Director and he has addressed the situation. I hope you will give us another opportunity to earn your loyalty. Kindest regards, Melizza Inocencio...

Liberty Lake, Washington
Reviewed 3 weeks ago via mobile

We booked a room with 2 doubles instead of 2 queens which was a GIANT mistake, there is a big difference between a double and a queen.... Jaden went above and beyond to change our rooms and make sure we were happy! Great customer service is HARD to come by these days but everyone at The Bend Red Lion has...

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Helpful?
Thank JMDESIGNER
Melizza I, General Manager at Red Lion Inn & Suites Bend, responded to this review

Dear JMDESIGNER, Thank you for staying with us and taking the time to write a review. I appreciate the compliments to my staff about our customer service. I'm so glad that Jaden was able to assist you with making the necessary changes in your reservations. Jaden has often times "saved" me as well. He is an asset to our team...

San Lorenzo, California
Reviewed 3 weeks ago

We had nothing but a great experience! Kassie at the front desk made our stay a breeze. From calling a local cab (great service there too), to helping my find my lost gloves in the lobby I was over the moon with the customer service. The room was warm, clean, and the bed was very comfortable! Highly recommend this for...

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Helpful?
Thank svangilder15
Melizza I, General Manager at Red Lion Inn & Suites Bend, responded to this review

Dear svangilder15, Thank you for staying with us and for posting such a nice review. I love the shout out to Cassie, especially "the over the moon" comment. That just made my morning. I have shared your comments with the my staff, and Cassie definitely remembered you, it made her smile. I appreciate the recommendation and look forward to your...

Reviewed 4 weeks ago via mobile

Our room was upgraded upon check in, Jaden had many personable traits and had my friend and I laughing for 20 min. While we sat through the process. We also had the pleasure of seeing him on our first morning. Thanks for the Dan Cummings recommendation.

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Helpful?
Thank Nick K
Melizza I, General Manager at Red Lion Inn & Suites Bend, responded to this review

Dear Nick K, Thank you for staying with us and for taking the time to post a review. I appreciate the shout out for Jaden, he truly connects with our guests. I'm glad you guys had a good laugh. I want to give a thank you as well to Dan Cummings for the recommendation. Looking forward to your return. Happy...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Red Lion Hotel Bend OR is centrally located in the heart of downtown Bend on Business 97. Nearby, you will find 28 golf courses, the High Desert Museum, Deschutes County Expo Center and historic downtown. Outdoor enthusiasts will enjoy the area's hundreds of miles of bike and hiking trails, rivers, lakes, Mt. Bachelor Ski Resort and numerous state parks.For your convenience, our 75 non-smoking guest rooms are equipped with amenities that include Red Lion's signature Sealy pillowtop beds, Eco Fresh Environmentally Responsible Products (ERP), free wi-fi, refrigerator, microwave and coffeemaker. We also feature a seasonal, outdoor pool, whirlpool and fitness center. We offer Red Lion's signature Roaring Start Breakfast Buffet included in your rate. The whole family will enjoy dining at our Black Bear Diner for breakfast, lunch and dinner. On-site, we also offer 2,000 square feet of meeting space for board meetings, family gatherings, seminars or corporate meetings of 10 to 50 people. Room service is also available through Black Bear Diner.For additional dining choices, Bend boasts over 275 restaurants and brew pubs, many of which are within a 3-block radius of the hotel. ... more   less 

Additional Information about Red Lion Inn & Suites Bend

Address: 1415 NE 3rd St, Bend, OR 97701-4233
Region: United States > Oregon > Central Oregon > Bend
Price Range: ₹ 5,802 - ₹ 19,319 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Red Lion Inn & Suites Bend 3*
Number of rooms: 75
Reservation Options:
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Also Known As:
Red Lion Bend
Bend Red Lion
Hotel Style:
#5 Business Hotel in Bend
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Questions & Answers

Here's what travellers have asked, with answers from Red Lion Inn & Suites Bend staff and other travellers.
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Questions? Get answers from Red Lion Inn & Suites Bend staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We always ask for a ground floor room. Complimentary breakfast was very good.”
 of 5 bubbles lynnfelton, 16 Nov 2016 | Read review
“2nd floor rooms do not open directly next to parking spots.”
 of 5 bubbles Merry-in-Milwaukie, 28 Oct 2016 | Read review
“rooms at the back have a good walk to get to breakfast but are next to the pool.”
 of 5 bubbles hsteeves, 8 Oct 2016 | Read review
“double queen rooms have two chairs and a foot stool... floors are wood.. very nicely decorated.. up stairs on the south side..”
 of 5 bubbles ileineb, 12 Sep 2016 | Read review
“Upper floor rooms migh have a bit more privacy than ground floor.”
  • Room
 of 5 bubbles Genuine-traveller123, 3 Sep 2016 | Read review
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