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Comfort Inn & Suites West

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110 Reviews from our TripAdvisor Community

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Showing 109: English reviews
Reviewed 17 October 2016 via mobile

Room was nice. However, I was on second floor and heard person above me move around. There was also a constant highway noise and train tracks that the train ran frequently on. The worst part about this hotel was the elevator, smelled really strong of dog pee. It was so nauseating, I had to take the stairs.

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Helpful?
Thank Caitt E
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

Dear Caitt, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Beaverton - Portland West. Allow me to apologize for the issues you experienced on your recent visit. The front desk agents would've been happy to switch you rooms if requested. Unfortunately, we have no control over outside noise....

Boston, Massachusetts
Reviewed 12 October 2016

IStayed here in September for 4 nights. I received a phone message from the front desk that they had given my personal information out to someone over the phone. I inquired the next day at the front desk as to what information and they could not tell me. Reviewed my AMX statement soon afterwards to see over $10,000 in fraudulent...

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Helpful?
Thank pdxballard
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

Dear Ted, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Beaverton - Portland West. Allow me to apologize again on behalf of our hotel for failing to meet your expectations regarding security on your visit. I have shared your feedback with the front desk staff to ensure we...

Tucson, Arizona
Reviewed 16 September 2016

We stayed here for 6 nights. The first room was pretty noisey as it was close to the street. We moved to a room further back from the street and it was fine. The room was clean and the bed was fine. Internet service was strong and since we have been working from the room that was important. All of...

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Helpful?
Thank L2AZ
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

Dear Guest, Thank you for taking the time to fill out a survey regarding your recent stay with us. We are glad to hear you enjoyed the service as well as the accommodations offered during your stay. Please accept our apology in regards to the safe, we would've been happy to help you reprogram it so it could've been in...

Seattle, Washington
Reviewed 2 September 2016

I am a very frequent business travel, and I have to say that Portland is one of the most expensive cities for hotels. I don't understand why it is so much more than comparably sized cities. Anyway, this Comfort Inn gave me great server, the desk staff when I checked was fast, friendly and professional. The property itself is a...

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Helpful?
Thank frontman1955
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We are glad you enjoyed the accommodations and we appreciate your business! Thank you so much for your...

Olive Branch, Mississippi
Reviewed 25 August 2016

We enjoyed our stay. Breakfast was very good! Service was great! Clean beds and linens but definitely needs upgrading. Carpets were soiled and corners in bathrooms looked moldy. Very convenient location.

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Helpful?
Thank Gfbrensdal
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

Dear Guest, Thank you for taking the time to fill out a survey regarding your recent stay with us. We appreciate the words of praise and will use your feedback to continue to improve our facilities and service. Thanks again. Have a great rest of your summer! Sincerely, Elizabeth Lionberger GM

Sunnyvale, CA
Reviewed 17 August 2016

I needed a room for 5 people and they reassured me that all 5 of us could fit in the room comfortably with a rollaway. When I arrived to check in, the only employee at the desk was chatting away with another guest while I'm waiting, tired after a 9 hour drive. Finally it's my turn, but another guest cuts...

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Helpful?
Thank lanamom
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

Dear Guest, Allow me to apology for not meeting your expectations regarding your recent stay. Our staff is trained to fulfill all special requests and accommodate each guest as best as possible. If our room was not going to be an adequate size for your party, we would've been happy to fully reimburse you. Again, please accept my sincere apology....

Reviewed 16 August 2016 via mobile

Stayed in Beaverton to be close to family but will choose another hotel next visit. We had a King Suite which was roomy enough for two adults and one child. Older building, pool not very clean. Often smelled Marijuana in hallways, stairwell and parking garage.

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Helpful?
Thank lineninlove
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

Dear Guest, Thank you for taking the time to fill out a survey regarding your recent stay at the Comfort Inn & Suites and for sharing your experience. Our hotel is a 100% non-smoking facility and we are concerned in hearing that the rules may have been broken. Our staff is trained to ensure the facility remains smoke free and...

Reviewed 12 August 2016 via mobile

Room 201 had some street noise and some need of TLC (door and toilet) but location provided little traffic to important destinations and bathroom was clean and room was as clean as the average room (most forget to vacuum under more stationary furniture). Breakfast was better than a Lake Oswego hotel we stayed in 2 weeks before so was the...

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Helpful?
Thank cynthia r
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

Dear Cynthia, Thank you for choosing Comfort Inn & Suites for your recent stay in Beaverton, Oregon. We have discussed your comments about the hotel and we greatly appreciate that you took the time to notify us, as our guests’ satisfaction is our main priority. It is very important for us that our guests experience a pleasant stay. It was...

Post Falls
Reviewed 11 August 2016 via mobile

I was a little leery when I first pulled into the parking lot because the hotel didn't look great on the outside. Once I got to my room,everything changed. The room was clean and the bed was very comfortable. It had everything I needed for my stay.

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Helpful?
Thank Janice M
GMBeaverton, Manager at Comfort Inn & Suites West, responded to this review

Dear Janice, Thank you for choosing Comfort Inn & Suites for your recent stay in Beaverton, Oregon. We have discussed your comments about the hotel and we greatly appreciate that you took the time to notify us, as our guests’ satisfaction is our main priority. It is very important for us that our guests experience a pleasant stay. It was...

Grants Pass, Oregon, United States
Reviewed 6 August 2016 via mobile

Hotel was in okay shape with an attempt to remodel. Room had a strong smell of perfume when we walked in. We were on second floor and had to listen to our top floor neighbor walk around all night long since ceiling creaked!!! Told front desk and all they said was "sorry." Won't stay here again.

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Helpful?
Thank Erika623
GMBeaverton, General Manager at Comfort Inn & Suites West, responded to this review

Dear Erika, I'm concerned about the noise issue and lack of help you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
We offer a great hotel with a free HOT breakfast and outdoor heated pool. Located right off highway 26 and 217. Only 1 exit from the Oregon Zoo. The kids will love the pool. Black Bear Diner on site, easy for breakfast, lunch or dinner. ... more   less 

Additional Information about Comfort Inn & Suites West

Address: 13455 SW Tualatin Valley Hwy, Beaverton, OR 97005-2314
Region: United States > Oregon > Beaverton
Price Range: ₹ 6,344 - ₹ 12,164 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn & Suites West 2*
Number of rooms: 103
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Also Known As:
Comfort Inn And Suites West
Comfort Inn & Suites West Hotel Beaverton
Comfort Inn Beaverton
Beaverton Comfort Inn
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Questions & Answers

Questions? Get answers from Comfort Inn & Suites West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Older hotel. Get top floor to avoid hearing squeaky floors above you”
 of 5 bubbles Cal3920, 13 Mar 2017 | Read review
“Ask for a room with a big TV”
 of 5 bubbles F6115PPjonathanm, 9 Mar 2017 | Read review
“higher floors are quieter, breakfast room and workout room are on the first level.”
 of 5 bubbles 912ajp, 24 Jan 2017 | Read review
“Room 121 was close to the elevator but away from the elevator noise and very close to the dining area.”
 of 5 bubbles barbarafV6660EJ, 3 Jan 2017 | Read review
“Make sure the door lock works.”
 of 5 bubbles sheilah850, 3 Jan 2017 | Read review
5 of 5