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Guy smoking outside next to room constantly so inside smelled like smoke. Booked while hungry so the cookies at check in and free hot breakfast made us choose it. Could have been cleaner. Seemed like a run down place that someone put a little money...More
Response from spkWoodward, General Manager at Northwest InnResponded 31 July 2017
We are sorry to hear that our hotel did not meet your needs,
Many of our guest are pleased with our service and accommodations.
Hopefully your next stay in Woodward will be a better experience.
Once again we had a wonderful time with family from several different states coming together. The staff was very accommodating, especially the young man at the front desk (Kaycn??) who treated every guest like they were the only one there. He even called the kids...More
Response from spkWoodward, General Manager at Northwest InnResponded 18 July 2017
We appreciate your kind comments on our front desk. Our mission is to continue to make our guest stay a comfortable and enjoyable experience.
So happy to hear the service that you have experienced in past stays has continued to be the level you have...More
My wife and I and large dog drove until late in the evening on the 13th of June 2017. We stopped at the only pet friendly hotel we were aware of, La Quinta, to find they only had expensive suites left. For just my wife...More
Thank Daniel H
Response from spkWoodward, General Manager at Northwest InnResponded 20 June 2017
We would like to tell you how much your kind remarks mean to the staff. Our pet friendly hotel is a welcome site to many travelers with no pet deposit required.
On behalf of the staff, we wish you both safe travels and enjoy your...More
We stay at this hotel every year for our family reunion. They're always several of us. The customer service is always excellent no matter what we need. The hotel is kept spotless. We always enjoy our stay.
Thank John K
Response from spkWoodward, General Manager at Northwest InnResponded 9 June 2017
Your comments will be shared with the staff. They appreciate the positive response to there work efforts.
Thank you for sharing with us.
I was booked at another hotel in the area that was awful when I arrived so I decided to go elsewhere and came upon this hotel. Very glad we chose to stay. Very clean and comfortable room. Only negative was the phones werent working in...More
Response from spkWoodward, General Manager at Northwest InnResponded 31 May 2017
We do thank you for your constructive comments on our hotel and staff.
I do apologize for the inconvenience of the the phone not working.
It is always good to hear positive comments on our clean guest rooms and complimentary buffet dinner for our guests....More