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This place is right near train tracks and train whistles blew all night. Our keys never worked and lighting could be improved. They need to look at options for updating. All in all average at best. Breakfast was decent and bathroom was a good size,...More
Response from Hie V, Front Office Manager at Holiday Inn Express Suites VinitaResponded 6 days ago
We appreciate your time doing a survey and tho you were unhappy with the noise of our trains, lighting and key issues in the room we appreciate the feedback. We are sorry to hear you would not stay again with us but the feedback allows...More
When we got off the turnpike we asked the tollbooth attendant what hotel she would recommend and she told us the Holiday Inn is the "only place to stay in town!" We're grateful for her recommendation as we had a lovely stay. The room was...More
Response from Hie V, Guest Relations Manager at Holiday Inn Express Suites VinitaResponded 26 August 2017
So thankful you came and gave us a try. We appreciate the toll booth operators helping you find us. We love having others share how they came and how their stay was, so THANK YOU!
We stayed here for one Saturday night in August. First off, I will say that the staff was super friendly and helpful. Everyone was very nice. The breakfast staff especially. The breakfast was great. Super selection of items, and tasty. It was nice and quiet,...More
Response from Hie V, Guest Relations Manager at Holiday Inn Express Suites VinitaResponded 15 August 2017
Thank you for the shout out to our friendly staff and free breakfast offerings. We appreciate your feedback. We look at all reviews as a training moment when we fall short of guest expectations and we have addressed the lighting issue with the elevator, shampooed...More
The staff was friendly. The floor in our room not only looked dirty but felt dirty on our feet. We kept shoes on! The bathtub literally had dirt in it...I tried cleaning it out before bathing our kids. Not sure how clean they really got....More
Response from Hie V, Guest Relations Manager at Holiday Inn Express Suites VinitaResponded 11 August 2017
Thank you for staying with; we appreciate feed back from our guest and we appreciate the shout out to friendly staff. I did research which room it appears you stayed in and had housekeeping address the floor mentioned. I do apologize for the tub issue,...More
Recently my boyfriend and I spent some time at Grand Lake and rented a room at this place so we didn't have too far to drive. The room was supposed to be $115..., or $132 w/tax. When we checked in, there was a young man...More
1 Thank bettyc07
Response from Hie V, Front Office Manager at Holiday Inn Express Suites VinitaResponded 26 July 2017
Thank you for staying with us, I wish to applogize for being promised a late checkout and front desk failing to communicate to following shifts agreement made with you the customer. Reviews such as this are disheartning because they are completely avoidable with proper documentation...More
US$ 112 - US$ 134 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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