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Renaissance Tulsa Hotel & Convention Center

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Renaissance Tulsa Hotel & Convention Center
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388 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance Tulsa Hotel & Convention Center
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Showing 387: English reviews
Guthrie, Oklahoma
Reviewed 14 June 2015 via mobile

Nice hotel! We were in a balcony room which I highly recommend. We also opted for the breakfast which was very good and enjoyable. Staff is accommodating. There are tons of restaurants nearby as well as one of the largest malls in OK. Had a great time and I would recommend this hotel.

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Helpful?
Thank Dodger32
Amy C, Front Office Manager at Renaissance Tulsa Hotel & Convention Center, responded to this review

We are thrilled that you chose to spend your anniversary with us! Thank you for being our guest and for your high remarks. It's great that you enjoyed our breakfast buffet, staff and centralized location. We sincerely hope to serve you again soon!

College Station, Texas
Reviewed 7 June 2015

Wow! This hotel still has the charm it had when it was opened some thirteen or so years ago. From the front desk staff to the exquisite decor of the lobby area, restaurants and the room. I had a very busy three day schedule but had a very good rest. The restaurant had a full silver service each time I...

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Helpful?
Thank Sarah I
Amy C, Front Office Manager at Renaissance Tulsa Hotel & Convention Center, responded to this review

We are delighted that you enjoyed your time with us recently. Thank you for sharing your positive feedback. We pride ourselves on delivering exceptional service and are so glad that we met our goal during your stay! We hope to serve you again the next time you're in Tulsa!

virginia
Reviewed 6 June 2015

This place has two sides. The public side and the rooms. The lobby is very nice with water features, fish, and a giant atrium. The staff upon check in was polite but rushed. I was given most of the instructions for the facility and the perks, but it was fast and not written anywhere. Once up the elevators the other...

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Helpful?
4Thank vacationx2
Amy C, Front Office Manager at Renaissance Tulsa Hotel & Convention Center, responded to this review

We truly appreciate you taking the time so share your comments about your stay. We are glad you enjoyed the lobby area but are deeply saddened to hear the rest of your experience was not as pleasant. We have received your survey which will allow us to get your room number to address all of these concerns in and outside...

Florida
Reviewed 4 June 2015 via mobile

As a marriott rewards member we were given this room. Zero perks. We asked the front desk for games (thinking we were at Embassy Suites, how silly). We were referred to the gift shop where a deck of cards cost NINE dollars

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Helpful?
3Thank carolmarol
Amy C, Front Office Manager at Renaissance Tulsa Hotel & Convention Center, responded to this review

We truly appreciate your loyalty to Marriott as a rewards member! Please accept our sincerest apology that we did not have a better room location available during your recent stay. We always try to assign rooms for our rewards members in the most appealing locations but regret that we were limited on our availability during this particular instance. We rarely...

Kansas
Reviewed 27 May 2015 via mobile

We stay at the Renaissance every time we go to Tulsa. The hotel is conveniently located. It is usually very busy but they take great care of their guests. Rooms are always clean and temperature is perfect. Breakfast is delicious! I highly recommend staying here.

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Helpful?
Thank Tina W
Amy C, Front Office Manager at Renaissance Tulsa Hotel & Convention Center, responded to this review

Your high remarks and recommendation is genuinely appreciated. Thank you for continuing to stay with us every time you visit Tulsa. We look forward to welcoming you again soon!

Edmond, Oklahoma
Reviewed 27 May 2015

We stayed at this hotel on two separate occasions in the past month, once for a conference and again for a law school graduation. On both occasions we found the staff both professional and friendly, check-in and check-out extremely convenient and simple, and the onsite bar and restaurant both were convenient and provided excellent food, drinks and service. All in...

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Helpful?
1Thank debmordecai
Amy C, Front Office Manager at Renaissance Tulsa Hotel & Convention Center, responded to this review

Thank you for your positive review! Our staff will be pleased to know that our service goals were met during both of your recent visits. We hope it won't be long before we have the opportunity to serve you again!

Chichester, United Kingdom
Reviewed 22 May 2015

Staying on business, could clearly hear the traffic from the highway even on the 9th floor. I asked for a room away from road but available. No free internet in hotel rooms. Not sure the club room is worth the extra.

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2Thank Puds2014
Amy C, Front Office Manager at Renaissance Tulsa Hotel & Convention Center, responded to this review

We are delighted that you chose to say with us during your recent visit to Tulsa. Thank you for experiencing the Concierge Club. Exclusive access to the secured top floor and the lounge is typically reserved as a perk for our Gold & Platinum Marriott rewards members and those that choose to pay for this extra amenity. We are sorry...

West Lafayette, Indiana
Reviewed 21 May 2015

Family business brought us to Tulsa. We have traveled there many times trying a variety of high end hotels and decided to try the Renaissance Conference Center after securing a very competitive rate that included breakfast. Our room was located near the elevator but we noticed absolutely no noise even with a high conference occupancy. The bed was firm and...

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Helpful?
Thank INmidwife
Amy C, Front Office Manager at Renaissance Tulsa Hotel & Convention Center, responded to this review

We appreciate you sharing your experience and thank you for staying with us recently. Your positive feedback is valued and we are delighted to hear that you enjoyed the service provided by our staff, especially our Assistant Guest Services Manager, Solomon. We pride ourselves on delivering great customer service and glad we met our goals during your stay. We hope...

Reviewed 16 May 2015 via mobile

We thought scored well by getting a very good price on the regularly $159 room using Priceline but it ended there. The room was ok clean. There was some sort of stain on the bed covering and only one towel in the room. We called beginning at 6:30 am to get another towel. Half an hour went by and no...

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Helpful?
Thank Jennifer H
Amy C, Front Office Manager at Renaissance Tulsa Hotel & Convention Center, responded to this review

We appreciate you staying with us and sharing your review. It's wonderful that you found a great deal on your room rate but disappointing that you were not completely satisfied. It should not have taken multiple calls to receive additional towels. We have implemented a follow up program that should help minimize the need to call back for service requests....

Dallas, Texas
Reviewed 13 May 2015

Never judge a book by its cover because if you did with this hotel you would swear your stay was going to be 5 stars. 2 switched rooms in the middle of the night due to sounds from wind and rain outside for hours like someone was being murdered. We found dirty cleaning rags left on the floor from the...

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Helpful?
Thank TheWatchmaker
Amy C, Front Office Manager at Renaissance Tulsa Hotel & Convention Center, responded to this review

Your feedback is very important as it allows us to learn where we can make improvements and recognize our staff when service goals are met. We are disappointed to hear that your experience was not as pleasant as we would have hoped for. We apologize for the multiple room changes due to the sounds made from the rain and wind....

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
*** AAA FOUR DIAMOND AWARD RATING*** Providing traditional service to a contemporary clientele, our hotel offers gracious accommodations in elegant European style. We are ideally located in the heart of the city's shopping and dining district and surrounded by restaurants, entertainment venues, and Oklahoma's largest shopping mall. Visitors enjoy luxuriously appointed guest rooms that provide relaxation and contentment. For the business traveler, high speed internet access and a well designed work station encourage comfort and productivity. And our award winning Cyprus Grille Restaurant/Merlot's Lounge offer exquisite dining with a warm ambiance. We are proud to be Tulsa's premier hotel. Adhering to the highest standards of hospitality, our staff is committed to providing flawless service, extraordinary amenities, and a "bring you back again" experience. ... more   less 

Additional Information about Renaissance Tulsa Hotel & Convention Center

Address: 6808 S. 107th East Ave., Tulsa, OK 74133
Region: United States > Oklahoma > Tulsa
Price Range: ₹ 6,334 - ₹ 11,851 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Tulsa Hotel & Convention Center 3.5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Renaissance Tulsa Hotel Tulsa
Tulsa Renaissance
Hotel Style:
#30 Business Hotel in Tulsa
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Tulsa Hotel & Convention Center staff and other travellers.
3 questions
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1 month ago
Durban, South Africa

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Questions? Get answers from Renaissance Tulsa Hotel & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another hotel!”
 of 5 bubbles 988kathyt, 1 Nov 2016 | Read review
“Stay somewhere else”
 of 5 bubbles Aprats, 20 Sep 2016 | Read review
“Bring slippers”
 of 5 bubbles moman37, 16 Aug 2016 | Read review
“All floors are open to atrium. If lobby is noisy everyone hears it”
 of 5 bubbles vmason80, 24 Jul 2016 | Read review
“higher floor”
 of 5 bubbles Bdoran5936, 12 Jul 2016 | Read review
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