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Renaissance Tulsa Hotel & Convention Center

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408 Reviews from our TripAdvisor Community

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Showing 407: English reviews
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Carl Junction, Missouri
Reviewed 2 weeks ago via mobile

We just returned from a four day convention at this hotel, and it was a very nice experience. Upon checking in, a man helped with our luggage, and unloaded it in the room. We stayed in 614, and it was an easy walk to the elevator, and vending and ice machines were just a few steps away. The beds were...

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Helpful?
Thank gina7_24
paul w, AGM F&B at Renaissance Tulsa Hotel & Convention Center, responded to this review

Dear Gina7_24, Thank you for your kind words about your recent stay. We truly appreciate your input and strive to use your comments and others as a way to improve our service and offerings. we look forward to serving you again, please reach out to me next visit and I will take care of your WiFi and make sure you...

Oklahoma City, Oklahoma
Reviewed 2 weeks ago via mobile

Had reservations for 2 queen beds 2 months in advance. Get to the hotel and I'm told by Diamond and Ben that my room was given away to a conference group (Lipsense). I asked how that could happen and they told me my reservation clearly stated that my room wasn't guaranteed. I asked why no one bothered to let me...

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Helpful?
Thank Chad B
paul w, AGM F&B at Renaissance Tulsa Hotel & Convention Center, responded to this review

Dear valued customer, We are so sorry we did not meet and exceed your expectations on your recent stay. We always strive to accommodate guest requests when it comes to room type and bedding, but on occasion during peak times we err and for that we are truly sorry. I will certainly address this with our rooms team. We would...

Dallas, Texas
Reviewed 3 weeks ago

I have stayed here several times recently, only because my business has a contractual agreement with the hotel. The hotel looks very nice in the lobby, with the atrium and the ponds, etc. If you look closer it is fairly dated, but not a big deal. They have new beds, which are very comfortable. They have excellent room service. Unfortunately,...

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Helpful?
Thank Ozark1
paul w, AGM F&B at Renaissance Tulsa Hotel & Convention Center, responded to this review

Dear Ozark1, Our sincere apologies our room placement affected your sleep, we are always open to re position a guest if asked to do so and rooms are available. We will speak to the late night desk personnel and our apologies, we are always happy to check in a repeat guest or group. If there is someway I can make...

Reviewed 3 weeks ago via mobile

Really nice modern hotel in a superb location, close to Woodlands Hills Mall, lots of restaurant options and movie theater. Really friendly staff, nice large pool, bar and restaurant on-site. What keeps this from being a 5 is the poor parking when there is an event in the convention center, the openess of the foyer means that sound travels straight...

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Helpful?
Thank Chris H
paul w, AGM F&B at Renaissance Tulsa Hotel & Convention Center, responded to this review

Dear Chris H., Thank you for your kind words about the property. We are working to improve our valet parking situation on the larger groups. Our sincere apologies we didn't meet or exceed your expectations. we certainly try to control noise in the atrium, but will rally the troops to correct the issue. We look forward to serving you again....

Newport
Reviewed 5 weeks ago

Maybe its the market, but this hotel is a huge disappointmemt. Rooms are essentially Marriott standard -very little personality. The wait staff recommends the quesidalla as a signature dish ???. In fact the whole menu stinks unless you are into fast food. They charged $26 for a double. There has to be someplace in Tulsa that is worth the money....

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Helpful?
1Thank BalboaPaul
paul w, AGM F&B at Renaissance Tulsa Hotel & Convention Center, responded to this review

Dear Balboa Paul, Our sincerest apologies we did not meet and exceed your expectations. We have a new menu in the works and will certainly coach our team members on what to suggest going forward. We do hope to have a refresh to rooms coming up and are installing all new beds and bedding this month. If we could connect...

Dallas, Texas
Reviewed 5 weeks ago via mobile

All in all, a nice hotel. The rooms are spacious and well equipped with amenities - mini fridge, business center, expanded shower, etc. However, my room had a balcony and while normally I would really enjoy that, it overlooked a roof and a freeway. It was so noisy and the only curtains that closed over the window are the super...

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Helpful?
Thank Madeline G
paul w, AGM F&B at Renaissance Tulsa Hotel & Convention Center, responded to this review

Dear Madeline, Thank you for your recent review of our property. I will research your room and make sure we have the correct black out drapes installed. Our sincere apologies this affected your stay, we'd certainly like to make up for our short comings. We have discussed the coffee bar and hope to add one in our future renovation plans....

Oklahoma City, Oklahoma, United States
Reviewed 20 March 2017

The Renaissance Hotel is usually the only hotel I will stay at in Tulsa. I stay here 5-6 times per year. They have spacious rooms with huge bathrooms and the best concierge lounge in Tulsa. However this past stay was the worst stay I have ever had. I was not greeted as a gold member at check-in (not a big...

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Helpful?
Thank Keisha C
paul w, AGM F&B at Renaissance Tulsa Hotel & Convention Center, responded to this review

Dear Keisha, My sincerest apologies about your check in and front desk experience. We will meet with your front desk agent as well as the entire team and get these issues addressed. Please pardon our lack of response in the dining room with the napkin issues. I will touch base with our Rooms Division AGM and make sure we get...

Albuquerque, New Mexico
Reviewed 13 March 2017

We stayed one night just for fun. Although it looked like there were some large groups checking in, we requested a quiet room and did not have ANY problems with noise. The bed was comfy, and the employees we encountered were nice. Parking is free (there is a valet, but I don't see why you would use it...the parking lot...

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Helpful?
Thank nmsoonergirl
paul w, AGM F&B at Renaissance Tulsa Hotel & Convention Center, responded to this review

Dear valued customer, Thank you for taking the time to review our property on Trip Adviser. we appreciate your kind comments and look forward to serving you again. If I can assist you with a reservation or special need, please reach out to me and I'll be happy to assist. we look forward to serving you again. Best regards, Paul...

Warrenton, Missouri
Reviewed 13 March 2017

The hotel is very clean and quite beautiful with a lobby full of plants and a Koi stream. We were on the 5th floor and had a small outdoor balcony. The room was furnished nicely and included a larger HD television, a small fridge and a safe. The bathroom had a large vanity which is always a plus to keep...

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Helpful?
Thank Lydia G
paul w, AGM F&B at Renaissance Tulsa Hotel & Convention Center, responded to this review

Dear valued customer, Thank you for your kind words and comments regarding the hotel We appreciate you taking the time to review us on Trip Adviser and look forward to serving you again. Coincidentally, we are installing all new beds and bedding at the end of March 2017. If I can assist you with a reservation or special need please...

Edmond, Oklahoma
Reviewed 27 February 2017

This is a beautiful hotel with good food and great service. Loved the pretty (and sparkling clean) koi pond in the lobby, visible all the way up the glass elevator. Nice convention facilities and a comfortable, spacious room. Wish I could have stayed longer!

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Helpful?
Thank Marcia P
paul w, AGM F&B at Renaissance Tulsa Hotel & Convention Center, responded to this review

Thank you for your recent review, we appreciate you taking the time to fill out your survey and are so glad you had a wonderful experience. If I can assist with a reservation or special request, just let me know. Best regards, Paul White

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
*** AAA FOUR DIAMOND AWARD RATING*** Providing traditional service to a contemporary clientele, our hotel offers gracious accommodations in elegant European style. We are ideally located in the heart of the city's shopping and dining district and surrounded by restaurants, entertainment venues, and Oklahoma's largest shopping mall. Visitors enjoy luxuriously appointed guest rooms that provide relaxation and contentment. For the business traveler, high speed internet access and a well designed work station encourage comfort and productivity. And our award winning Cyprus Grille Restaurant/Merlot's Lounge offer exquisite dining with a warm ambiance. We are proud to be Tulsa's premier hotel. Adhering to the highest standards of hospitality, our staff is committed to providing flawless service, extraordinary amenities, and a "bring you back again" experience. ... more   less 

Additional Information about Renaissance Tulsa Hotel & Convention Center

Address: 6808 S 107th East Ave, Tulsa, OK 74133-2587
Region: United States > Oklahoma > Tulsa
Price Range: ₹ 7,585 - ₹ 12,771 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Tulsa Hotel & Convention Center 3.5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Renaissance Tulsa Hotel Tulsa
Tulsa Renaissance
Hotel Style:
#30 Business Hotel in Tulsa
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Tulsa Hotel & Convention Center staff and other travellers.
3 questions
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6 months ago
Durban, South Africa

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Questions? Get answers from Renaissance Tulsa Hotel & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tell them NO ROOM facing the freeway”
Ozark1, 3 Apr 2017 | Read review
“Stay away from the North side and ask if flood lights will be shining in your room!!!!”
rv8erdonna, 12 Feb 2017 | Read review
“I was in room 213. Tthe view out my window was all concrete rooftop. Iif that is important to you, make sure you ask.”
breezy779, 24 Jan 2017 | Read review
“Find another hotel!”
988kathyt, 1 Nov 2016 | Read review
“Stay somewhere else”
Aprats, 20 Sep 2016 | Read review
5 of 5