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Magnuson Hotel Sand Springs - Tulsa West

Traveller (1)
Room & Suite (15)
Dining (5)

About

Location
Cleanliness
Service
Value
Property amenities
Free Parking
Breakfast included
Pool
Free High Speed Internet (WiFi)
Breakfast Available
Business Centre with Internet Access
Laundry Service
Non-Smoking Hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Safe
Mid-range
HOTEL CLASS
96Reviews
40Photos
4Q+A
13Room tips
Traveller rating
  • 40
  • 27
  • 18
  • 6
  • 5
Time of year
Traveller type
Language
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  • English
Popular mentions
Staff couldn't have been friendlier or accommodating. My room was immaculate and the guest were quiet. One of the best stays I've had anywhere. Thanks so much for making my stay comfortable and pleasant.
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Response from bwsandspringsinn, Hotel Manager at Magnuson Hotel Sand Springs – Tulsa West
Responded 3 weeks ago
Dear Guest, Greetings from the Magnuson Hotel Sand Springs. We are really glad to hear that you have enjoyed your time with us so much. As we emphasize on personal service and individual guest approach, we are happy to see you highlighting your good stay as well as our team as well. We will continue to offer the best service to our guests always. Thank you and hope to be able to welcome you back soon! Warm Regards, Hotel Manager.
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There were three skimpy pillows for a king-size bed. The “non-smoking” room was like sleeping in an ashtray. And don’t let the snazzy bathtub photo on the website fool you. You’ll be soaking in an average tub.
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Response from bwsandspringsinn, Hotel Manager at Magnuson Hotel Sand Springs – Tulsa West
Responded 19 Nov 2018
Dear Guest, Thank you for taking the time to provide feedback on your recent stay. Allow me to apologize on behalf of the entire hotel for failing to meet your expectations with housekeeping services. I have shared your feedback with the entire staff to ensure we handle these issues differently in the future. Customer satisfaction is our main goal and we would love for you to come back again in the future to allow us another opportunity to create a better impression and show that changes have been made. Sincerely, Hotel Manager
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homeless people hanging out in lobby-girl at front desk not friendly we had non smoking room was nauseated from smelling smoke, incense and marijuana from the other rooms AC did not work properly. When I complained to girl at front desk first words out of her mouth was you wont
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Response from bwsandspringsinn, Hotel Manager at Magnuson Hotel Sand Springs – Tulsa West
Responded 29 Jun 2018
Dear Guest, We’re glad you commented because it shows that you care about our hotel and the experience other guests find here. We recognize that different people have different standards, and while we were unable to meet your expectations in several ways this time, we satisfy many guests each day. We apologize that you were not among them. Additionally, we’re involved in a continuous improvement program that means the property gets better every day. We hope you will visit again and see the positive changes we’re making. We strive to satisfy everyone and want to satisfy you as well. Sincerely, Hotel Manager
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We have stayed at this hotel the last 5 or 6 yrs every June. Seems like thing are heading downhill a little. First issue is that they advertise a outdoor pool, but the only problem is that for our last two visits it wasn't working. Maybe they should remove that from the ads
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Response from bwsandspringsinn, Hotel Manager at Magnuson Hotel Sand Springs – Tulsa West
Responded 29 Jun 2018
Dear Guest, We’re pleased that you took the time to comment on our hotel so that we can respond to your concerns. I apologize that you found the experience here not as good as in the past. Everything we do is aimed at improving the guest experience, and we obviously let you down in some ways. When you’re in the area again, we invite you to try us again. You can expect a much better experience in the future because we’re working now to make noticeable changes and improvements. Sincerely, Hotel Manager
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The hotel seemed to be in a safe area. There were lots of nearby shops and restaurants. Easy to get to. The room was clean. It's always appreciated when ports are available bedside, which they were. Nice breakfast.
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Response from bwsandspringsinn, Hotel Manager at Magnuson Hotel Sand Springs – Tulsa West
Responded 16 May 2018
Dear Guest, Your kind words mean so much to us, and we’re pleased to get such great feedback from you about our hotel here in Sand Springs. Specifically, I’m pleased that you like our safe location, nearby shops and restaurants and clean rooms. Your comments indicate that we’re meeting our goal of serving our guests well. We want to invite you to stay with us again when possible so you can experience our hotel and this area again. We’ll be here for you when you need us. Sincerely, Hotel Manager
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Album Categories
All photosTravellerRoom & SuiteDining Pool & Beach
Photo provided by managementMagnuson Hotel Sand Springs – Tulsa West
MH SandSprings TulsaWest OK Guestroo
Photo provided by managementMagnuson Hotel Sand Springs – Tulsa West
MH SandSprings TulsaWest OK Guestroo
Photo provided by managementMagnuson Hotel Sand Springs – Tulsa West
MH SandSprings TulsaWest OK Guestroo
Photo provided by managementMagnuson Hotel Sand Springs – Tulsa West
MH SandSprings TulsaWest OK Guestroo
Photo provided by managementMagnuson Hotel Sand Springs – Tulsa West
MH SandSprings TulsaWest OK Guestroo
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123
Only service animals but we do make exceptions... Depends on the circumstance. Thanks you for asking. Bobby Gheewala / CHA,GM
0 votes
Unfortunately we are a Not Pet Friendly Hotel. Sorry Bobby G. / GM Best Western Sand Springs 918-245-4999
0 votes
"1st floor gives access to your car but may be more noise (?)"
"better that down town tulsa wenn working line octiberfest"
"We prefer 2nd floor. Didn't hear any noise from anything."
"get one that doesn't smell"
"Contact motel early. Don't move your car after 3pm if you are handicap you will lose your parking space"
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PRICE RANGE
US$ 57 - US$ 83 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western sand springssand springs best western
FORMERLY KNOWN AS
Best Western Sand Springs Inn & Suites
LOCATION
United StatesOklahomaSand Springs
NUMBER OF ROOMS
52
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