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Fairfield Inn & Suites Ponca City

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Fairfield Inn & Suites Ponca City
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79 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Ponca City
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Showing 79: English reviews
The Woodlands, Texas
Reviewed 11 August 2016 via mobile

Upon reading reviews that this hotel had been refurbished we decided to stay- mistake !!! From the front door with garbage piled up - I knew it was going to be bad. Unfortunately for us we could not cancel our reservation. The room smelled of mildew & the shower didn't drain so the water was up to our ankles when...

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Helpful?
1Thank meeames
PoncaCityFFI, General Manager at Fairfield Inn & Suites Ponca City, responded to this review

Mr. Eames, Thank you for taking the time to share your recent experience. I want to personally apologize for your disappointment with your stay. We want our guests to have the best stay possible where everything is like new, in-place, of the highest quality, and in perfect working order. I am sorry if that was not the case during your...

Reviewed 24 July 2016 via mobile

Very friendly staff and great rates! Clean & comfy rooms with free hot breakfast!! Very pleased with our stay. 24 hour coffee available. We had several staff members ask how was our stay and constantly offering to accommodate us further if needed. As a consumer, we have gotten use to poor customer service. It has been refreshing to receive good...

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Thank Pallici
PoncaCityFFI, Manager at Fairfield Inn & Suites Ponca City, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites Ponca City. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them...

Arkansas
Reviewed 20 July 2016

All the employees were very helpful and friendly; most eager to please. Property is getting run down. All the common areas show wear and tear. Hot tub was out of service. Only ice service was on first floor and one of the two machines was out of order. Bed was very comfortable. Room was small. Bathroom vanity is very small....

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Helpful?
Thank beachcruzer365
PoncaCityFFI, General Manager at Fairfield Inn & Suites Ponca City, responded to this review

I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize that the room and furnishings were not of the high standards we expect. We want our guests to have the best stay possible where everything is like new, in place, of the highest quality, and in perfect working order. I...

Gary
Reviewed 8 July 2016

This was our first time in Ponca City we stayed at the Fairfield Inn because it is usually clean and well prepared and because we were able to get a better rate from them than other motels of the same quality. The reservation process was easy as was the check in process. The room was very good, well equipped and...

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Helpful?
Thank William G
PoncaCityFFI, Manager at Fairfield Inn & Suites Ponca City, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites Ponca City through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue...

Mansfield, TX
Reviewed 1 May 2016

We booked a king room. Spacious room and bath but very little counter space next to the sink. The room was well lit except no light over the sofa for reading. There was a light in the corner but it was useful only for the end of the sofa. There was a nice pullout desk which could be moved away...

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Helpful?
Thank David S
PoncaCityFFI, General Manager at Fairfield Inn & Suites Ponca City, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Ponca City. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the multiple issues...

Lowry City, Missouri
Reviewed 13 March 2016

I found the room to be very nice, clean, and comfortable. The staff were always friendly and helpful. The housekeeping staff frequently asked if there was anything that they could do to be accommodating. The location was close to shopping. I definitely plan to stay there again next year.

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Thank Norman B
PoncaCityFFI, General Manager at Fairfield Inn & Suites Ponca City, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites Ponca City. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer...

United States
Reviewed 18 February 2016

My wife and I stayed at this hotel for two nights; February 11th & 12th. I was impressed with the staff as they went out of their way to ensure that our stay was very pleasing. In particular, the housekeeping staff were friendly and always asked if there was anything they could do for us. I would stay at this...

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Thank Medic30
PoncaCityFFI, General Manager at Fairfield Inn & Suites Ponca City, responded to this review

We are so glad that you enjoyed your stay at the Fairfield Inn & Suites-Ponca City. Thank you for the positive comments about our staff! We have shared your comments with them. Please stay with us again.

Wichita, Kansas
Reviewed 3 January 2016 via mobile

The hotel is very nice, breakfast is so convenient with good variety. Rooms are well eqiluiped for long or short stays. The hotel staff is the most accommodating and friendly as I have ever experienced. They have made special arrangements for my family members with disabilities and everyone was so professional and they showed true concern with how our stay...

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Thank REF W
PoncaCityFFI, General Manager at Fairfield Inn & Suites Ponca City, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites Ponca City. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to...

Austin, Texas, United States
Reviewed 12 November 2015

I am typically an IHG property customer, but they were significantly higher in price, so I booked right down form them at the Fairfield Inn for $40 less. The Fairfield was clean and updated. The staff very attentive. A way better value in this oil town than the Holiday Inn.

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Thank James R
PoncaCityFFI, General Manager at Fairfield Inn & Suites Ponca City, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites Ponca City. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them...

Midwest City, Oklahoma
Reviewed 11 October 2015

I am a Front Desk Manager at a local OKC hotel and the care I received at this hotel was magnificent Stephanie really did over exceed my expectations, she informed me where all the casino's was at even gave me a map of how to get to them and was very concern the next day if we found them. When...

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Helpful?
Thank Mzsophia2015
PoncaCityFFI, General Manager at Fairfield Inn & Suites Ponca City, responded to this review

Thank you so much for your review of our property, most especially our staff. I have shared your positive comments with my staff members and they all say thank you too. Please stay with us again on your return to Ponca City.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Ponca City

Address: 3405 N 14th St, Ponca City, OK 74601-1039
Region: United States > Oklahoma > Ponca City
Price Range: ₹ 5,236 - ₹ 7,265 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Ponca City 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Fairfield Inn Ponca City Hotel Ponca City
Fairfield Ponca City
Ponca City Fairfield Inn
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Ponca City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Whatever you do DON'T STAY AT QUALITY INN IN PC! It should be demolished”
 of 5 bubbles bettyouhamlet, 18 Jan 2017 | Read review
“I think it always best to stay not to close to the lobby because of people noise as they come and go.”
 of 5 bubbles williamg148, 8 Jul 2016 | Read review
“If you plan to use the pool or hot tub, call ahead to see if they are open.”
 of 5 bubbles 314DavidS314, 30 Apr 2016 | Read review
“I would ask to stay on the rear side of the hotel as the traffic on the front makes it a bit loud at night with the traffic.”
 of 5 bubbles Medic30, 18 Feb 2016 | Read review
“Very quite even though it faced 14th street (room 306) no A/C issues”
 of 5 bubbles Mzsophia2015, 11 Oct 2015 | Read review
5 of 5