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Residence Inn Oklahoma City South/Crossroads Mall

TravelocityUS$ 145*
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18/05/2017 19/05/2017
1 room 2 adults 0 children
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Residence Inn Oklahoma City South\/Crossroads Mall
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134 Reviews from our TripAdvisor Community

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Showing 134: English reviews
Start your review of Residence Inn Oklahoma City South/Crossroads Mall
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Minneapolis, Minnesota
Reviewed 1 week ago NEW

Very friendly staff and service. Clean, well-equipped room, with dining establishment right next door. The bed was very comfortable, and having the suite provides a lot of space. Staff was very friendly, efficient, and helpful - especially Jennifer who checked us in! Would definitely stay here again.

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Helpful?
Thank Pat B
Sacramento, California
Reviewed 1 week ago

We arrived after a 14-hour drive. It was a looonnnggg day. So we wanted a hassle-free check-in and a peaceful night's sleep. We walked into the check-in area which was adjacent to a small lobby/lounge area with a fireplace adjacent to the breakfast eating area. It was all tasteful and attractive. Nice vibe to walk into. The late night auditor...

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Helpful?
Thank Joe W
Boston, Massachusetts
Reviewed 3 weeks ago

I stayed here because my flights were cancelled and this was closer to the OKC airport than where I had been staying in Norman, OK. I thought it had ok reviews, and the price was right, so I gave it a shot. My room was clean, but you can tell it has a lot of miles on it. But then...

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Helpful?
Thank kukrusher
Management response:

My apologies for the issues you encountered on your stay. I can assure you that every effort has been put forth to ensure the same does not occur in the future. Respectfully, Chris de Angeli General Managetr

Massillon, Ohio
Reviewed 23 February 2017

I spend weeks at a time in OKC and have used other hotels and services ( Airbnb) - but I keep coming back to this place. One Word - Service. Say what you will about the renovations , the staff at this facility goes above and beyond to make your stay comfortable and satisfying. I am not saying this as...

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Helpful?
Thank J8716SJrobr
Management response:

Thanks for the kind words. I'll be sure to pass this on to the staff. I hope we continue to maintain a high level of service and, if we ever stumble, be sure to let us know. This is the type of feedback that drives us to continue to serve. Respectfully, Chris de Angeli General Manager

Portland, Oregon
Reviewed 1 February 2017 via mobile

So far very good. Free breakfast and evening snacks most week nights. Bed was comfortable and the room was very spacious and clean. The kitchenette did not have an oven but it had all I needed - fridge, microwave, dish washer, 2 burner stove. Have a pool and small gym stuff. Service was very good with a cheerful staff. This...

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Helpful?
Thank Lukiliko
Management response:

Thank you for the kind comments. We strive to do our very best and look forward to having the opportunity to serve you again. Respectfully, Chris de Angeli General Manager

Dallas, Texas
Reviewed 7 January 2017 via mobile

They had a pipe burst so everyone had to use the outside doors and stairs to get to the rooms. I could feel the springs in this low-buck worn out mattress and I had to mess with the thermostat for 10 minutes to get the heat to come on. The decor is totally outdated and tired, and to top it...

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Helpful?
Thank Jay_Johnson_101
Management response:

Mr. Johnson, So sorry for the problems that you incurred during your stay. There was indeed a pipe burst due to the freezing weather. We attempted to accommodate as best we could. The other issues are being rectified to the best of our ability. Respectfully, Chris de Angel General Manager

Lee's Summit, Missouri
Reviewed 13 December 2016 via mobile

Nice! We were comfortable & nice friendly staff. We had a little trouble with the thermostat really being the temperature we set it, but otherwise a great & convenient location. Movie theater & restaurant close for idle time.

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Helpful?
Thank Cara3346
Management response:

Thanks so much for the kind comments. We'll take look at that thermostat issue. Thanks for the heads up. Respectfully, Chris de Angeli

Kansas City, Missouri
Reviewed 10 December 2016 via mobile

It's an older property with some wear and tear. I arrived about 10pm on a Saturday. The person checking me in seemed very unenthusiastic. Since I used mobile check in that morning my keys should have already been made, they weren't. Policy is to acknowledge my Platinum status, she didn't. She did tell me my room number in a loud...

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Helpful?
Thank Field T
phila
Reviewed 20 November 2016 via mobile

Friendly staff! They go out of their way to make you comfortable. Complimentary dessert on Wednesday night. Close to a multi lane multi highway. I could hear the traffic all night. Tired looking. Close to a mall which is only one third occupied.

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Helpful?
Thank vespadue
Management response:

Thanks for the comments and critique. We always aim to do our best. There will be changes coming to the mall area. Respectfully, Chris de Angeli General Manager

Dallas, Texas
Reviewed 23 October 2016 via mobile

We arrived around 5pm and were disappointed the desk clerk could/ would not give us room with a king size bed. She stated that since we booked through a 3rd party like Priceline.com she could not change from queen to king size bed (even though we have changed numerous times in the past). When we went to our room it...

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Helpful?
Thank bikeman4147

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18/05/2017 19/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
A leader among Oklahoma City, OK hotels, Residence Inn South/Crossroads Mall is your home-away-from-home for short and extended-stays. Our central location is key. Find our comfortable Oklahoma City accommodations at the intersection of I-35 and I-240, just 10 minutes from Will Rogers World Airport, 5 miles from downtown and the Bricktown entertainment district and minutes from Tinker Air Force Base. Outshining other Oklahoma City extended stay hotels, we offer free breakfast, free Wi-Fi, on-site market, indoor pool, fitness center, SportCourt® and evening social hours with free light dinner (M-TH). Our sizeable suites feature separate living areas, fully-equipped kitchens and superb bedding for a full night's rest. Guests of Residence Inn South/Crossroads Mall should take advantage of enticing perks such as Marriott Rewards® and easy group booking. Whether relocating or visiting just a few days, make the favored choice of extended stay Oklahoma City, OK hotels: Residence Inn by Marriott OKC South. ... more   less 

Additional Information about Residence Inn Oklahoma City South/Crossroads Mall

Address: 1111 East I-240 Service Road, Oklahoma City, OK 73149
Region: United States > Oklahoma > Oklahoma City
Price Range: ₹ 6,742 - ₹ 12,970 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Oklahoma City South/Crossroads Mall 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Residence Inn Oklahoma City South/Crossroads Mall Hotel Oklahoma City
Oklahoma City Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Oklahoma City South/Crossroads Mall staff and other travellers.
1 question
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Questions? Get answers from Residence Inn Oklahoma City South/Crossroads Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Im a low floor type , so Im biased.”
J8716SJrobr, 23 Feb 2017 | Read review
“Top floor was very quiet.”
2ROBCR, 14 Jul 2016 | Read review
“get a room on the end of the building near the stair well.”
FedAgent1896, 25 Jun 2016 | Read review
“Inside rooms away from I-240”
WorldSprinter18, 30 Apr 2016 | Read review
“New bedding”
intuit2, 30 Mar 2016 | Read review
5 of 5
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US$ 145* /night
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