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Embassy Suites by Hilton Norman - Hotel & Conference Center

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#2 of 25 Hotels in Norman
Certificate of Excellence
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Embassy Suites by Hilton Norman - Hotel & Conference Center
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963 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Norman - Hotel & Conference Center
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Showing 957: English reviews
Norman, Oklahoma
Reviewed 1 week ago

This place is definitely a must if you are staying in Norman. It is the nicest, cleanest, and most modern hotel in town. The restaurant is very good and the breakfast is amazing. Each evening they have snacks and drinks for the guests. The location is near many retail and dining choices. This place is well worth the price!

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Helpful?
Thank Kevin D
Grove ok
Reviewed 2 weeks ago

Love this hotel!! People very friendly and great breakfast!! Wish my room was closer to the elevator was there on business which required me to go to my room a bunch and I was directly behind the elevators. A guy named Palmer helped me check in and he was the friendliest person that has ever checked me in in any...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank connien830
Potsdam, New York
Reviewed 2 weeks ago

The lobby is beautiful, and the staff welcoming. The suite was nice and comfortable, but could use some updating, as walls and furniture are getting worn. The breakfast was a lovely buffet. Here is some Southern hospitality: we arrived around 2 a.m. due to a late flight, so I overslept for breakfast. I went down about 15 minutes after it...

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Helpful?
Thank Loricapress
Rex A, General Manager at Embassy Suites by Hilton Norman - Hotel & Conference Center, responded to this review

Dear Loricapress, We really appreciate your business and your taking the time to publish a review about your stay. Please do visit again soon. Sincerely Rex A.

Norman, Oklahoma
Reviewed 2 weeks ago

A real hotel layout with personable front desk. Love the room layout and they even include happy hour complimentary beverage with finger snack every evening. A great local getaway with great breakfast buffet and one of the few local hotel that has indoor pool. Tips: Ask for room on the high floor. Pool may not be heated to a comfortable...

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Helpful?
Thank JajaLalaMimiEE
Rex A, General Manager at Embassy Suites by Hilton Norman - Hotel & Conference Center, responded to this review

Dear JajaLalaMimiEE, Thank you for taking the time to offer a review about your recent stay with us. We strive to make sure that we are providing the best hotel and conference experience in the state. I will have our engineering team check our pool temperatures and make sure they are comfortable. We look forward to your next visit. Sincerely...

Sachse, United States
Reviewed 3 weeks ago

If you want to be treated like a troublesome teenager at camp, then the Embassy Suites Norman is your kind of hotel. They were disgruntled to serve. Whether it was food, drinks, service or help. The employees enjoyed pretending to be hotel cops. Bad cops at that. I still can't believe I paid to be treated so bad.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank D747YVelizabethc
Rex A, General Manager at Embassy Suites by Hilton Norman - Hotel & Conference Center, responded to this review

Dear D747YVelizabethc, On behalf of our entire hotel staff and myself – please accept our sincerest apology for the issues that you experienced. I understand how frustrated you must have been to not receive the highest level of service and have a relaxing weekend. I wanted you to know that we greatly appreciate your comments and I will be personally...

Tulsa
Reviewed 3 weeks ago

In town with wife for nephews wedding. Check in was fine. Room was clean but appeared worn. Carpet kind of ratty. Internet access was just terrible. Used my phone for access the whole time in room. Should've included in room fee. Breakfast first day was not good. Eggs over cooked, bacon over cooked. Second day pretty good! The internet was...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Tulsatraveler32
Rex A, General Manager at Embassy Suites by Hilton Norman - Hotel & Conference Center, responded to this review

Dear Tulsatraveler32, We appreciate your feedback about your stay. Our staff has reviewed your comments and is taking action to make sure the internet and room issues are made right. I hope that you will give us another try when you travel to Norman. Sincerely Rex A.

Oklahoma City, United States
Reviewed 3 weeks ago

The hotel itself was nice. Staff was friendly in person. Don't call with a concern unless you are prepared to be disappointed. Paying cash also charges your account for several days before releasing funds. Be Aware of that! I was never informed of the account charges (found out after looking at my online bank account) and it took a week...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank jessicaoY6738ZE
Rex A, General Manager at Embassy Suites by Hilton Norman - Hotel & Conference Center, responded to this review

Dear jessicaoY6738ZE Thank you for offering feedback about your recent visit. I will be reviewing your comments with the team to make improvements to better serve you as our guest. I hope that you will give us another try in the future. Sincerely Rex A.

Denver, United States
Reviewed 3 weeks ago

Very Clean Hotel!! Great location!! The complimentary evening snacks and drinks was great treat after traveling all day and it was nice to come back after dinner and have a drink!! I highly recommend this hotel and will be back next month for a business trip and will be staying here again!!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Amy G
Rex A, General Manager at Embassy Suites by Hilton Norman - Hotel & Conference Center, responded to this review

Thank you Amy G for the five star review and kind comments. Our team will be pleased to hear that they are making a differene. See you soon! Sincerely Rex A.

chicago, United States
Reviewed 3 weeks ago

Good luck trying to get someone at this hotel to answer the phone - inside the hotel or outside. Making a reservation directly with this Embassy is unusually painful. Hilton honor members will have little success acquiring an upgrade. The front desk is short staffed and slow. The hours of the morning breakfast are arbitrarily changed depending on how many...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank U3368WMjeffc
Rex A, General Manager at Embassy Suites by Hilton Norman - Hotel & Conference Center, responded to this review

Dear U3368WMjeffc, Thank you very much for taking the time to share your feedback. First and foremost, thank you for having stayed with us. We greatly appreciate your business and we know you have a choice in where you choose to stay. I do sincerely apologize for any inconvenience caused and assure you we will be reviewing with the appropriate...

Wichita, Kansas
Reviewed 4 weeks ago

The staff person who checked me in was very friendly. He was attentive to my requests and was enjoyable to make conversation with. I love the large suites - the ability to essentially divide the room into 2. I also appreciated that since I was attending a conference at the hotel, our group received a discounted rate. Thank you

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank amykH2100NL
Rex A, General Manager at Embassy Suites by Hilton Norman - Hotel & Conference Center, responded to this review

Dear amykH2100NL Thank you so much for the kind review of our hotel and staff. We certainly will pass along your comments to our guests services team so that they are recognized. Please do stay again soon! Sincerely -Rex A.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Embassy Suites Norman - Hotel & Conference Center is located in the heart of Norman, Oklahoma just off I-35.We are perfectly situated to be your accommodation for visiting your favorite University of Oklahoma Sooner! If you are in town for business, we are located in the heart of the University North Park Retail and Business Development. We also offer a short drive up I-35 to Oklahoma City as well. If you are looking for things to visit - the Fred Jones Jr Museum of Art, Lake Thunderbird State Park, Little River Zoo, and Sam Nobel Oklahoma Museum of Natural History are all within a short distance of our hotel.Our hotel features two room suites with separate bedroom and living areas, free cooked-to-order breakfast, complimentary Manager's Reception, and excellent cuisine at the North Park Grill. We also offer over 50,000 sq. ft. of meeting and event space. Come stay at the Embassy Suites Norman on your next visit to Norman. ... more   less 

Additional Information about Embassy Suites by Hilton Norman - Hotel & Conference Center

Address: 2501 Conference Dr, Norman, OK 73069
Region: United States > Oklahoma > Norman
Price Range: ₹ 8,468 - ₹ 16,197 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Norman - Hotel & Conference Center 3.5*
Number of rooms: 283
Reservation Options:
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Also Known As:
Embassy Suites Norman Hotel Norman
Hotel Style:
#1 Business Hotel in Norman
#2 Family Hotel in Norman
#2 Romantic Hotel in Norman
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Norman - Hotel & Conference Center staff and other travellers.
5 questions
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TULSA
over a year ago
Wichita
4 months ago
Murfreesboro, Tennessee
11 months ago

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Questions? Get answers from Embassy Suites by Hilton Norman - Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Breakfast is really good”
 of 5 bubbles 826julim, 14 Feb 2017 | Read review
“A room facing Max Westheimer Airport is pretty cool as you can watch planes take off and land.”
 of 5 bubbles kevindY9206SP, 8 Feb 2017 | Read review
“High floor away from the ice machine”
 of 5 bubbles JajaLalaMimiEE, 1 Feb 2017 | Read review
“Choose the 10th floor option!”
 of 5 bubbles bcspoon, 2 Jan 2017 | Read review
“you need a reservation”
 of 5 bubbles CharlesE742, 3 Nov 2016 | Read review
5 of 5