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Riverwind Hotel

#2 of 24 Hotels in Norman
Certificate of Excellence
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14/05/2017 15/05/2017
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Riverwind Hotel
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380 Reviews from our TripAdvisor Community

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Showing 380: English reviews
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Reviewed 2 days ago NEWvia mobile

We got there late and the front desk clerk was very friendly! We got checked in and went up to our room and it was fairly nice. The room smelt kinda funny but was tolerable. Only problem was that the bathroom didn't have enough towels.

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Helpful?
Thank Marisol O
Dallas, Texas
Reviewed 1 week ago via mobile

I've stayed at 4 other Oklahoma Casino hotels and this one was by far the best! Free cookies, iced tea and juices! Mmm The room was very clean and smelled fresh! Staff was very nice, will stay here again soon :)

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Thank ngarland1977
Ronnie K, General Manager at Riverwind Hotel, responded to this review

We kindly thank you for your great review on TripAdvisor. Your review is valuable to making your upcoming stays unforgettable! I am thrilled you enjoyed the fresh backed cookies that the staff enjoy making for our guests. We truly thank you for all the kind words about the staff and the hotel, as our team strives to make the Riverwind...

Edmond, Oklahoma
Reviewed 2 weeks ago

I was the event coordinator for a corporate 40th birthday party in the Diamond Room in the lobby of the Riverwind Hotel. I have managed many events and the staff at this hotel were over the top in meeting our every need. Amy Undem offered amazing service. The rooms were arranged at our request with extra comfy furniture seating, in...

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Thank pls489
Ronnie K, General Manager at Riverwind Hotel, responded to this review

Thank you for the positive feedback and rating us five stars on TripAdvisor! You review is very valuable to making your visit at the Riverwind Hotel amazing each visit. We truly thank you for choosing to have your secret birthday party here at the Riverwind Hotel. I am glad to hear the staff was able to accommodate all of your...

Albuquerque, New Mexico
Reviewed 4 weeks ago

After having a seriously less than optimal stay at another casino/hotel in St. Louis, we we're greeted and appreciated at Riverwind. The entire staff and facility was great. The casino was also a blast.

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Thank yardart
Ronnie K, General Manager at Riverwind Hotel, responded to this review

Thank you so much for your review on TripAdvisor! I am thrilled you gave the Riverwind Hotel a chance and we were able to be a part of your of your fun and relaxation. Thank you for your kind words about the staff and hotel. Your review is invaluable to making the Riverwind Hotel your cherished place when you visit...

Reviewed 4 weeks ago

As always our stay was #1. Fresh Cookies awaiting for you when you check in . Pleasant employees . Would like to say a big Thank you to Amy Undem who makes our stay wonderful. Hope to get to come back very soon..

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Thank susanap319
Ronnie K, General Manager at Riverwind Hotel, responded to this review

We greatly appreciate your review on TripAdvisor and rating us five stars. I am glad Amy was able to exceed your expectations on your stay with us. Your review is very important in making your stay enjoyable every time you visit the Riverwind hotel. Our goal is to provide the best guest service and to making your experience wonderful every...

Amarillo, Texas
Reviewed 4 weeks ago

We really like the entire staff there. Everyone is very helpful and try their best to make your stay at the hotel great! Amy, Diana and Kevin go out of their way to help you with whatever your needs might be. They are great really.

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Helpful?
Thank kats6611
Ronnie K, General Manager at Riverwind Hotel, responded to this review

Your review is priceless in making your stay up to par, every time. Our goal is to exceed our guest expectations by treating them as family. We truly appreciate you rating us five stars and thank you for choosing the Riverwind Hotel. Thank you for the nice words about the staff, as Amy, Diana, and Kevin, as they are wonderful...

Emporia, Kansas
Reviewed 25 March 2017

Reservation made over a month in advance. When we arrived only had one room reserved and we needed two. In their defense they were able to find us two rooms next to each other after a short wait....The facility is not very old but the rooms were not clean. However, the beds were made and we were tired. Looked like...

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Thank Mike B
Ronnie K, General Manager at Riverwind Hotel, responded to this review

Dear Mike B, We appreciate your feedback on TripAdvisor. This is unfortunate that you encountered this during your stay, and is unacceptable. We thank you for bringing these matters to our attention, as it will be addressed with our staff and management. We hope you will give us another chance in making your stay unforgettable, as our goal is to...

Aledo, Texas
Reviewed 17 March 2017

We've stayed at this casino hotel several times. Our stays have always been pleasant but this last time around they went the extra mile so I was moved to write this review. My iphone5 was out of charge and I forgot my charger. I inquired about a charger and much to my surprise, Diana, the lady at the front desk...

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Thank 5823jvbe
Ronnie K, The Riverwind Hotel Management Team at Riverwind Hotel, responded to this review

Your review of the Riverwind Hotel was very helpful and positive. I wanted to let you know that it is our goal is to provide our guest with the upmost amazing experience every time they visit the Riverwind Hotel. Your nice words are invaluable in helping us make the Riverwind Hotel become your very favorite place for fun and relaxation....

Lampasas
Reviewed 15 March 2017

This is a really nice hotel. The rooms are clean, the beds are comfortable and the staff are the friendliest and helpful people I have ever experienced in a hotel. It is difficult to explain but for example when talking with the desk clerk, whom I later learned was Kyle, he comes across like I am here to help you,...

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Thank 377JohnK
Ronnie K, The Riverwind Hotel Management Team at Riverwind Hotel, responded to this review

We truly appreciate your feedback on TripAdvisor and thank you for rating us five stars! You review is priceless to making your stay extraordinary every time you visit the Riverwind Hotel. Our goal is to take the time to make sure our guest feel welcomed, and at home. We thank you for the kind words about the hotel and staff....

Amarillo, Texas
Reviewed 14 March 2017

We enjoyed ourselves so much in the casino , we decided to get a room for Saturday night..Luckily , there was one available , so we checked in . Everyone from the casino guest services , to the hotel desk were very friendly and eager to help...the delicious cookies at the hotel desk were a nice touch..the room was very...

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Thank bcovey
Ronnie K, The Riverwind Hotel Management Team at Riverwind Hotel, responded to this review

We thank you for you positive feedback and thank you for sharing on TripAdvisor. You reviews are important to making the Riverwind Hotel your favorite spot to have fun and relax. We thank you for the nice comments about the hotel and staff. We truly thank you for choosing the Riverwind Hotel. You appreciate your feedback, as your review is...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Concierge

Additional Information about Riverwind Hotel

Address: 2901 Bankers Ave., Directly behind Riverwind Casino, Norman, OK 73072
Region: United States > Oklahoma > Norman
Price Range: ₹ 6,357 - ₹ 12,136 (Based on Average Rates for a Standard Room)
Number of rooms: 100
Hotel Style:
#1 Family Hotel in Norman
#1 Romantic Hotel in Norman
#2 Business Hotel in Norman
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Questions & Answers

Here's what travellers have asked, with answers from Riverwind Hotel staff and other travellers.
5 questions
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Cement, Oklahoma
Houston, Texas
over a year ago
Norman, Oklahoma
over a year ago

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Questions? Get answers from Riverwind Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The third floor has a skywalk to the casino”
pls489, 11 Apr 2017 | Read review
“Umm 227 was pretty loud with the Ac/Heating”
yardart, 30 Mar 2017 | Read review
“Level 3 is the crossover level to the casino”
susanap319, 30 Mar 2017 | Read review
“3rd floor goes to the Casino”
kats6611, 28 Mar 2017 | Read review
“If you are going to gamble and not spend much time in the room it will be fine. If passing through stay somewhere else.”
878MikeB878, 25 Mar 2017 | Read review
5 of 5