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All reviews indoor pool bunk beds ambassador suite front desk mini golf course workout room bass pro shop free breakfast have stayed here several times refrigerator and microwave would definitely stay here again the breakfast area short drive visiting family great place to stay staff was very friendly hie
Right off the highway, good location. Doors lock at night for guest protection, that was kinda nice. Clean and well kept. Staff was friendly, even opened breakfast early for the soccer teams. Only complaint was parking, it was super packed.
This hotel lived up to the great reputation that Holiday Inn Express has with me. The property was very clean and had a great appearance both inside and out. This includes the rooms, common areas, the exterior of the hotel. All of the staff I...More
Thank Brady K
Response from Suzan M, General Manager at Holiday Inn Express Broken ArrowResponded 23 July 2018
Thanks for your nice comments and positive review. We are happy to learn that you have enjoyed your time with us.
We appreciate, that you took the time to share your experience with us and fellow travelers. It will motivate us to optimize...More
After a very pleasant stay here a year ago while visiting family in B.A., we decided to stay here again. By sheer coincidence, we stayed in the exact same room (#434) as last year. The room was not as clean as it was a year...More
Thank Jason J
Response from Suzan M, General Manager at Holiday Inn Express Broken ArrowResponded 9 October 2018
Thanks for taking the time to give your feedback. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again. We truly value the...More
We made a last minute weekend trip and found a great deal at the HIE Broken Arrow. When we checked in the agent at the desk was friendly and we were impressed with how nice the hotel was based on the very budget friendly room...More
Response from Suzan M, General Manager at Holiday Inn Express Broken ArrowResponded 30 August 2018
Thank you for choosing Holiday Inn Express & Suites Broken Arrow for your most recent stay. We appreciate your kind comments about the hotel and the front desk staff. Please accept our sincerest apologies for the issue you encountered during your stay. Since we...More
This hotel was wonderful!The front desk staff was amazing and great customer service. The staff member offered us an upgrade after she saw we were traveling with 2 boys. Our family suite had 2 separate rooms, one king one with bunk beds. The boys had...More
Thank Shae D
Response from Suzan M, General Manager at Holiday Inn Express Broken ArrowResponded 20 August 2018
Thank you very much for the kind words. I am very proud to be a part of this hotel team and we are delighted that you enjoyed your time at our location. We hope to see you again!