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Hilton Garden Inn Wooster

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350 Reviews from our TripAdvisor Community

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Showing 348: English reviews
Topeka, United States
Level Contributor
4 reviews
4 hotel reviews
Reviewed 6 days ago NEW

Staff and facility are top rate. Great property undergoing some update. But a great experience Thanksgiving week in the area to visit elderly family. Situated near all the attractions of Amish County in the Wayne and Holmes county area.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Tom B
1 review
Reviewed 1 week ago

elevator wasn't working correctly staff did not make any attempt to provide adjoining room which was requested when reservations were made...and adjoining rooms were available. Adjoining door had broken lock and stuck closed.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank susanrD9722BL
NJ
Level Contributor
207 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 267 helpful votes
Reviewed 4 weeks ago

Our first room had a real smell of covered up smoke in this all non-smoking hotel. The staff was very pleasant and immediately moved us to an excellent room. The hotel is right off the highway a little bit out of town. Very nice lobby and common areas.

Helpful?
Thank Historiana
Aimee W, Director of Sales at Hilton Garden Inn Wooster, responded to this review

Historiana, Thank you for your recent review of our property! We are very sorry about the smell of smoke in your room. I can assure you that is not normal Hilton Garden Inn Wooster standard. I am happy to read that they front desk staff took care of you immediately and moved you to a proper room. We hope to... More 

Colorado Springs, Colorado
Level Contributor
59 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 weeks ago

Very pleasant experience, room was clean, coffee machine was a lovely addition, bed very comfortable. Nice location for my purpose. Did not use the breakfast service as there is a Bob Evans less than a mile.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank RichHam42
Aimee W, Director of Sales at Hilton Garden Inn Wooster, responded to this review

RichHam42, Thank you for your excellent review of our property! I'm glad you had an enjoyable stay. For your future reference, our breakfast is all you can eat, cooked to order, including cold items and juices/milk/coffee for $10.95. It is definitely a comparable price for the surrounding restaurants. We would love for you to try it! We also have a... More 

Ferndale, Michigan
1 review
Reviewed 4 weeks ago

This Hilton Garden Inn was a lovely place with many outstanding features. Clean, attractive; good service. My main criticism is that the breakfast is not included in the price. I paid 148.50 for a very nice room, but I believe the breakfast should have been included in this price. Breakfast had three options: 10.95, 6.95, and 3.00. It looked very... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank James B
Aimee W, Director of Sales at Hilton Garden Inn Wooster, responded to this review

James B, Thank you for your nice review of our property. It is very much appreciated! For our breakfast, it is $10.95 all you can eat, hot cooked to order breakfast that includes cold items and coffee/milk/juice. It is very comparable to restaurants in the area. For future reference, we do have a bed and breakfast package online that adds... More 

Dayton, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 weeks ago

This king suite room smelled like smoke. Most of the room was a weird tile floor - which was odd. Tile floor had spots all over it - overall the room was very dirty, smelly and gross. Will never stay there again.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank G728HUjulier
Aimee W, Director of Sales at Hilton Garden Inn Wooster, responded to this review

G728HUjulier, Thank you for your recent review of our property. We appreciate feedback both positive and negative. I'm sorry to hear you found our newly renovated room not to your liking. We just recently put brand new wood tile floors and carpet in there. We will take your comments under consideration as we move forward with our room renovations. Take... More 

lorain, ohio, United States
Level Contributor
5 reviews
Reviewed 25 October 2016

Friendly honest helpful staff. I will stay at another Hilton next month for an event. I am fussy about clean rooms, but I was very pleased with the entire place. The lobby was even beautiful, and offered a large variety of beverages and even some goodies to go along with it. Thank you so much for making us feel right... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mickie L
Aimee W, Director of Sales at Hilton Garden Inn Wooster, responded to this review

Mickie L, Thank you for your recent excellent review of our property! We are so happy you enjoyed our hotel. We pride ourselves in providing excellent customer service and we are so glad we could make you feel right at "home." Take care and we hope to see you again soon! More 

Panama City Beach, United States
1 review
Reviewed 18 October 2016

We had a very comfortable enjoyable stay while visiting the area for a wedding. Staff was courteous, helpful, friendly. Room was clean, well appointed. We would certainly stay here again when in the area.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Earl O
Austin, Texas
Level Contributor
154 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 17 October 2016

Second time to visit was much different from the first. Not sure if they have remodeled some rooms and not others, but our last room was disappointing. There were cracks in the ceiling, beds were uncomfortable, air conditioner was very loud, stains in the tub, and toilet seat was damp due to condensation from hot water filling the tank each... More 

Helpful?
1 Thank SabrinaC411
t. Louis, Missouri
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 11 October 2016 via mobile

We won't stay anywhere else! Love the pool, jacuzzi, fitness room. Staff is friendly. Love the open coffee/tea bar all day! Suites are well equipped. We travel to this area to visit with our children/grandson.

Helpful?
Thank Lea K
Aimee W, Director of Sales at Hilton Garden Inn Wooster, responded to this review

Lea K, Wow, thank you for your excellent review of our property! It is very much appreciated and we love having you and your family here as much you love being here! Thanks again and we look forward to seeing you again the next time you are in the area! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
The Hilton Garden Inn Wooster is conveniently located next to The Ohio State University ATI/OARDC campus and just minutes from downtown Wooster with easy access to US Rt 30. Our hotel has 92 guestrooms, suites and accessible rooms to accommodate all of your traveling needs. Begin your day with a cooked-to-order breakfast and stay connected with complimentary WiFi access and catch up on emails in the 24-hour business center. ... more   less 

Additional Information about Hilton Garden Inn Wooster

Address: 959 Dover Rd, Wooster, OH 44691-4105
Region: United States > Ohio > Wooster
Price Range: ₹ 7,660 - ₹ 13,063 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Wooster 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Hilton Garden Inn Wooster Hotel Wooster
Wooster Hilton Garden Inn
Hilton Wooster
Hilton Garden Inn Wooster Ohio
Hotel Style:
#1 Business Hotel in Wooster
#3 Romantic Hotel in Wooster
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Wooster staff and other travellers.
1 question
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Sandusky, Ohio

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Questions? Get answers from Hilton Garden Inn Wooster staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor is the quietest”
 of 5 bubbles 814AZ, 12 Sep 2016 | Read review
“Great Views”
 of 5 bubbles monuwi5, 14 Aug 2016 | Read review
“Don't pick a room on the first floor”
 of 5 bubbles maryk680, 16 Jan 2016 | Read review
“We had a king bed room on 2nd floor with an adjustable firmness mattress...great”
 of 5 bubbles BobG679, 26 Oct 2015 | Read review
“Although the hotel is situated on a main road there was no noise affecting us in our front bedroom facing the road.”
 of 5 bubbles Broadsword23, 25 Oct 2015 | Read review
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