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Extended Stay America - Cleveland - Westlake

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Traveller (47)
Room & Suite (32)
Dining (2)
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Overview
  • Excellent45%
  • Very good25%
  • Average12%
  • Poor8%
  • Terrible10%
Travellers talk about
“full kitchen”(21 reviews)
“granola bars”(7 reviews)
“grab and go”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
Pets Allowed
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Cleveland - Westlake
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Offers from Extended Stay America - Cleveland - Westlake
Special Offer: Save up to 10% TODAY!
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (179)
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Traveller rating
77
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LanguageEnglish
77
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23
15
19
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All reviewsfull kitchengranola barsgrab and goinstant oatmealhotel room was cleandish soapfree wifilarge bathroomfront desk staffcoffee tablean upgradesitting arealaundry roomice machinedecent breakfastlate at nightflat screen
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1 - 5 of 179 reviews
Reviewed 20 March 2018 via mobile

I was intending to visit a relative nearby who had recently had major surgery, but as I neared my destination late at night I realized that I was developing a scratchy throat and cough. Not wanting to infect my relative, I did a quick search...More

Thank Brenda R
Response from 00esa, Manager at Extended Stay America - Cleveland - WestlakeResponded 21 March 2018

Brenda, thank you for your feedback. Please accept our sincere apologies for the problems you encountered during your stay. To ensure cleanliness, we keep the dishware at our front desk and our team is happy to deliver them to the guest's suite. Your concerns about...More

Hotel's Favourite
Reviewed 4 October 2017

Best Room EVER anyplace anytime p-e-r-i-o-d. Room? We had a mini-suite. IF you want a room.. Ask for Room 118. Full kitchen. Sitting area. Nice restroom. Excellent bed. The Extended Stay America, Cleveland / Westlake, Ohio, is one of the very best properties that we...More

1  Thank kanbaatar
Response from 00esa, Manager at Extended Stay America - Cleveland - WestlakeResponded 5 October 2017

Thank you for sharing your gracious comments about your stay at Extended Stay America. We are thrilled to read you loved the comfort of your room along with the kitchenette in your room and were impressed with all the aspects we offer. I would also...More

Reviewed 3 March 2018 via mobile

This is a very comfortable and friendly hotel. We were driving from Chicago to Washington DC and spent the night here with our wo doggies. The room was very comfortable. And the staff could not have been friendlier or more courteous. I would definitely return.More

Thank Petewrite
Response from 00esa, Manager at Extended Stay America - Cleveland - WestlakeResponded 4 March 2018

Thanks for the five-star review of Extended Stay America. We are thrilled to read about your fantastic stay and how much you enjoyed your comfortable room. We work hard to deliver a great experience for all of our guests, so we celebrate reviews such as...More

Reviewed 26 February 2018

The staff here from Alex and Jess and front desk to house keeping has been absolutely amazing. We are staying here while waiting to move into our new house. They have not only made us feel like we can relax and feel like we have...More

Thank Christine M
Response from 00esa, Manager at Extended Stay America - Cleveland - WestlakeResponded 27 February 2018

Christine, thank you for the wonderful review of Extended Stay America and for appreciating our courteous associates. We make every effort to provide service that is above and beyond your expectations, and we are pleased to see that you and your family loved your stay....More

Reviewed 7 November 2017

most pleasant check in i would say better than average the room was fine average the halls smelled clean. the grounds are above average with a grill and babbling brook and bridge. only issue is no dishes unless you request and very rude staff gentlemen...More

Review collected in partnership with Extended Stay
Thank dawnj892
Response from 00esa, Manager at Extended Stay America - Cleveland - WestlakeResponded 8 November 2017

Thank you for the review of your visit to our hotel. We are happy to know that you liked your check-in service and well-appointed room. However, we are sorry for your disappointment with our breakfast offerings and for the service issue you encountered with one...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 95 - US$ 124 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$ 95 - US$ 124 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (47)
Room & Suite (32)
Dining (2)
Questions & Answers
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Nate B
27 August 2016|
Answer
Response from James D | Reviewed this property |
Should. I happen to be there last time with a Van & Trailer. Was able to park it there.
0
Votes
Richard O
20 November 2015|
Answer
Response from Michael S | Reviewed this property |
I do not know what the question is . I do not blame them for leaving . I did not share the same experience , but if it is a problem then we should not recommend this Hotel . Sorry for a bad experience .
0
Votes
Room Tips
"Good staff great rooms pet friendly"
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"The suites are definitely a good deal, particularly if you will be staying multiple nights."
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"Ask for Room Number 118."
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"North facing rooms have a view of the woods. We have seen deer and turkey"
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